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Hampton Inn & Suites Waco South

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#4 of 30 Hotels in Waco
Certificate of Excellence
GreenLeadersSilver level
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Hampton Inn & Suites Waco South
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754 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Waco South
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Showing 753: English reviews
Cleburne, United States
Reviewed 12 August 2016

I stayed in the King Suite room and it was very large and much nicer than I had expected. The room was very roomy and comfortable. It was a bit difficult to find, even with GPS. It's back behind all of the shopping, next to Cabella's. The staff was very friendly and professional as well.

Review collected in partnership with Hampton
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Helpful?
Thank Lana S
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Lana S Thank you for taking the time to share your positive review, we really appreciate your doing so. Our award winning team is the best and they really care about your stay from directions to a list of great restaurants, they are here to help and enjoy doing so. We look forward to seeing you again soon.

McAllen, United States
Reviewed 8 August 2016

Very nice, modern hotel. Our room was a bit stuffy and humid, but we never brought it up. Other than that, everything else was great overall with our experience. The room and bathroom were clean and the bed was very comfortable.

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Helpful?
1Thank Venessa B
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Vannessa B Thank you for letting me know about your room. We will take care of this right away. We appreciate your taking the time to recommend our hotel and look forward to seeing you again soon.

Austin, United States
Reviewed 8 August 2016

I stayed one night at the Hampton Inn & Suites and it was one night too long. From no hot water in the shower to giving my personal information to a stranger and giving me the wrong bill, I was hugely disappointed in my stay.

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1Thank Natali M
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Natali M I am so sorry that your stay was less than acceptable. Please contact me at the hotel so that I can further understand and make amends. Thank you

Waco, United States
Reviewed 5 August 2016

Very nice hotel, staff was very friendly and breakfast was very good. Hotel room was very clean and AC worked great in the 95 degree texas heat. My wife especially liked the mattress, it was better than our new one at home. We talked to the front desk staff, breakfast staff and even the maintenance staff and everyone was very...

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Helpful?
1Thank Mark A
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Mark A We appreciate your positive review. Good or Bad we take every review seriously and as a opportunity to improve. We hope you have had a great summer and that you will come back and see us again soon.

Canton, United States
Reviewed 31 July 2016

Front desk were not helpful at check in. They were young and apparently not empowered to help me. Finally was resolved. Hotel is new and clean. It appears to be well maintained although one elevator was not working. May need a trip to school at Disney. Always keep extra parts on hand for repairs so as not to disappoint guest.

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Helpful?
1Thank John J
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear John J, Thank you for taking the time to share your experience. We are very sorry for the elevator inconveneince. The parts needed to repair the elevator had to be manufactured in New Jersey and trucked to Texas. The wait was frustrating and a huge inconvenience to our guest having only one elevator. The repairs have been made. I...

Houston, Texas
Reviewed 29 July 2016

Wow! No matter your age, background or social status, rest assured you will be transformed at this establishment. They know how to turn a simple overnight hotel stay into a mind-bending march that sets them distinctly apart from all competitors. At this odd and precarious geographic location, customer service is a foreign concept and proper security from smash and grab...

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Helpful?
5Thank Matthew0897
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Matthew0897, I appreciate your taking the time to share you experience. Thankfully the unhonest people who ran a "smash and grab" around Waco were arrested and will be punished. We hope that the remainder of your summer is amazing.

Oklahoma City, United States
Reviewed 29 July 2016

Very nice hotel. Felt the price was a little high, but it was in a good area. This hotel is on the south side of Waco. Only one elevator was working. Overall - Great! I would recommend this hotel to friends and family.

Review collected in partnership with Hampton
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Helpful?
Thank Shelley H
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Shelley H We appreciate your time in sharing your feedback. Thank you for the patience while we repaired the elevator. We look forward to seeing you again next time your in Waco.

Quinlan, United States
Reviewed 27 July 2016

Very convenient, rooms are very nice, bed are very comfortable. Complimentary breakfast was very nice. Coffee was wonderful. The hotel was very clean and the hotel staff was amazing. It was very hot when we were their (imaging July in Texas) and they had complimentary cold water waiting for everyone as they came in and out.

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Helpful?
Thank Joann H
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Joann H We try to anticipate our guest needs and plan ahead. Knowing traveling in Texas right now can be a tiresome trip, so we partnered with our nearby Cabela's to provide cold bottled water to our guest upon arrival. Cabela's furnished the cooler and added the water. We truly care that your stay was comfortable and accomodating. We...

Dallas, Texas
Reviewed 27 July 2016

Stayed for a conference 1 night was very satisfied with the room and the service. Room was nice and clean. Checked in after 4 and they had cookies available and the next morning they also had breakfast. If ever needed I would stay at this location again.

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Helpful?
1Thank bluemagic1983
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear Bluemagic1983 Thank you for choosing to stay with us. We loved having you here. Our entire team go above and beyond to make sure our guest are comfortable. We appreciate your taking the time to share your experience, we hope to see you again next time you are in Waco.

Denton, Texas
Reviewed 26 July 2016

Wow what a team. From check in thru out our stay the entire staff was genuinely concerned and proactive to make certain we had a pleasant stay. I know this happens only when the managers are treating and training thier team properly.

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Helpful?
Thank 954clayt
Teresa T, General Manager at Hampton Inn & Suites Waco South, responded to this review

Dear 954clayt Thank you for sharing your experience with others. Your positive review is most appreciated, we hope that you will stay with us again on your next trip to Waco. We wish you safe travels.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Our Waco hotel provides easy access to the Cameron Park Zoo, the Old Suspension Bridge over the Brazos River and Lake Waco. Baylor University and numerous Waco companies are just a short drive away.Make yourself at home in one of our 123 guest rooms and suites featuring king-sized or queen-sized beds, free internet, and complimentary breakfast. ... more   less 

Additional Information about Hampton Inn & Suites Waco South

Address: 2501 Marketplace Dr, Waco, TX 76711-2402
Region: United States > Texas > Waco
Price Range: $207 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Waco South 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hampton Inn And Suites Waco South
Hampton Inn & Suites Waco South Hotel Waco
Hampton Inn Waco
Waco Hampton Inn
Hotel Style:
#1 Family Hotel in Waco
#1 Green Hotel in Waco
#2 Business Hotel in Waco
#2 Romantic Hotel in Waco
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Waco South staff and other travellers.
1 question
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League City, Texas

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Questions? Get answers from Hampton Inn & Suites Waco South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always enjoy the comforts of a king suite”
 of 5 bubbles SL262, 17 Mar 2017 | Read review
“Your normal place. No cons”
 of 5 bubbles m19542015, 9 Jan 2017 | Read review
“Room on the end was extra large.”
 of 5 bubbles tammyk804, 7 Jan 2017 | Read review
“We enjoyed the 4th floor, away from the crowd and no overhead noise”
 of 5 bubbles klhayford, 2 Nov 2016 | Read review
“Quiet rooms and accessibility to highway and shopping.”
 of 5 bubbles photolady112, 28 Oct 2016 | Read review
5 of 5