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The St. Regis Deer Valley

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The St. Regis Deer Valley
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800 Reviews from our TripAdvisor Community

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Showing 797: English reviews
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A TripAdvisor Member
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14 reviews
2 helpful votes
Reviewed 4 days ago NEWvia mobile

Spent four days there this week. Ski valets, concierge and shuttle drivers were great, but the restaurant, spa and housekeeping service was all sub-par for a five star resort. They have plenty of humans but not good leadership and poor training. Oh, and the kitchen was seriously slow. If you're not eating from the buffet, be prepared for a long...

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Thank A TripAdvisor Member
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Hello, Thank you for taking the time to leave your review. We are glad that you enjoyed our skiing services but are disappointed that other areas of the hotel did not meet your expectations. We appreciate your feedback as it is crucial in order for us to improve. Thank you again for your review.

Draper, United States
Reviewed 4 days ago NEW

I stay in hotels 100+ nights a year across all brands. If you are coming to Park City and want to be pampered the St. Regis is the place. The food and amenities are 5-star! The St. Regis has the little details covered, from the room, to the staff, to the gourmet Smores bar, to the ski in/ski out valet...

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1Thank V5791RLrobertj
Tampa, Florida, USA
Reviewed 5 days ago NEW

I highly recommend this hotel to anyone who is looking for a true Ski In/Ski Out Hotel. The Ski Valet Service is top notch. You truly have to walk less than 10 feet from the building to your skis. They hotel staff were amazing. We brought our 2-year-old daughter with us and they made her feel like it was her...

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1Thank Niki P
Miami, Florida
Reviewed 6 days ago NEWvia mobile

Visited Deer Valley and stayed at the St. Regis with my family, party of 4. I have two rambunctious and extremely social boys that love the outdoors. This resort offered both kids and parents the opportunity to relax and enjoy to the fullest extent the true beauty of Deer Valley. From the concierge (Janice) to the valet attendants, front desk,...

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1Thank cmporta
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Dear cmporta, Thank you for taking the time to leave your review. We are delighted that you and your family enjoyed your stay. We are pleased to hear that our staff helped make the most of your stay and we hope you visit us again soon, the summer would also be a wonderful time for your outdoor-loving boys! Thanks again...

Austin, Texas
Reviewed 1 week ago via mobile

We've been regulars here once a year for four years, and I have to unfortunately report that the high level of service we have been accustomed to has dropped off precipitously - we had better experiences and Westin Hotels on this same trip. It starts with check-in; a polite but generally indifferent and humorless agent that didn't recognize our previous...

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3Thank RobertGrunnah
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Dear RobertGrunnah, We appreciate you taking the time to leave your review of our resort. We sincerely apologize that our attention to detail and level of service did not meet our high standard that our guests are accustomed to. Your feedback is crucial to our ongoing improvement and we really appreciate it. We will pass on the kind words to...

Atlanta, United States
Reviewed 1 week ago

The in and out ski experience was phenomenal! I loved the service on rentals. Why pack outdated equipment when you can rent so easily and be on your way? The food was good not great and we appreciated good service in the restaurant and apres ski bar. I loved the coffee in the am and hot chocolate in the afternoons....

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Helpful?
Thank Adrienne B
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Dear Adrienne B, Thank you for taking the time to leave your review. We're delighted that you enjoyed our ski in and out experience. We greatly appreciate your feedback on other areas of the resort as we are always trying to improve. We do sincerely apologize for some missteps. Sundance is a very busy time in our small town so...

Salt Lake City, Utah
Reviewed 2 weeks ago

My last review of St. Regis was glowing. This one, not so much. Based on our last visit, my wife and I decided to return for Valentine's brunch. Since we both work full time, we decided the best day would be Sunday. And because it was such a wonderful place, we decided to bring our daughter with us for brunch....

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Thank cybergage817
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Dear cybergage817, Thank you for your review. We apologize that you were disappointed with your visit to dine with us but there were some factors in play that did limit our services to you as a non hotel guest. We do reserve the shuttle for our guests and upon calling at 4PM (which is prime time to get our guests...

