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Hilton Waco

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672 Reviews from our TripAdvisor Community

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Showing 668: English reviews
Abilene, United States
Reviewed 26 April 2016

Location adds to the value of a stay in the Waco area. It is easy to get to from I35 and is close to a variety of very nice restaurants, unique shopping and sightseeing opportunities. Many rooms feature a stunning view of the bridge over the Brazos River, with an amazing oversized sculpture of an old fashioned cattle drive. Many...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Betty B
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you Betty for your glowing review. We are very blessed to have the location that we have, so close to many great hot spots in Waco. I am glad that you enjoyed your time with us and we hope you return to experience more of what our property and our city has to offer. Sincerely, Alvaro R. Hilton Waco

San Antonio, Texas
Reviewed 25 April 2016

Love staying at this Hilton location every time we can when we are staying in Waco. It is clean, friendly, and in a perfect location for Baylor University activities. The only problem we have ever had was trying to get a room there. They book up quickly, so you need to plan ahead.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Kim R
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you Kim for your continued loyalty to us and for this amazing review. . I am glad that we are your primary choice for your visits to our city. It is a pleasure to continue to serve and give a pleasant place to rest your head. Sincerely, Alvaro R. Hilton Waco

Alamogordo, New Mexico
Reviewed 25 April 2016

Great stay in the heart of Waco, with restaurants within walking distance. Baylor University is close by, and several attractions to visit around the hotel. Close to I-35 and the downtown area, the rooms were clean and the beds were comfortable!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank V214BTmarys
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you for leaving us a great review. I am glad that we met your standards and hope to have you stay with again so we can continue to wow you. Sincerely, Alvaro R. Hilton Waco

Fayetteville, AR
Reviewed 24 April 2016

My husband and I spent a few days at the Hilton on a visit to our daughter who is at Baylor. This was our second visit to Waco - the first time we stayed at the Indigo. We chose Hilton this trip because of the location. It is within walking distance to several restaurants and coffee places (Dichotomy on Austin...

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Helpful?
1Thank tbevis
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you for taking the time to leave us a honest review in excellent detail. I very much appreciate all of the great feedback you have left for us. It is apparent that there was much to fixed during your stay. I am sorry that we fell short of your standards. I hope that you still enjoyed your anniversary and...

austin, United States
Reviewed 19 April 2016

Alvin at the front desk and servers Nicole and Paige are great. They truly care about making people feel welcome. Great people! The location is great as well, but the people working there make the difference. Thank you,

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Lj M
Alvaro R, Front Office Manager at Hilton Waco, responded to this review

We greatly appreciate your kind review. Thank you for individually recognizing our team members and their dedication! We love having the opportunity to serve you. Can't wait to have you back at Hilton Waco! Best, Lauren Cook Sales Manager Hilton Waco

El Dorado Hills, California
Reviewed 18 April 2016

Amazing hotel staff! Great breakfast. Shuttle service from regional airport.... Huge convenience. Rooms need a little update but believe hotel is in process of this Starbucks on property. Food at bar/ grill looked amazing.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank beverlyd226
Alvaro R, Front Office Manager at Hilton Waco, responded to this review

Thank you for the review! We're glad we could help make your trip a little more convenient. You are right; our hotel will have a fresh new face at the end of this summer! We'd love the opportunity to host you again in the future! Best, Alvaro Rodriguez Front Office Manager Hilton Waco

Houston, United States
Reviewed 17 April 2016

Every member of the staff we had contact with was helpful, courteous and friendly. The room was clean, comfortable and spacious. We came to visit the Magnolia Silos and celebrate our 15th anniversary. The hotel is minutes from the the Silos. We enjoyed having desert each night in the restaurant. Even though it was always close to closing time the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Natalie P
Alvaro R, Front Office Manager at Hilton Waco, responded to this review

Natalie, Thank you for the kind review. We are so happy you chose our hotel for such a great occasion. We will be waiting for you to visit us again with open arms! Best, Alvaro Rodriguez Front Office Manager Hilton Waco

Houston, Texas
Reviewed 16 April 2016

My students and I stayed here for a culinary competition. It is connected to the conference center. It is also located a couple of miles from Baylor University, as well as, the downtown area of Waco. You are also able to enjoy various restaurants and food trucks which are literally located across the street. I was also able to run...

