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All reviewsfront deskgluten free bagelsfitness center and poolheated pooltraveling throughoffice areawould stay here againfree breakfastsouth endroom was cleandoing businessroad noisean older hotelstayed one nightnice breakfastbreakfast barmaintenance staff
You call this a hotel?!
Your bed sheets were more
wrinkly than I am!
Next time prepare the rooms in a way that help the guest feel welcome. I felt like it wasn't prepared well. I'm sorry but it's the truth!More
Thank Daniel S
Response from Chad S, General Manager at Fairfield Inn ProvoResponded 1 week ago
Thank you for choosing to stay at the Fairfield Inn Provo and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a...More
Stayed for 3 nights while attending a competition. Great hot breakfast with waffles, eggs, bacon/sausage, juice, coffee, cereal, bagels, fruit etc. Wifi was good even in evening hours. Only issue is limited parking. Parking lot is very small and narrow around part of building. We...More
Thank Kevin R
Response from Chad S, General Manager at Fairfield Inn ProvoResponded 16 March 2018
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Fairfield Inn Provo.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the...More
I have stayed at the Fairfield several nights and the rooms are excellent for sleeping or doing business if a traveler. Very spacious and clean.
The breakfast has a good selection of hot and cold items. Breakfast area is somewhat crowded, but could be better...More
Response from Chad S, General Manager at Fairfield Inn ProvoResponded 12 March 2018
Thank you for choosing the Fairfield Inn Provo for your recent travels to Provo.
Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional...More
When I checked in I was greeted with big smiles and a "Hello" from both ladies working the front desk. Their customer service was top notch. I then went to my room and found a note from the manager on the desk welcoming me back...More
Thank Pat R
Response from Chad S, Manager at Fairfield Inn ProvoResponded 15 February 2018
Thank you for your feedback. I will share this with my staff to help ensure that every Guest that stays with us has an exceptional time. If your travels ever bring you back to Provo, we hope you choose to stay with us again.
We stayed here on our way to Las Vegas for Christmas. Excellent location right across from a mall and several restaurants. The room was very comfortable, quiet, and clean. We did note that the hotel is getting somewhat aged and could use some updates, but...More
Response from Chad S, General Manager at Fairfield Inn ProvoResponded 12 January 2018
Thank you for the feedback. I will share this with my staff to ensure that every Guest has an exceptional experience.
If your travels ever bring you back to Provo I hope that you choose to stay here again.
Have a Wonderful Day!!
Our free deluxe hot breakfast includes scrambled eggs & sausages, bacon, waffles, bagels, pastries, muffins, hot cereal, cold cereal, hot chocolate, 4 varieties of juices, fresh fruits, yogurt and boiled eggs.