Chicago, Illinois
Reviewed 2 weeks ago via mobile

Outstanding hotel with great service. Be prepared to pay big for rooms and food. The skiing at the resort was great. I liked it better than Park City and the Canyons. It takes time to drive into the town of Park City from this location.

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1Thank Mark B
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Dear Mark B, Thank you for taking the time to review your stay with us. We are delighted that you enjoyed your visit and that you enjoyed the skiing at Deer Valley Resort! We hope you stay with us again and we greatly appreciate for your feedback.

Calif
Reviewed 2 weeks ago

takes for ever for hot water for the shower, and if you want to go to the hot tub, its more like a cold tub, called 6 x for help & no one would fix it, very disappointing after a day of skiing... not asking for much but I would like a Hot Tub of HOT WATER, they kept telling...

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1Thank kamerkel
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Dear kamerkel, Thank you for taking the time to share your feedback from your stay. We sincerely apologize for the issues you had during your stay. There were indeed issues with the TV’s over the weekend and we regret that the hot tub was cold during your intended use and unfortunately, with the size of the hot tub it takes...

Edina, Minnesota
Reviewed 3 weeks ago

Just finished a 5 day trip to Deer Valley. As always, the Deer Valley staff and experience can't be beat. I wish I could say the same for the St Regis. Unfortunately, it simply doesn't live up to the Deer Valley standard. The rooms are fine- nothing special. Odd layouts (the glass shower door easily collides with the bathroom door....

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1Thank dvcii
Kerri T, Manager at The St. Regis Deer Valley, responded to this review

Dear dvcii, Thank you for taking the time to leave your review. We are saddened to hear that your stay did not meet your expectations. We greatly appreciate your feedback as we are always striving to improve our customer service. We invite you to send us a DM at your convenience to further discuss your stay. Thank you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
St. Regis Bar at Deer Valley
St. Regis Bar at Deer Valley
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Laundry Service
Official Description (provided by the hotel)
Located on the slopes of Deer Valley, The St. Regis Deer Valley combines understated elegance with mountain ambiance. As the only resort in North America with a funicular and true slope side ski access, The St. Regis Deer Valley experience is incomparable. With its award-winning Jean-Georges' restaurant J&G Grill, a 14,000 square-foot spa, split-level infinity pool, ski valet service, and year-round family traditions and recreational activities, unique and memorable experiences are waiting at every turn. this hotel and resort is the perfect location for skiing and vacations. We also offer amazing event space for conferences, weddings, and meetings. ... more   less 

Additional Information about The St. Regis Deer Valley

Address: 2300 Deer Valley Drive East, Park City, UT 84060
Region: United States > Utah > Wasatch Range > Park City
Price Range: $464 - $3,100 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Deer Valley 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
The St. Regis Deer Valley Hotel Park City
The St. Regis Deer Valley Park City, Utah
Hotel Style:
#3 Business Hotel in Park City
#7 Spa Hotel in Park City
#7 Luxury Hotel in Park City
#7 Romantic Hotel in Park City
#7 Ski-In / Ski-Out Hotel in Park City
#13 Family Hotel in Park City
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Deer Valley staff and other travellers.
5 questions
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Questions? Get answers from The St. Regis Deer Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here go to stein Erickson Lodge if you want to spend money”
 of 5 bubbles kamerkel, 6 Feb 2017 | Read review
“All rooms have great views of the mountains, valleys, ski runs, Park City, etc.”
 of 5 bubbles kickback777, 4 Feb 2017 | Read review
“Slope side views are spectacular, though valley views are beautiful as well. Probably not a bad view in the place.”
  • View from 7th floor; slope side
 of 5 bubbles MadameJade, 17 Jan 2017 | Read review
“Slope slide rooms are great to check out the action on the mountains.”
 of 5 bubbles L4711YBstephens, 9 Jan 2017 | Read review
“4th Floor Luxury Suite has a spectacular view!”
 of 5 bubbles MiriamV21, 16 Nov 2016 | Read review
5 of 5