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Hotel Indigo Waco - Baylor

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#2 of 30 Hotels in Waco
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Hotel Indigo Waco - Baylor
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584 Reviews from our TripAdvisor Community

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Showing 579: English reviews
Milwaukee, Wisconsin
Reviewed 27 April 2016

I have been to Waco a number of times as I have two daughters attending Baylor but first time staying at the Hotel Indigo. Great location near to Baylor, downtown, Magnolia Market and restaurants. Hotel is definitely a step up over most other hotels in the area. Room was clean and staff is very friendly. Did not utilize the bar...

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Helpful?
Thank eye2020
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Thank you for your positive review! Our apologies if the nearby train caused an inconvenience for you. We value our Baylor University guests and their families, so please know we appreciate your feedback. We look forward to your next visit. Best Regards

Amarillo, Texas
Reviewed 25 April 2016

The location is ideal if you have events at Baylor and/or downtown Waco. The room size is really good. Great bar and bartenders. I was amazed at the great selection of scotch and bourbon. I am a scotch guy, but in talking with the bartender, he noted that they try to keep some Pappy in the back for the discerning...

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3Thank Bob J
IHGService, Guest Relations Manager at Hotel Indigo Waco - Baylor, responded to this review

Dear Bob J, Thank you for staying with us and leaving us your feedback. We are glad to read that you have regarded our location and room to be good and staff service to be friendly and commendable. On the other hand, please accept our sincere apologies for falling short of your expectations with regards to room cleanliness which was...

Kansas City, Missouri
Reviewed 25 April 2016

Stayed one night - room was a great size - layed out well. Nicely appointed bathroom, comfy beds. Clean and quiet. The bar downstairs is a hot spot - so if you are coming in late and tired - that might be a bit off putting. But if you are looking for a dynamic bar - this is fun and...

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Helpful?
Thank Travelfun753
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Travelfun753, Thank you for taking a moment to share your experience with us. We are delighted that you enjoyed your time with us, and look forward for the opportunity to host you again on your next visit to Waco! Best Regards

Reviewed 23 April 2016 via mobile

We stayed here with our 3 young kids during a trip to magnolia market. We really enjoyed our stay. As soon as you pull up you can tell the quality is going to be nice. The rooms were large and the beds luxurious and soft. We had plenty of room for a pack and play. The shower and bathroom was...

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2Thank Tiffany H
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Tiffany H, With all the attractions that Downtown Waco has to offer, we are no strangers to young families! I am delighted that you and your family enjoyed your stay, and look forward to having you back the next time you are in Waco! Best Regards

Raleigh, North Carolina, United States
Reviewed 22 April 2016

Hotel Indigo is by far the best place to stay in Waco. The service is excellent, and the rooms are so fresh and modern. I've stayed here multiple times and never had a problem with noise. Great place.

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1Thank Ali C
Fort Worth, Texas
Reviewed 20 April 2016 via mobile

The staff was incredible! I got in later than expected and the kitchen was closed but the Blake and the chef allowed me to order food and reopened the kitchen. Blake had saved me a seat at the bar because he knew I was running late and wanted to eat. Blake was a great sever/bartender and made the best Manhattan...

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2Thank Hyatt26
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Hyatt26, Our team views each and every one of our guests as part of our Hotel Indigo family, and will strive to make their stay with us perfect! I am delighted that your experience was amazing, and will definitely pass along your praise to the rest of the staff! Thank you,

Houston, Texas
Reviewed 17 April 2016

Went here for a conference in the convention center. Good location it was only a few blocks away from the convention center and a short walk. However, the staff treated my school poorly and whenever we asked for extra blankets, pillows, or even a rollaway bed they would deny us and give us the excuse of not having any left....

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3Thank hailhails
IHGService, Guest Relations Manager at Hotel Indigo Waco - Baylor, responded to this review

Dear hailhails, Thank you for taking the time to express your thoughts and concerns regarding our hotel. I sincerely apologize for any inconvenience you may have experienced due to the level of service you have received. It is truly regrettable that this has affected your overall satisfaction with our hotel. Rest assured that your comments are taken into serious account...

Monroe, Louisiana
Reviewed 13 April 2016 via mobile

The hotel was very nice. It has a nice modern decor. The rooms are clean and comfortable. The staff was very friendly and helpful. Note that there was no bathtub in either of the rooms we had. That wasn't an issue for us but if you care about having a tub, you need to ask if some rooms have bathtubs...

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Thank wehavesix
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello wehavesix, It's great to hear that you had a great experience at Hotel Indigo. Aren't our spacious walk in showers amazing?! I think the bathroom is my favorite part of our guest rooms! Each one of our rooms has a beautiful glass enclosed walk in shower, with the exception of our parlor suites; in which you will find a...

Austin, Texas
Reviewed 12 April 2016

This will be the only place I stay in Waco from now on. The staff was friendly and extremely helpful. The hotel was very clean and up to date, and the rooms were plenty spacious with very comfortable beds. Restaurant had EXCELLENT food and great cocktails. Overall this was one of the best hotels I've stayed at in my many...

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Thank AlanMC512
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello AlanMC512, It is great to hear that we have earned your loyalty and trust! It is also so encouraging to hear such great feedback from one of our seasoned travelers. We look forward to your next stay. Happy Travels!

uk
Reviewed 12 April 2016 via mobile

Good size rooms with responsive staff and prime location. Easy walking distance to spice market and Baylor, as well as Magnolia market. Aveda products in bathroom and good size rooms with hard floors. Good bar and restaurant m. Pool is small but beds are in the sun

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Thank SirRupertPloppy
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello SirRupertPloppy, Thank you for such a kind review! I personally believe that our character is exactly what sets us apart from other hotels in Waco. We truly appreciate your words, and hope to have you back on your next visit! Best Regards

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge

Additional Information about Hotel Indigo Waco - Baylor

Address: 211 Clay Ave, Waco, TX 76706-1039
Region: United States > Texas > Waco
Price Range: $170 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Waco - Baylor 3.5*
Number of rooms: 111
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Hotel Style:
#1 Romantic Hotel in Waco
#2 Family Hotel in Waco
#4 Business Hotel in Waco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Waco - Baylor staff and other travellers.
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Questions? Get answers from Hotel Indigo Waco - Baylor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Executive King Room is definetly the way to go!”
 of 5 bubbles janetjones77, 2 Dec 2016 | Read review
“We were on the first floor. Rooms were quiet.”
 of 5 bubbles 8teriw, 17 Oct 2016 | Read review
“All rooms are good as far as I could tell.”
 of 5 bubbles 243edd, 23 Sep 2016 | Read review
“We've been pleased with each room we've stayed in. Middle of the floor on the 2nd or 3rd is usually very quiet.”
 of 5 bubbles 9705BaylorMom, 21 Sep 2016 | Read review
“all suitable”
 of 5 bubbles Stephen1963, 19 Sep 2016 | Read review
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