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All reviewspancake machinefront deskroom was cleanqueen bedneeded a place to staybiscuits and gravystudent housinggas stationa long road tripstaff was friendlynice hotelnewer hotelbusiness centergreat staytop floorparking lotwould stay here again
I recognize that traveling solo for work can lead to a different level of expectations when compared to traveling with family - so keep in mind this was a single night hotel stay while passing through the area for work - and for me the...More
Thank John H
Response from Sharron T, Front Office Manager at Holiday Inn Express & Suites Orem-North ProvoResponded 4 days ago
Dear, Mr. John. H,
Having you stay with us a great pleasure! I am happy to hear how our staff were accommodating to your needs! We do our best to provide a great experience. I am also glad to hear about our internet speed. We...More
We have stayed at this location before and found the quality and level of service to be consistent with what we have come to expect. Breakfast was better than most properties in this price range and the staff was helpful and friendly. Rooms were clean...More
1 Thank Bill M
Response from Rebecca C, Director of Sales at Holiday Inn Express & Suites Orem-North ProvoResponded 8 January 2018
Thank you for your positive feedback. We are pleased that you enjoyed your stay and the breakfast. We appreciate your loyalty to our brand and our hotel. We look forward to seeing you again.
We have stayed at this hotel twice in the last three months. Once on New Years Eve and again at the beginning of March. First stay $80.00 second stay $120.00?????
Both times they tried to put us on the main floor at the South end....More
Response from Rebecca C, Director of Sales at Holiday Inn Express & Suites Orem-North ProvoResponded 1 week ago
We appreciate having you stay with us so many times. I apologize that you were unhappy with the rates on a couple of your past nights. Rates increase when our occupancy increases and New Years Eve along with March Madness season tends to...More
I have stayed here on several trips to the Wasatch Front of Utah. Clean, comfortable, nice rooms, friendly staff, breakfast, easy access to I-15, lots of restaurants on University to the east. No problem staying here again.
Arriving at the front desk there was a friendly gentleman who immediately confirmed my preferences and assigned us a 2-queen executive room on top floor, at the end of the hallway. The whole check-in experience was quick and efficient.
The room could have easily been...More