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Holiday Inn Express Heber City

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Traveller (27)
Room & Suite (21)
Dining (7)
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Overview
  • Excellent37%
  • Very good32%
  • Average15%
  • Poor10%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (195)
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LanguageEnglish
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All reviewsheber creeperfree internetfridge and microwavehot tubclean roomsmorning breakfast isfitness roomwithout questioncinnamon rollsno big dealking roomgeneral managera great place to staysalt lakethe main streetlong drivemotel
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11 - 15 of 195 reviews
Reviewed 2 August 2017

The hotel gave my room away even after I called them to let them know I would arrive late. I pre-paid for 4 nights, and when I arrived they had no rooms and I asked for a refund. Instead they charged me for the 4...More

1  Thank dabt711
Response from HIEHeber, General Manager at Holiday Inn Express Heber CityResponded 3 August 2017

Dear Dabt711, I am sorry for any inconvenience this may have cause on you, we have issued a refund for the entire stay due to our error. Please be advised that the front desk clerk had also call you and spoke in person with your...More

Reviewed 28 July 2017

This place needs some focused maintenance. We rented two adjoining rooms. The carpet in each room was lifted up and was a trip hazard. The small refrigerator in one room didn't work, and appeared to have had problems as the shelf it was sitting on...More

Thank timbI5025FI
Response from HIEHeber, General Manager at Holiday Inn Express Heber CityResponded 30 July 2017

Thank you for your review. I am deeply sorry to hear of the problems experienced at the hotel, especially the reaction of the front desk staff member. Please know that I take all reviews very seriously and will take immediate action to correct the issues...More

Reviewed 24 July 2017

Very dissappointed, over priced for what we received. Room was like a motel 8. It had an auto air freshener which was over kill. Common area floors were stained. Difficult to access parking. Staff was uncaring and couldnt even be located at check out. Off...More

Thank jefft290
Response from HIEHeber, General Manager at Holiday Inn Express Heber CityResponded 30 July 2017

Thank you for taking the time to review your stay. I am sorry to hear that you were disappointed with the accommodations. Please know that we are beginning a remodel soon, and will work hard to improve all aspects of the hotel. We hope that...More

Reviewed 21 July 2017

This is probably my fourth stay at this hotel in the past 18 months and I have not *once* been able to check in before 3 pm at any time. Every single visit, I'm told that no rooms are available. Now here's what I don't...More

Thank aredwine
Response from HIEHeber, General Manager at Holiday Inn Express Heber CityResponded 30 July 2017

Thank you for your review. I am very sorry to hear that you have been unable to check in prior to 3 pm on your visits. Please know that we do work hard to accommodate all guest requests to the best of our ability. I...More

Reviewed 17 July 2017

The Hostess at the front desk was rude and unwelcoming when I was checking in. For a business in the hospitality industry, I found her demeanor to be very poor. Later in the evening I was in the hot tub and there were a lot...More

Thank utcurve
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$80 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$80 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (27)
Room & Suite (21)
Dining (7)
Pool & Beach (3)
Questions & Answers
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Brenda P
October 2, 2015|
AnswerShow all 2 answers
Response from oconnorjo | Property representative |
Yes we do! We love our furry friends!! Pets are welcome, but we do charge a one time fee of $75. This is used to deep clean the room at departure.
0
Votes
GMarcan822
April 5, 2015|
AnswerShow all 2 answers
Response from therealsherlock | Reviewed this property |
Hertz Local Edition Google+ page 1980 Airport Rd Heber City, UT (877) 654-4508 There is also an Enterprise rental in Park City
0
Votes
NFL5151
April 2, 2015|
Answer
Response from oconnorjo | Property representative |
Yes it is, it is right at the beginning of the main business area. We share a parking lot with a steakhouse, across the street from Arby's, also across the street from a large plaza with several restaurants in it.
0
Votes
Room Tips
"odd side for mountain view. Hot tub is very nice"
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"I enjoyed the room on the first floor, have not tried the other floors."
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"Go somewhere else."
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"avoid staying here"
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