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SpringHill Suites Provo

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#7 of 20 Hotels in Provo
Certificate of Excellence
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SpringHill Suites Provo
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173 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Reviewed 13 March 2016 via mobile

The hotel is clean, with bright lighting and decor. Rooms and bathrooms are clean. Bed is comfortable but pillows are a bit soft. Shower pressure is adequate. Unfortunately they did not adequately stock towels when replacing those left on the floor. The free breakfast is not very good. Minimal selection and bagels were old and hard. Luckily there is a...

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1Thank Joanne L
Tooele, Utah
Reviewed 2 March 2016

We needed a room close to the Provo Temple. We had a tour scheduled for 7:30 in the morning and didn't want to travel from home that early. Traveled with a friend and shared a room. Room was quiet and clean. We were able to get breakfast before we headed out. There was plenty of food and it was delicious....

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Thank 801bdw
Farmington, New Mexico
Reviewed 15 February 2016

The other recent reviews that were a poor rating were spot on, I thought they were just being negative, but I should listened. As seen previously management will likely mitigate this review as well as they did others, I would hope they put more of their time and energy into addressing the actual issues in their hotel. The carpet in...

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Thank David H
Jenica S, Manager at SpringHill Suites Provo, responded to this review

Thank you David for your feedback. On the contrary, we take every review very seriously, and upon reading any negative comments, we call in the appropriate staff members to go over each issue. Every single time. We're very sorry that you had a negative experience and look for ways to improve in every way we can. Each of the room...

Idaho Falls, Idaho
Reviewed 13 February 2016

We stayed at this hotel years ago when it was new. We were disappointed to see how much it has deteriorate in such a short time. The couch in our room had stains, the elevator was dirty, the bathtub drained slowly, and the drapes in the eating area needed to be clean. Aside from this, the bed was very comfortable,...

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Thank AJC_travlers
Jenica S, Manager at SpringHill Suites Provo, responded to this review

Dear Guest, Thank you for your honest feedback. We're glad that you chose to stay with us a second time after staying here when we first opened. I'm so sorry that your expectations for our property have deteriorated throughout the years, and I hope we can do all that we can to accommodate the issues you experienced during your stay....

Portland, Oregon
Reviewed 12 February 2016

I rarely write reviews about anything really. But I needed to write about this hotel. I usually stay at the Courtyard that is next to this place. I figured I try this place once. I checked in late night on Monday after a horrible day of travelling came in and was in a bad mood and I let the front...

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Thank shelly883
Preston, Idaho
Reviewed 4 February 2016

Best nights sleep, depending on where you book from the amenities of what is free change. I was here for 7 hours and came to sleep and needed to be able to just pass out and the beds and bedding helped me do that. There is wifi everywhere and it is all free, all rooms , in the meeting rooms....

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Thank dianne b
Reviewed 1 February 2016

It is not so easy to review this hotel, because on the one hand the building is quite large, fitted with a nice swimming pool, and rooms are sizeable. On the other hand though, I had the impression of a place which has been forgotten by the company. The carpet in the main hall needs to be replaced, the furniture...

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Helpful?
Thank Girolamo Ferdin... D
Jenica S, Manager at SpringHill Suites Provo, responded to this review

Dear Guest, Thank you for reviewing our hotel and giving your honest feedback. We're glad you enjoyed the spacious size of the hotel and rooms, as well as our swimming pool. With thousands of transient guests visiting us each month, the carpets can start to look visually worn. We do maintain a scheduled deep carpet cleaning on a regular basis...

Illinois
Reviewed 21 January 2016

We spent 2 nights in this hotel recently. It is well located in Provo. The room was clean and spacious. The bathroom is a little odd, with a water closet and sink in one enclosed area and a shower and sink in another. There was a fridge and microwave in the room as well as a large couch and desk...

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Thank gingertoo
Jenica S, Manager at SpringHill Suites Provo, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We're glad you enjoyed the amenities of the room, and am glad to hear you took advantage of our complimentary hot breakfast. The layout of our suites are unique in the sense that both bathrooms can be utilized at the same time, especially when larger families or groups...

Reviewed 10 January 2016 via mobile

I stayed here to have a mini retreat with my sisters who live here locally. The location was convenient and the facility nice, but what struck out to me the most was Alex Crowley's pleasant smile and greeting to every guest at breakfast. He was genuine and asked everyone how their stay was. Keep hiring individuals like Alex and you...

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Thank Janae W
Springfield, Virginia
Reviewed 7 January 2016 via mobile

The hotel and its more amenity-laden Marriott sister sit side by side in Provo, just down the hill from Brigham Young University's main campus. The hotel is very clean, has a quite nice breakfast buffet and if theres something you need that is unavailable there, go next door. Neither of the two computers in the lobby worked - so I...

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Helpful?
Thank MK E
Jenica S, Manager at SpringHill Suites Provo, responded to this review

Dear Guest, Thank you for your review and honest feedback from your most recent stay with us here at the Provo SpringHill Suites. We're glad that you enjoyed our clean rooms and wonderful complimentary breakfast. We apologize for our lobby computers not working well as you tried to print out your boarding passes. We have looked into the issue and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Provo SpringHill Suites is within walking distance of Brigham Young University and is an ideal location for Stadium of Fire, BYU Education Week, Women's Conference, and the Missionary Training Center. Access companies like Novell, Adobe, AtTask, and Cirque Lodge with our complimentary local shuttle service. Nestled next to the breathtaking Wasatch Mountains, this Provo hotel offers easy access to dining, shopping, and recreational activities such as skiing, hiking, and the best fly-fishing around. Families and sport teams will love our spacious and well appointed rooms with two queens or one king bed and all rooms provide a pull out couch for even more space. Take advantage of our complimentary breakfast and free high speed Internet. At the SpringHill Suites by Marriott®, you'll have the space you need to get things done or unwind and just be comfortable. Our stylish and smartly designed suites are 25% larger than a comparably priced hotel room, giving you room to succeed. ... more   less 

Additional Information about SpringHill Suites Provo

Address: 1580 N Freedom Blvd, Provo, UT 84604-2573 (Formerly Provo SpringHill Suites by Marriott)
Region: United States > Utah > Wasatch Range > Provo
Price Range: $159 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Provo 3*
Number of rooms: 82
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Also Known As:
Provo Springhill Suites By Marriott Hotel Provo
SpringHill Suites Provo Utah
Hotel Style:
#3 Family Hotel in Provo
#4 Business Hotel in Provo
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Provo staff and other travellers.
3 questions
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Salt Lake City, Utah
Ashton
over a year ago
Ashton
over a year ago

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Questions? Get answers from SpringHill Suites Provo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upper floors are much quieter, ask for a room away from the elevators”
 of 5 bubbles Q6863IEwaynec, 19 Feb 2017 | Read review
“Choose upper rooms on the north side of the hotel.”
 of 5 bubbles MicheleY367, 18 Mar 2016 | Read review
“I ALWAYS request a high floor to avoid the possibility of people above me.”
 of 5 bubbles 801bdw, 2 Mar 2016 | Read review
“Go with the top floor. Less pitter patter of people running around.”
 of 5 bubbles Tango_Celery, 17 Sep 2015 | Read review
“Call for the best rate!”
 of 5 bubbles KaneMM, 25 Jul 2015 | Read review
5 of 5