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Hotel Indigo Waco - Baylor

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#2 of 30 Hotels in Waco
Certificate of Excellence
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Hotel Indigo Waco - Baylor
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627 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo Waco - Baylor
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Showing 622: English reviews
Reviewed 7 July 2016

Hotel is beautiful and the rooms are large and very immaculate. The staff was a little too "uppity" for our liking, but overall, the experience was good. Very close to Magnolia Market and Baylor University.

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Helpful?
Thank Lisa M
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Lisa M, Thank you for the 5 star rating! I am glad to hear that you had an overall good experience while staying with us. We pride ourselves in having a warm, helpful team so I do regret that you received anything other than that. We would love to have you back anytime you visit Waco! Best Regards

Greer, South Carolina
Reviewed 6 July 2016 via mobile

We planned our vacation around a visit to Magnolia Market. Came across Indigo because it is pet friendly, not realizing we could walk to the market. This hotel is Fabulous!!!!! Cosmopolitan feel, huge rooms with hardwood floors and beautiful bath. Staff was top notch and so helpful with any question. If you are coming to Waco, step out of the...

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Helpful?
Thank dvdacus
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello dvdacus, Thank you for that perfect review! You have just described the experience that our team strives to give each and every one of our guests. Our helpful staff, pristine rooms, beautiful décor, and so many attractions nearby make Hotel Indigo the perfect place to stay in Waco. We genuinely are thankful we've become your hotel of choice when...

Austin, Texas
Reviewed 4 July 2016 via mobile

Hotel Indigo is a real find in downtown Waco. The room rate was almost unbelievable with location and amenities offered for the price. We had dinner at the hotel bar last night, after our original decision to go elsewhere for dinner. The ambiance was pleasant and the barkeeper was appropriately attentive. That won us over and we decided to stay....

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1Thank smatheny
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Design, comfort, great amenities, delicious food and pet friendly! What more could you want! Thanks for choosing us!

San Antonio, Texas
Reviewed 29 June 2016

We recently stayed at the hotel for the weekend with a large group. We did everything from dining with a large group to having meetings with a large group. Everyone in our group commented on how great the hotel accommodations and staff took care of our every need. I would like to personally thank the entire staff for providing a...

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Helpful?
1Thank dbranscom80
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

What an amazing review! Thank you for sharing your experience with other travelers. I am personally proud to be a part of such a wonderful team who genuinely cares about providing each and every one of our guests with the best experience possible. Your kind words and compliments will be shared with the team. Thank you again, and we can't...

San Antonio, Texas
Reviewed 28 June 2016

So many places to eat within walking distance from this hotel. Great indoor/outdoor pool. Tile/hardwood floor are a nice touch, except if the folks above you have a small child who insists on pushing the desk chair all over for hours. Ample parking. So-so wifi. Expensive bar. Pretty room only now showing signs of wear. The location wins. I will...

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Helpful?
3Thank LovesNM
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Dear LovesNM, All feedback is appreciated from our guests (be it good or bad), so thank you for sharing your experience with us. I am glad to hear that we have earned your trust and loyalty! We are here to serve you, so please feel free to reach out to us with any suggestion or recommendation you might have any...

San Angelo
Reviewed 23 June 2016 via mobile

First experience with Indigo brand while this hotel is new and beautiful there are some issues. First of all is it was a noisy night. The AC is loud, a train track is right by hotel and a train came by at 3ish and at 8ish in the morning. The people above us seem to be stomping and rolling their...

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Helpful?
2Thank Brushman50
IHGService, Guest Relations Manager at Hotel Indigo Waco - Baylor, responded to this review

Dear Brushman50, Thank you for your feedback regarding your stay at Hotel Indigo Waco Baylor, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the pool. However, we’re sorry we fell below your expectation regarding customer service, noise and the room view. We will address these...

Houston, Texas
Reviewed 22 June 2016

I love this hotel! The rooms are very clean and comfortable with an upscale, modern vibe. It is a respite after a long day. I would choose to stay at this hotel every time we are in Waco, but during big Baylor weekends, we are, unfortunately, priced out of this hotel. The shower is wonderful and walls must be good...

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Helpful?
Thank stacyb502015
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello stacyb502015, Thank you so much for your compliments! We look forward to having you back soon! Best Regards

Reviewed 22 June 2016

If you are looking for the Holiday Inn, this isn't it. The rooms are larger, more luxurious, with nicer decor in every area. The bathroom is also nicer than the Holiday Inn, as is the shampoo, etc. The Keurig has better choices, and the Front Desk encourages looking over the supply offered next to the fresh snacks, to see if...

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Helpful?
Thank Dona C
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Donna C, Thank you so much for sharing your wonderful experience with us! Our team works very hard to provide the best service possible to our guest, so it is such a compliment to hear our work pays off! We hope to see you back with us soon! Best Regards

Westminster, Colorado
Reviewed 12 June 2016 via mobile

Enjoyable stay visiting friends and checking out the very nearby Magnolia Market. I had a king suite and an adjoining king room which was perfect for meeting up with friends. The rooms were clean and comfy and the staff is top notch. I had not heard of the Hotel Indigo brand prior to booking this trip but I will definitely...

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Helpful?
Thank grooveordie
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

What a delight it is to read your review and compliments We strive to give each and every one of our guests a spectacular stay, and it sounds like we delivered! We look forward to your next stay so we can earn that 5 star rating! Happy Travels!

Meridian, Mississippi
Reviewed 11 June 2016 via mobile

Girls weekend in Waco turned out to be an awesome trip due to Hotel Indigo and their fantastic staff- Ian, Jon, and Mario!!! From the minute we walked into the gorgeous lobby to the beautifully decorated room we were treated liked queens! This hotel is over the TOP!

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Thank mperry1965
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello mperry1965, Thank you for your awesome review and rating! I will make sure that Ian, Jon and Mario read your kind words. We hope to see you again on your next trip to Waco! Best Regards Diana Manzanares

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge

Additional Information about Hotel Indigo Waco - Baylor

Address: 211 Clay Ave, Waco, TX 76706-1039
Region: United States > Texas > Waco
Price Range: $218 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Waco - Baylor 3.5*
Number of rooms: 111
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Hotel Style:
#1 Romantic Hotel in Waco
#2 Family Hotel in Waco
#4 Business Hotel in Waco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Waco - Baylor staff and other travellers.
4 questions
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Washington DC, District of Columbia
2 months ago
Arvada, Colorado

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Questions? Get answers from Hotel Indigo Waco - Baylor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pet friendly rooms are located on 1st and 2nd floors.”
 of 5 bubbles 820christied, 13 Mar 2017 | Read review
“Rooms on front side of hotel are farthest from train crossing only one block away.”
 of 5 bubbles Hensaustin, 5 Mar 2017 | Read review
“Our room was one quarter distance from the end. Very quiet, no problems at all.”
 of 5 bubbles 572sandysue, 9 Feb 2017 | Read review
“Best hotel in Waco”
 of 5 bubbles richardDFTR, 7 Feb 2017 | Read review
“I'm not sure there is a noisy room as the elevators are close, but not adjoining.”
 of 5 bubbles ContractVoice, 5 Jan 2017 | Read review
5 of 5