We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Tyler-South Broadway

Show Prices
#2 of 38 Hotels in Tyler
Certificate of Excellence
GreenLeadersBronze level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Tyler-South Broadway
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

373 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 372: English reviews
Start your review of Holiday Inn Tyler-South Broadway
 Click to rate
Little Rock, Arkansas
Reviewed 4 days ago NEW

Another great year from the team at Holiday Inn South Broadway in Tyler Texas, who helped our company host training for 40 of our customers. I cannot thank Rebecca and Shelly's team enough for providing excellent rooms and classroom/banquet facilities during our two day training. Their organization of the rooms, classroom and meals was so well done I had a...

 Report
Helpful?
Thank glshelton
Louisburg
Reviewed 6 days ago NEWvia mobile

Really enjoy this hotel. The concierge level was a super surprise! Tina is welcoming and at the ready! We even timed our travel to enjoy a few minutes to relax! All staff through out this hotel appears to be well trained. Everyone was smiling and welcoming! Thank you Holiday Inn! Ed

 Report
Helpful?
Thank souperdad
Jennifer H, Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you Ed for your comments regarding Holiday Inn Tyler So. Broadway and our Staff. We are happy you were able to take a few extra minutes to relax and enjoy our Concierge Lounge. Here at Holiday Inn Tyler So. Broadway we pride ourselves on helping you feel right at home. I will be sure to pass your comments to...

Reviewed 2 weeks ago

Enjoyed my stay at this hotel during conference. The staff was very friendly and hotel was very nice. The food was fantastic and Cassandra, Lynn and Lisha had an outstanding customer service. Met Rebecca, the hotel manager at our special event and she was so kind and welcoming to Holiday In as well as to the beautiful Tyler Texas. It...

 Report
Helpful?
Thank Agnieszka B
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding your Conference at the Holiday Inn Tyler So Broadway. We value your comments and had a great time with your group. We loved having you and hope you return as soon as you can to the Tyler area. Thank you again, Penny Smitherman, GM

Paris, Texas
Reviewed 2 weeks ago

The service of the hotel staff is amazing. The rooms are great and very clean! The catering food was awesome! I would like to thank Cassandra, Julia, Lynn, Lisha, Tyler and Lyndsey with catering team for all of their wonderful assistance during the conference. Lynn was so helpful throughout the entire conference. Shelli and Rebecca with the Sales department are...

 Report
Helpful?
Thank Brad G
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind review of our staff and hotel at the Holiday Inn Tyler So Broadway in Tyler TX. We enjoyed having your group chose our hotel to have your conference. I will pass along your comments to our staff as they love it when they have been a part of a successful Conference. We try...

Bedford, Texas
Reviewed 3 weeks ago

The hotel stay was amazing. The hotel staff were the friendliest especially Leeta, front desk(her name maybe misspelled). Her smile made my day. The waitstaff Cassandra, Julia, Linda, Lynn, Tyler, and Lyndsey were amazing too. Great hotel for business or pleasure.

 Report
Helpful?
Thank shygirl171082
Jennifer H, Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding our staff here at Holiday Inn-Tyler So. Broadway. We enjoyed having you here with us. I will be sure to pass along your comments to each and everyone of them as they will be very pleased you enjoyed your stay and conference. Come back and see us the next time you are in town.

Reviewed 3 weeks ago

Cassandra, Julia, Lynn, Lisa, Tyler and Lindsey all did a wonderful job catering and serving our event. Special thanks to Rebecca, the manager, for always being there and available. The hotel itself was very clean and the restaurant had a great hot item buffet breakfast with an made-to-order omelet station.

 Report
Helpful?
Thank syma m
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding your conference at the Holiday Inn Tyler So Broadway in Tyler TX. Our staff enjoyed having your group in our hotel for the first time and hope that you return soon. I will pass along your comments to our staff. Again, Thank you. Penny Smitherman, General Manager

Reviewed 3 weeks ago

I recently attended a conference at the Holiday Inn-South Broadway. The hotel is nice, but the staff is outstanding! Cassandra, Julia, Lynn, Lisha, Tyler & Lyndsey worked tirelessly for days to ensure that we had everything we needed and more. I don't think Cassandra or Lynn ever went home! Their service was excellent, and their attention to detail was fantastic....

