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Fairfield Inn Provo

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Fairfield Inn Provo
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169 Reviews from our TripAdvisor Community

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Showing 167: English reviews
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Los Angeles, California
Reviewed 1 week ago

Stayed here for work and was expecting a so-so kind of place. But, Chad (the Manager) and his staff made my stay very comfortable from the get go. The staff was very attentive. Rooms were very clean and seemed recently updated. Breakfast was not just "continental', but included choice of eggs and even gluten free bagels. Well-located right across from...

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Helpful?
Thank NancyHu2017
Chad S, Manager at Fairfield Inn Provo, responded to this review

Thank you for sharing your feedback with us. I'm glad that you enjoyed our breakfast. We have taken great lengths to give a variety of breakfast to fit everyone's needs. Your comment makes me happy that you enjoyed it. Thank you. I will share this feedback with my staff to ensure that every guest that stays with us has an...

Reviewed 3 weeks ago

We love Marriott and have always had good experiences. I checked in with Mobile check in and the keys were ready when we got there. The only complaint I have is the temperature of the pool. It says heated pool but it was very cold and my children did okay but it should have been warmer. The breakfast is great...

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Helpful?
Thank Jonathan L
Chad S, Manager at Fairfield Inn Provo, responded to this review

I'm glad that you enjoyed your trip at the Fairfield Inn Provo. I will share this with my staff to ensure that every Guest that stays with us has an exceptional time. I will also look into the pool. You are correct it should be set to 82 degrees. My apologies if it seemed cold. If your travels ever bring...

Reviewed 12 February 2017

We were so pleased with this hotel!! It was VERY clean and the staff was so friendly and accommodating!! I loved the location: close to the freeway, shopping, restaurants!! We will definitely return!!!

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Helpful?
Thank Jennie S
Chad S, Manager at Fairfield Inn Provo, responded to this review

I'm glad to hear that you enjoyed your stay. There is a lot to do in the hotel and around us. If your travels ever bring you back this way again we hope you choose to stay with us again. Have a Wonderful Day

Calgary, Canada
Reviewed 4 February 2017

Well priced clean and comfortable room. Very nice breakfast. Friendly helpful staff. Well located if you are traveling through and getting back to the highway. There are restaurants close by and shopping if you want to stock up for the road or have a meal. The Sizzler nearby is a real find.

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Helpful?
Thank Cheryl S
Chad S, Manager at Fairfield Inn Provo, responded to this review

Thank you for the feedback. I'm glad you had a great time and that the amenities by us were accommodating and if you are ever back this way again we hope you choose to stay with us again.

London, United Kingdom
Reviewed 2 January 2017

As walk ins we always try to stick to Marriott hotels this one exceeded our expectations due to the front desk manager --he not only gave us a good rate but was so helpful to all our requirements ie quiet room ,away from elevators & ice machines & where was a really good place to eat within walking distance

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Helpful?
Thank lesleya887
Chad S, Manager at Fairfield Inn Provo, responded to this review

Thank you for the kind feedback. I'm glad you choose to stay with us at Fairfield Inn by Marriott Provo. If your travels ever bring you back this way again. I hope you decide to stay with us again. Have a Wonderful Day

Regina, Canada
Reviewed 1 January 2017

A basic Fairfield that has some new carpeting and paint and had clean rooms. The desk guy was personable and helpful. The price was good but the only issue i have with the hotel room is that it has a wall heater/air conditioner with a thermostat. I seem to always have those units to hot or cold or noisy.

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Helpful?
Thank LeelowRegina_Canada
Chad S, Manager at Fairfield Inn Provo, responded to this review

Thank you for your feedback. I will be sharing this with my staff to ensure that every guest has an exceptional experience. I apologize about the room with Thermostat. I will take a look into it and make sure that it is properly working. If your travels ever bring you back this way again. We hope you choose Fairfield Inn...

Reviewed 5 November 2016

Jessica was extremely efficient at check in and I like how their Marriott Rewards members recognized. The photos make give the impression that is has a big lobby and that it has been updated. Upon first impression I knew it was an older hotel and then could smell the "old"ness. Service was above expectation and this is what is the...