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Helpful?
1Thank 4Smiles
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you for your glowing review. I am very glad you and your group enjoyed your time with us during the competition. I know we enjoyed having you here as our guest. We look forward to having you stay with us again during the next competition so we can continue to wow you. Sincerely, Alvaro Rodriquez Hilton Waco

Charlotte, North Carolina
Reviewed 13 April 2016 via mobile

All I can say is this hotel has never done me wrong. I stay in Waco 2-3 times a month on business and every time I tried a different place until I came to the Hilton. Stephen and Alvin always take care of me whenever I visit, to the point they remember my name and always do whatever is necessary...

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Helpful?
1Thank Daniel B
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you for such a great review. It is always a treat when our guests recognize team members by name for the hospitality they provide. I am glad that you have chosen Hilton Waco as your home away from home and we look forward to continuing to give you pleasurable stays. Sincerely Alvaro Rodriguez Hilton Waco

South Saint Paul
Reviewed 10 April 2016

Our biggest complaint is the housekeeping service. We checked in on a Thursday and Friday were out of our room from 9:00 am until 3:00 pm. The room had not been taken care of when we got back; housekeeping showed up around 3:30. Saturday we were out of the room from 11:45 am until 9:00 pm. When we got back...

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Helpful?
1Thank Janice B
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you for your honest review Janice. I am sorry that we did not meet your standards. We are currently understaffed in the housekeeping department, and that is a problem we are working quickly to remedy. Once again, I apologize we could not meet your desired schedule and caused you these inconviences. I hope that you will visit us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Brazos Grille at the Hilton Waco
Brazos Grille at the Hilton Waco
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton Waco is located in the heart of downtown Waco, on the banks of Brazos River. We are connected to the Waco Convention Center via a covered walkway. Our hotel offers over 10,000 sq. ft. of versatile meeting space for up to 200 guests. All of our guest rooms have Hilton Sweet Dreams bed and Serenity linen packages, separate sitting areas, flat screen LCD color TV's, working desk and office chair. Complimentary wireless internet access is available throughout the property as well as a 24-hour business center. Workout in the modern fitness center or take a plunge in the outdoor pool. We also have our on-site restaurant, Brazos Grill featuring succulent steaks and innovative Italian cuisine. Our Waco hotel’s Starbucks® Coffee kiosk offers freshly brewed coffee and the Lobby Bar offers evening drinks and bar snacks. ... more   less 

Additional Information about Hilton Waco

Address: 113 South University Parks Drive, Waco, TX 76701-2241
Region: United States > Texas > Waco
Price Range: $199 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Waco 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hilton Waco Hotel Waco
Hilton Hotel Waco
Waco Hilton Hotel
Hotel Style:
#7 Business Hotel in Waco
#7 Family Hotel in Waco
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Waco staff and other travellers.
6 questions
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Questions? Get answers from Hilton Waco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little extra to get a Brazos River view, beautiful.”
 of 5 bubbles 324MikeS, 24 Mar 2017 | Read review
“Go elsewhere.”
 of 5 bubbles SueCliff52, 8 Feb 2017 | Read review
“We had room 1104 and it looked out over the river.”
 of 5 bubbles calsand, 5 Feb 2017 | Read review
“11th floor is more expensive, but well worth it.”
 of 5 bubbles abqcrutch, 1 Feb 2017 | Read review
“Ask for a lake view”
 of 5 bubbles Montecore1, 2 Jan 2017 | Read review
5 of 5