 Report
Helpful?
Thank Andrea H
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the kind words regarding your conference at the Holiday Inn Tyler So Broadway in Tyler TX. We value your comments and I will certainly pass them along to our staff. They love when our guests are happy and enjoyed their stay.

Tyler, Texas
Reviewed 3 weeks ago

Our association had a 4 day conference at the Holiday Inn in Tyler. It was outstanding. The accommodations were excellent, the meeting rooms were always set up, and most importantly the staff was superb! They were attentive to each detail for the entire 4 days and worked and went above and beyond in making our association feel welcome in Tyler...

 Report
Helpful?
Thank gpar17
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the very complimentary comment regarding the Holiday Inn Tyler So Broadway in Tyler TX. I am passing along your comments to our staff as they love knowing our guests left happy. We were very happy to have your group in our hotel and hope that as soon as possible, the Conference will choose Tyler to...

Reviewed 3 weeks ago

I had been to this hotel a couple of times in the past and I have been very happy with the level of service I had received. My most recent stay epitomized customer service at its best. I didn't realize that this hotel under went a major renovation. It is spacious and the bar area benefited greatly by the upgrades....

 Report
Helpful?
Thank Kelvin B
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind review of the Holiday Inn Tyler So Broadway in Tyler TX I will certainly pass your comments to Rebecca and Shellie and the rest of the staff who served your conference. We enjoyed having you here and hope to see you again real soon.

Reviewed 3 weeks ago via mobile

The concierge suite and lounge were convenient, accommodating and made the visit extra enjoyable. The hotel staff were all pleasant and willing to help. Traveling for business can ware on you and the pillows helped a lot!

 Report
Helpful?
Thank Katherine B
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your kind words regarding you stay at the Holiday Inn Tyler So Broadway in Tyler TX. We value our business traveler we try to make sure they are in a "home away from home" atmosphere. We appreciate you come back soon

81 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (41)
Viewed
Room/Suite (11)
Viewed
Bathroom (5)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (3)
Viewed
Dining (2)
Viewed
View from Room (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Room/Suite (11)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Hotel & Grounds (10)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Tyler hotels
4.4 km away
Hampton Inn & Suites Tyler - South
0.8 km away
Hilton Garden Inn Tyler
2.6 km away
Fairfield Inn & Suites Tyler
Show Prices
Show Prices
Show Prices
0.2 km away
BEST WESTERN Plus Southpark Inn & Suites
0.5 km away
Sleep Inn & Suites Tyler South
4.3 km away
Holiday Inn Express & Suites Tyler South
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn South Broadway is Tyler's largest full service hotel and is the business traveler's first choice when choosing a hotel in Tyler. Winner of a "Best of 2009" award by Texas Meetings + Events Magazine, it is easy to see why we are the meeting planners first choice as well. Families love us because kids eat and stay free in our hotel! Pets are welcome too! Check out our Holiday Inn hospitality soon! ... more   less 

Additional Information about Holiday Inn Tyler-South Broadway

Address: 5701 S Broadway Ave, Tyler, TX 75703-4350
Region: United States > Texas > Tyler
Price Range: $150 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Tyler-South Broadway 3*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Priceline, Travelocity and Booking.com so you can book your Holiday Inn Tyler-South Broadway reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Tyler-South Broadway Hotel Tyler
Holiday Inn Select Tyler
Tyler Holiday Inn
Hotel Style:
#1 Green Hotel in Tyler
#4 Business Hotel in Tyler
#9 Romantic Hotel in Tyler
#11 Family Hotel in Tyler
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Holiday Inn Tyler-South Broadway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there are plenty of eateries in the area and it is close to a shopping mall”
 of 5 bubbles BHELLANGEL, 18 Jan 2017 | Read review
“Great location to good restaurants in the Tyler area.”
 of 5 bubbles johnswinford, 9 Jan 2017 | Read review
“Good luck! I would suggest a roach free room.”
 of 5 bubbles vicreaux, 15 Oct 2016 | Read review
“Rooms on the north side have drive up parking and building access.”
 of 5 bubbles Kagatime, 7 Oct 2016 | Read review
“Get an outside room with a view. They have inside rooms to; that means no views.”
 of 5 bubbles robertbG8671MG, 29 Sep 2016 | Read review
5 of 5