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Holiday Inn Express & Suites Orem-North Provo

229 reviews
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Traveller (14)
Room & Suite (20)
Dining (1)
Overview
  • Excellent52%
  • Very good34%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“pancake machine”(9 reviews)
“front desk”(31 reviews)
“room was clean”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Offers from Holiday Inn Express & Suites Orem-North Provo
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (229)Write a Review
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Traveller rating
112
75
21
11
4
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112
75
21
11
4
Show reviews that mention
All reviewspancake machinefront deskroom was cleanqueen bedneeded a place to staybiscuits gravystudent housinggas stationa long road tripstaff was friendlynice hotelnewer hotelparking lotwould stay here againwell taken caregreat night sleepstayed one night
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1 - 5 of 223 reviews
Reviewed 2 days ago

Arriving at the front desk there was a friendly gentleman who immediately confirmed my preferences and assigned us a 2-queen executive room on top floor, at the end of the hallway. The whole check-in experience was quick and efficient. The room could have easily been...More

Thank Slo-Lju
Hotel's Favourite
Reviewed 6 January 2018

We have stayed at this location before and found the quality and level of service to be consistent with what we have come to expect. Breakfast was better than most properties in this price range and the staff was helpful and friendly. Rooms were clean...More

Thank Bill M
Response from Rebecca C, Director of Sales at Holiday Inn Express & Suites Orem-North ProvoResponded 8 January 2018

Thank you for your positive feedback. We are pleased that you enjoyed your stay and the breakfast. We appreciate your loyalty to our brand and our hotel. We look forward to seeing you again.

Reviewed 4 January 2018

This is a newer hotel with large rooms and good furnishings and mattresses. It is just off the interstate (but quiet) and there is a Subway, Dominoes and convenience store very close. There is no where else close to eat or have a drink (because...More

Thank ITravelMontana
Response from Rebecca C, Director of Sales at Holiday Inn Express & Suites Orem-North ProvoResponded 8 January 2018

Thank you so much! We are so glad you enjoyed your stay at our hotel, and thank you for acknowledging the professionalism of our staff! We strive to maintain excellence and Sharron is a great example of that. We look forward to seeing again.

Reviewed 5 December 2017

This is a nice, newer hotel. Room with two queen bed was pretty tight. Okay location, but must drive to any decent places to eat. We arrived at hand-off/shift change. The off-going staff was surly and said "she will help you in a minute". The...More

Thank MMCS1
Response from Pam D, General Manager at Holiday Inn Express & Suites Orem-North ProvoResponded 12 December 2017

I am so sorry to hear that your check in experience was not acceptable. Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express OREM-NORTH PROVO. I would like to start by apologizing...More

Reviewed 27 October 2017

When we arrived at 5 PM, our reservation package was not prepare which is contrary to Intercontinental policy for upper level travelers. Not only that the room had not be cleaned and we had to wait a 1/2 hour to actually use the room. A...More

Thank Ken R
Response from Diane R, Director of Sales at Holiday Inn Express & Suites Orem-North ProvoResponded 31 October 2017

Thank you for taking the time to write a review of our hotel. I want to say that I am so sorry that your reservation package was not quite ready when you arrived at our hotel. We take pride in always delivering the best for...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$85 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (20)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Jacob P
16 August 2017|
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Response from DAR1970 | Reviewed this property |
I think 10pm
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Room Tips
"Don't bother with the kitchenette and get a top floor, end room to minimize the lack of insulation in the..."
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"This hotel is very close to train tracks and the highway, ask for a room away from the tracks and highway."
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"The 3rd and 4th floors are quiet."
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"During vacations months and holiday weekends, it can be noisy with young children."
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