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BEST WESTERN Willis

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BEST WESTERN Willis
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109 Reviews from our TripAdvisor Community

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Showing 107: English reviews
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Royse City, Texas
Reviewed 3 weeks ago

This hotel is in a convenient location for Conroe, Texas and The Woodlands and North Houston area. The staff is very professional, courteous, and helpful. The appearance of the hotel is extremely pleasant. The amenities are wonderful.

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Helpful?
Thank jablackwood
javed a, General Manager at BEST WESTERN Willis, responded to this review

HI jablackwood, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Katy, TX
Reviewed 20 March 2017

The hotel room had a funky Oder but sinc it was late and we didn't have many options, we stayed. I am a Best Western rewards member and find most of their hotels to be clean and comfortable. My experience may have been a result of the area.

Review collected in partnership with Best Western
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Helpful?
Thank K4541GYrandym
javed a, Manager at BEST WESTERN Willis, responded to this review

Hi, We're very sorry to hear that your recent stay with us did not live up to your expectations. Our maintenance team will be thoroughly inspecting each of our rooms for the issues you described. We will use your review as motivation to make positive changes that will benefit each of our guests. Thank you for leaving your feedback for...

AZLE
Reviewed 16 March 2017 via mobile

Got informed of a death in family so a trip to wills Texas was next. When I was young there was really nothing in this town but it has grown. I found a best western on line and booked. Don't usually stay at them but was very surprised. Bed and pillows very comfy very polite service only draw back is...

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Helpful?
Thank iloveit30203
javed a, General Manager at BEST WESTERN Willis, responded to this review

I loveit,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

Conroe, Texas
Reviewed 20 February 2017

Would not recommend this hotel to a family. Beds were horrendous and the place stunk. Then in 15 minutes I had 3 people check to see if we'd left yet including peeking in the window. We were to stay 6 nights - stayed1 night instead and left . Went to La Quinta in conroe which made for more miles to...

Review collected in partnership with Best Western
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Helpful?
Thank Rena S
javed a, General Manager at BEST WESTERN Willis, responded to this review

HI Rena, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Pearland, Texas
Reviewed 20 February 2017

We had five rooms for a family wedding that was in the area and stayed here . Everyone was great and accommodating for a early check in, the breakfast was great. Would stay here again if need to. Price was very reasonable!

Review collected in partnership with Best Western
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Helpful?
Thank 860darlenea
javed a, General Manager at BEST WESTERN Willis, responded to this review

HI darlenea , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Houston, Texas
Reviewed 15 February 2017

The rooms are very nice and clean. The beds were comfy and cozy. Breakfast was fresh and hot, had plenty of variety. Staff were friendly and went above and beyond to meet our needs/request. I would recommend to my friends and family when their in the area and defiantly will visit again myself!

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Helpful?
Thank aahirajay
javed a, Manager at BEST WESTERN Willis, responded to this review

HI ajaykaka Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Willis Texas, United States
Reviewed 12 February 2017

The entire experience was bad. The room smelled bad the carpet was dirty the bed had bad sheets, my wife left with bites on her chest, and the hot water was only warm.Take your money and run to another motel. They granted a late check out but failed to inform us it was a $25.00 fee.

Review collected in partnership with Best Western
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Helpful?
Thank loisc251
BestWesternHotels, Guest Relations Manager at BEST WESTERN Willis, responded to this review

We're very sorry to hear that your recent stay with us did not live up to your expectations. Our maintenance team will be thoroughly inspecting each of our rooms for the issues you described. We will use your review as motivation to make positive changes that will benefit each of our guests. Thank you for leaving your feedback for us...

Foley, Alabama
Reviewed 27 January 2017

My wife & I stayed at the Best Western Wills on a business trip. The room was spacious and clean. The breakfast bar offered eggs, sausage, bacon, breads, muffins, waffles, French toast, cereal, milk, coffee ( 24 hours ), and juices. It was close to some fast food restaurants and the interstate. The staff was very friendly and helpful.

Review collected in partnership with Best Western
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Helpful?
Thank MJP130
javed a, General Manager at BEST WESTERN Willis, responded to this review

Hi mjp130 thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Atlanta, United States
Reviewed 27 January 2017

My mother and I were staying there in 2 separate rooms... After we went to sleep, another quest tried to enter both rooms. The front desk kept calling 1 of the rooms 3 times trying to straighten out the confusion.. This was in the middle of the night! If the door locker thing would not have been engaged...Another person would...

Review collected in partnership with Best Western
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Helpful?
Thank josephalanh
javed a, General Manager at BEST WESTERN Willis, responded to this review

Hi,josephalanh Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the...

Reviewed 17 January 2017 via mobile

This place really succeeds at giving you exactly what you want. Free Wifi, clean room, nice bed..free breakfast. The staff is awesome. It's exterior is dated but it doesn't matter because it has everything else when you need an inexpensive, nice room for one night.

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Helpful?
Thank Rick W
javed a, General Manager at BEST WESTERN Willis, responded to this review

Hi rick, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Willis

Address: 12323 I-45 North, Willis, TX 77318-8327
Region: United States > Texas > Willis
Price Range: $96 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Willis 2.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Willis Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Willis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was completely acceptable. No complaints.”
jablackwood, 31 Mar 2017 | Read review
“Choose one in the back of the hotel”
krisathhi, 14 Jul 2016 | Read review
“Requested a 2nd floor room – 1st floor rooms when the doors face the outside are a little scary to me.”
375AmandaR, 13 Jul 2016 | Read review
“definitely quiet”
530henryy, 25 Jun 2016 | Read review
“Request the back of the motel away from freeway noise.”
Yellow Bee, 27 Aug 2014 | Read review
5 of 5