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Comfort Suites at So. Broadway Mall

ComfortSuitesUS$74*
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#17 of 38 Hotels in Tyler
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Comfort Suites at So. Broadway Mall
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133 Reviews from our TripAdvisor Community

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Showing 133: English reviews
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Bentonville, Arkansas
Reviewed yesterday NEWvia mobile

We arrived in Tyler with reservations at another hotel that was so unkempt we couldn't stay there. We drove by Comfort Suites and decided to stop to see if they had any rooms available. They gave us a great rate with the military discount. The front office staff was so accommodating. Very pleasant. As you walk into the hotel there...

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Helpful?
Thank bjackson1217
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

We stayed here for 2 nights and ABSOLUTELY enjoyed it. The beds were so comfortable and the rooms were extremely clean. They even offer fresh baked cookies at the checkin desk. Who couldn't beat that??? We will definitely stay here again!

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Helpful?
Thank jeanne l
About Hotel's Favourite Review
KC M, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

We appreciate you taking the time to give us your feedback on your recent visit. We are overjoyed to know that your experience with us was a success and that you were happy with your accommodations. We thank you for choosing us for your lodging needs and we look forward to your next visit!

Reviewed yesterday NEWvia mobile

This hotel was a God-send for us. We were urgently looking for a new hotel after an 8 hour long drive (as the hotel we already booked at Magnuson put us in 3 roach filled rooms and we couldn't stay there). We showed up and were immediately greeted with a friendly face (Amber). She helped us find a room quickly...

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Helpful?
Thank Brianna R
Cedar Park, Texas
Reviewed 2 weeks ago

I checked into the hotel on May 2, 2017. There was no hot water for a shower. I called the front desk for assistance. The front desk personnel came up after telling me that I did not understand how to work the shower. In my room, she verified the water was not hot, but no one else has said anything....

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Helpful?
Thank rboykins71
1Bharat, General Manager at Comfort Suites at So. Broadway Mall, responded to this review

Dear Guest, We value all our guest reviews.We believe in serving our guest with the best hospitality and provide them with the amenities they come to expect. We are very sorry to inform you about the hot water situation that you are trying to explain to the best of your experience and it is not going to be able to...

Pearland, Texas
Reviewed 11 April 2017

This is a very nice, and clean place to stay. The room was very clean and quiet. The breakfast was very good and hot. The front desk staff was helpful. This motel has easy access to highway 59 and businesses in Tyler.

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Helpful?
Thank 325rickn
KC M, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

Thank you so much for taking the time to give us your thoughts on your recent stay. We are pleased to hear that your accommodations and service were a success and we're also glad to know that you enjoyed your complimentary breakfast and the choices that were available to you. It is always rewarding to hear that our staffs efforts...

Plantation, Florida, United States
Reviewed 9 April 2017 via mobile

This hotel was as good as it gets. The whole place is new, clean, and comfortable. The room is huge, nice big TV and seating area. The staff is stellar, friendly and helpful. The price was very reasonable and the complimentary breakfast was better than most. The location couldn't be better, with a wide range of restaurants within walking distance....

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Helpful?
Thank SCB878
KC M, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

We really appreciate you taking the time to share with other travelers your experience and thoughts on your recent stay. It is so rewarding to hear that your accommodations and service were beyond exceptional and that you were pleased with our hotel amenities and location. We take pride in ensuring each guest has a positive and successful resting place when...

Reviewed 29 March 2017 via mobile

The rooms are nice and big. My family of four has lots of space to move around. The beds are hard and the a/c doesn't cool the whole room because it's just a window unit and again, the rooms are large. All that I can deal with. However, the lady that checked us in was not the best. We are...

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Helpful?
Thank Amanda B
KC M, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

We would like to Thank you for choosing our hotel for your lodging needs. We value you as a guest and apologize for any misunderstandings​ if we made you feel any other way. I assure you we strive daily to ensure each of our guest have a safe and enjoyable experience when staying with us. I hope that you can...

Vivian, Louisiana
Reviewed 27 March 2017 via mobile

It has been a long time that a limited service hotel has left me with a "WOW" impression from a service stand point. But, from the moment our family arrived, the desk clerks went above and beyond to meet and surpass our expectations. Great clean, well-kept property. Soft, comfortable beds. Will definitely return on our future trips to Tyler!

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Helpful?
Thank gr8dad_loves2go
KC M, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

WOW is right! Thank you so much for that fantastic review! We are thrilled that your stay was exceptional and our staff will be ecstatic to know that they were a part of your lodging success. We appreciate and value all our guest and we love hearing from you. We look forward to your return! Sincerely..

Reviewed 17 March 2017 via mobile

Room was very impressive and quiet despite how many kids and families were here. We were even near the elevator and couldn't here it. Really great place to stay and great location for everything (shopping, eating, and entertainment).

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Helpful?
Thank Ashley D
KC M, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

It is very rewarding to know that your time with us was exceptional. We so appreciate you giving us your feedback and sharing with other travelers your experience during your recent stay. I am ecstatic to know your accommodations were satisfying and the location fit your travel needs. We look forward to your future travels to Tyler. Hope to see...

Houston, Texas
Reviewed 21 February 2017 via mobile

This property is extremely well maintained. I thought it was a new facility but found out at checkout that it was recently renovated and the building was about 13 years old. I've stayed in other hotels that you could tell were old and had been renovated. Our room was clean and comfortable and equipped with a small fridge and microwave....

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Helpful?
Thank sjn53
KC M, Front Office Manager at Comfort Suites at So. Broadway Mall, responded to this review

We are delighted to hear that your recent stay with us was so positive and enjoyable. We appreciate and value all our guest and it is very rewarding to hear that it was noticed. I thank you for taking the time to share your lodging experience with other travelers and all our staff looks forward to your next return!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites at So. Broadway Mall

Address: 303 E Rieck Rd, Tyler, TX 75703-3880
Region: United States > Texas > Tyler
Price Range: $108 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites at So. Broadway Mall 2*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Suites At So. Broadway Mall Hotel Tyler
Comfort Suites Tyler
Tyler Comfort Suites
Hotel Style:
#8 Family Hotel in Tyler
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites at So. Broadway Mall staff and other travellers.
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Questions? Get answers from Comfort Suites at So. Broadway Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a different hotel. Any problems will not be addressed, but you will be blamed.”
rboykins71, 12 May 2017 | Read review
“Ask for third floor. No one above you.”
tomtex451, 12 Feb 2017 | Read review
“Stay on the 3rd floor, so you don't hear people walking above you.”
thollandam, 3 Aug 2016 | Read review
“The beds are very nice and comfortable!!”
DaleW6, 31 Jul 2016 | Read review
“Room was great size with sofa and chair area. I was on top floor and experienced no problems.”
amybetha2016, 15 Jan 2016 | Read review
5 of 5
ComfortSuites
US$74* /night
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HotelQuicklyUS$108
PricelineUS$74
Booking.comUS$74
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*Disclaimer
Prices are for 1 room, 2 adults
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