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BEST WESTERN PLUS Victoria Inn & Suites

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195 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Victoria Inn & Suites
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Showing 194: English reviews
Houston, Texas
Reviewed 7 November 2015 via mobile

After a long night of work and travle, the afternoon clerk Nathan was a nice suprise. Nathans above average attitude combined with his out going personality are the driving factors bring me back to this hotel. I aprichiate all of Nathans hard work and jis willingness to go above and beyond for his guest.

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Thank Martin L
Edwards, Colorado
Reviewed 3 November 2015

I have stayed at this property once a year for the past 10 years. It has not been renovated in that time and it shows. The "shabby chic" décor is losing its "chic." The wifi is not always fast. However the mattress is the most comfortable I've ever experienced. They have a separate memory foam topper on top of the...

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Thank SallyEdwards
Victoria, Texas
Reviewed 31 October 2015

The desk clerk Nathan made our visit more enjoyable with his knowledge and hints. The room was above our expections, clean,well furnished, and satified all our needs. When coming this way will say again.

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Thank Ron M
Houston, Texas
Reviewed 18 October 2015

Stayed here two nights in October 2015. The place was clean, quite and the breakfast was quite good...hubby really like the waffles...cooked to order in the shape of TEXAS! yeh! Housekeeping was polite and spoke English well. The front desk personnel were very nice. I left something in the room, called to let them know and it was mailed to...

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Thank Shirley L
Reviewed 15 October 2015

Simply put, given the choice, I would not stay anywhere else but Best Western. Once again, service, accomodations, professional and friendly staff - can't be beat. Took great care of me and my family - multiple rooms. Any problems are few, insignificant and immediately addressed. Highly recommended here in Victoria, TX, and anywhere else I've stayed.

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Thank stevegH7948ND
Nederland, United States
Reviewed 12 October 2015

I just stayed 1 night at the hotel, but the location was good, the hotel was very clean, staff cheerful and accommodating. The breakfast had a good selection and was kept well stocked. We used one of the meeting rooms for a business training and it was small but had everything we needed.

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Thank Terri F
Annandale, United States
Reviewed 5 October 2015

This was my second time staying at the Victoria BW both times have been excellent! Although, I have family living in Victoria I prefer to stay at the BW. For this visit I was there to attend a school event with my 9yr and 4yr (great-nephews). The BW is in a great location it is always very easy to get...

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Thank Viola T
Stanton, United States
Reviewed 19 September 2015

Most comfotable beds in the state. Coffee maker is a really nice bonus. Nice hot breakfast. Super clean and well maintained. Super fast internet. I have stayed here for business since it opened and could not be happier.

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Thank Kenneth H
bwvictoria, General Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

We are so pleased to hear everything is great for you when you stay with us!! Our Best Western team works very hard to keep the Hotel clean, sanitized, and well maintained. And those amazing pillow top mattresses make you want to stay in bed for as long as possible. Thank you very much, your business is very important to...

Reviewed 10 September 2015

This motel will charge your credit card the full rate you confirm online then add another charge for your full rate, less any discounts you provide at check-in, and then will charge you additional amounts on top of all that. In our case, for a 1-nt stay, we had pending charges of $107 as confirmed online, $57 for full rate...

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1Thank candy_satx
bwvictoria, General Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is extremely important to us! There is a $100 incidental fee held on all guest cards at check-in and released at check-out. Unfortunately it can take 2-14 days depending on the bank and whether the guest uses an ATM/Debit card or a...

Reviewed 11 August 2015

After an excellent night, great front desk help kitchen staff ruined excellent service by telling customers she put everything away 30 mts. before end of breakfast, and does not bring anything else out.

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Thank anarX2270TN
bwvictoria, General Manager at BEST WESTERN PLUS Victoria Inn & Suites, responded to this review

I am disappointed to hear your stay was not 110% excellent. Our breakfast hours are 6:00am-9:00am Monday-Friday and 7:00am-10:00am Saturday & Sunday. There is no exception to that rule. I would have loved to correct that for you when you were here. In the future do not hesitate to let someone know of any issue immediately, no matter how big...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Victoria Inn & Suites

Address: 8106 NE Zac Lentz Pkwy, Victoria, TX 77904-3129
Region: United States > Texas > Texas Gulf Coast > Victoria
Price Range: $119 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Victoria Inn & Suites 2.5*
Number of rooms: 54
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Also Known As:
Victoria Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Victoria Inn & Suites staff and other travellers.
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over a year ago

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Questions? Get answers from BEST WESTERN PLUS Victoria Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would suggest not choosing #217 as the mold smell is bad and the bed is lumpy”
 of 5 bubbles suecarr1111, 9 Oct 2016 | Read review
“The second floor was great. There was minimal noise from the street and everything was very comfortable and clean.”
 of 5 bubbles melissar721, 11 May 2016 | Read review
“1st Floor accommodations for those traveling with pets. Very convenient.”
 of 5 bubbles micmbick, 28 Jun 2015 | Read review
“Stay on the side away from the freeway.”
 of 5 bubbles 515royh, 11 Apr 2015 | Read review
“Higher floor has less overhead noise.”
 of 5 bubbles 965BarbaraM, 4 Mar 2015 | Read review
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