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Helpful?
Thank janessa c
Alex H, Manager at Fairfield Inn Provo, responded to this review

Thank you so much for taking the time to review our hotel. We are glad to hear that your experience at our hotel was above expectation, and that our service was exceptional. We really hope to see you again! Hope you have an amazing day! Alex Hammond Assistant General Manager

Reviewed 29 October 2016

Traveled for business, and this was where we were booked. Not the worse hotel I've been in but also not the best. Pros-Clean rooms, although there were some "mold" spots in the ceiling over the shower. Not enough to bother me, but I'm not an overly clean freak. Rest of the room was extremely well taken care of. Standard amenities,hair...

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Helpful?
Thank Aubrey A
Chad S, Manager at Fairfield Inn Provo, responded to this review

Thank you for sharing your experience at the Fairfield Inn Provo. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Marriott Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver...

Murrieta, California
Reviewed 19 October 2016

I kind of stumbled into this place when heading to California. The desk person was very helpful, asked if I had a rewards card, I forgot that I did, she upgraded my room. Free breakfast was pretty good, the only negative was my room on 3rd floor in front of building had some road noise. Other than that the rooms...

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Helpful?
Thank 36barryl
Chad S, Manager at Fairfield Inn Provo, responded to this review

Thank you for comments. We pride ourselves on giving great customer service. I'm glad you enjoyed the steak house across the street. It is very good. I apologize about the room. I see that you were close by our Main road in Provo. University Avenue. It can get really busy on that road especially in the morning time. Next time...

Reviewed 17 October 2016

The hotel was clean, staff was friendly and efficient. My room felt humid and smelled musty, probably because i was right above the pool. Not enough to be a problem, but it didn't improve the experience. I really liked the breakfast, and it was in a convenient location. I felt the price was fair for the hotel.

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Helpful?
Thank William G
Chad S, Manager at Fairfield Inn Provo, responded to this review

Thank you for taking the time to complete a survey on TripAdvisor. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your issue with the room seeming musty. That is something we are currently working on with our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Located off I-15 for easy access, we are ideal for weddings and family reunions, business groups & athletic teams. Only 5 minutes away from Brigham Young University and Utah Valley University. Seven Peaks year round ice arena and summer water park are only 2 miles away. Want some outdoor fun? Sundance Resort is just a 13 mile drive up Provo Canyon. You'll also enjoy seeing Bridal Veil Falls and the Provo River. Who wants to shop? We're across the street from Provo Towne Centre Mall. We are only 5 miles away from most area athletic events and conferences. Complimentary WiFi high-speed Internet throughout the hotel. Always fresh and clean rooms, exceptionally comfortable beds. We offer daily a complimentary deluxe hot breakfast that includes: freshly brewed coffee, hot waffles, cereals, fresh fruit, and much more. At the Fairfield Inn in Provo, you're our #1 priority. We promise you'll be satisfied or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.™ ... more   less 

Additional Information about Fairfield Inn Provo

Address: 1515 S University Ave, Provo, UT 84601-5962
Region: United States > Utah > Wasatch Range > Provo
Price Range: $118 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Provo 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Fairfield Provo
Provo Fairfield Inn
Fairfield Inn Provo Utah
Hotel Style:
#4 Family Hotel in Provo
#6 Business Hotel in Provo
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Provo staff and other travellers.
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Questions? Get answers from Fairfield Inn Provo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at east end are quieter staff was very good about helping us locate a quite room”
 of 5 bubbles 772CherylS, 4 Feb 2017 | Read review
“Free Cookies”
 of 5 bubbles 186janessac, 5 Nov 2016 | Read review
“Rooms on the south side have less traffic noise. Also just be prepared for extremely firm beds.”
 of 5 bubbles aubreya660, 29 Oct 2016 | Read review
“Do not be afraid to let the staff or Marriott online know what your preferences are, as they will accommodate when they can.”
 of 5 bubbles 227eddieh, 20 Apr 2016 | Read review
“Given the noise from other rooms, I would recommend asking for the top floor.”
 of 5 bubbles JD419, 5 Apr 2016 | Read review
5 of 5