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Extended Stay America - Salt Lake City - Sandy

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10715 S Auto Mall Dr, Sandy, UT 84070-4181
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Traveller (65)
Room & Suite (44)
Pool & Beach (7)

About

#9 of 10 hotels in Sandy
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Vending machine
BBQ facilities
Non-smoking hotel
Self-serve laundry
Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
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234Reviews2Q+A43Room tips
Traveller rating
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Popular mentions
Terri L wrote a review Mar. 2021
1 contribution
I enjoyed the room it was nice to have a mini kitchen available if I needed it and I did. My problem was with the gentleman at the front desk (short overweight man) he was very rude and annoying. He came at me in a unprofessional manner that upset me very much. I understand that guest not staying at the hotel need to check in at the front desk and I dont have a problem with that If I was told when I checked in. He came at me like I had a lot of traffic, I had one guest. I had left and when I came back my guest was with me I seen no one at the front desk so we went to my room to drop off my food b4 the door shut he was knocking at my door and yelling at me. I tried to explain to him I was going to go back up there but I wanted to drop my food off he told me he was going to kick me out after I just paid for my room. He was very unprofessional. That nite when I came back to my room my guest tried to check in with the front desk and they kept saying it's not a Problem wouldn't look at their ID and said don't worry about it. The room was very clean and Other then your rude front desk man my weekend was nice and quiet and enjoyable. .
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Date of stay: March 2021Trip type: Travelled solo
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Response from ESA GM, General Manager at Extended Stay America - Salt Lake City - Sandy
Responded Mar. 9, 2021
Terri, thank you for evaluating your visit to our hotel. We are glad you had a comfortable stay in your clean suite and that you liked the addition of a kitchenette. However, we apologize for the behavior of one of our front office associates. We will utilize your comments to enhance our service levels. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
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Melissa 1969 wrote a review Feb. 2021
2 contributions
Hotel's Favourite
I have stayed here several times, and being a manager myself, I totally thrive, and not to mention judge the level of customer service, and the willingness to ensure that every renters needs are met regardless. This exemplary group of staff at the Sandy/South Jordan location are the absolute role models of how a dedicated employee should present themselves daily. To name a few,that have obviously impressed me enough to remember thier names..Patty,Cody,Kim, Kristi, Melissa and I can't recall the overnight ladies name that has been there for a while. Each and every one of you for a remarkable job and to the E.S.corporation..'YOU ARE MORE THAN BLESSED TO HAVE THESE INDIVIDUALS REPRESENTING YOUR BRAND"
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Date of stay: February 2021Trip type: Travelled on business
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Response from ESA GM, General Manager at Extended Stay America - Salt Lake City - Sandy
Responded Feb. 14, 2021
We want to extend our sincere gratitude for taking the time to review Extended Stay America. We were happy to read about your fantastic stay and the excellent service you received. We are fortunate to have a team that understands the true meaning of hospitality and simply wants you to have the best stay possible. We will be sure to share your kind compliments with our team. Your feedback is appreciated, and we hope you will visit us again. Sincerely, Hotel Management
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rjetkm99 wrote a review Feb. 2021
St. George, Utah1 contribution
Comforter was dirty had food or something all over it There were no cups no coffee pot And people smoking weed in the hall way, it was a thick cloud to walk through coming and going from our room. Very unhappy people being loud and obnoxious at night.
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Review collected in partnership with this hotel
Date of stay: January 2021Trip type: Travelled on business
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Response from ESA GM, General Manager at Extended Stay America - Salt Lake City - Sandy
Responded Feb. 2, 2021
Thank you for choosing to stay with us while you were here on business. We are sorry for the cleanliness issues you encountered. Your feedback has been shared with our housekeeping team to ensure we are consistent with our service delivery. We are also a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Moreover, we wish we had the opportunity to resolve the noise problems while you were here. We hope you will consider giving us a second chance to provide you the hospitality you deserve. Sincerely, Hotel Management
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David D wrote a review Jan. 2021
Tomah, Wisconsin1 contribution
I chose Extended Stay because of the kitchen. I was initially surprised that there were no kitchen utensils, then was relieved when they informed me that they were available upon request. I requested them and they arrived! This is what makes Extended Stay pay! My room was reasonably clean. The BR drain needed to be opened, but a maintenance man came within the first few hours of my stay. I did find the lack of outlets a little inconvenient, but I found a way around it. Overall, the staff was easy to work with and responsive. I'll use this hotel again.
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Review collected in partnership with this hotel
Date of stay: January 2021Trip type: Travelled on business
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Response from ESA GM, General Manager at Extended Stay America - Salt Lake City - Sandy
Responded Jan. 27, 2021
David, we recognize your time is valuable and appreciate your feedback for Extended Stay America. It was a pleasure to know you were impressed with the attentive service provided by our team and that you had an overall comfortable stay. On behalf of everyone, we invite you to revisit us. Sincerely, Hotel Management
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David D wrote a review Jan. 2021
Racine, Wisconsin56 contributions48 helpful votes
I stayed at ESA in Sandy, UT in late December. It was my first ESA visit and I was sufficiently impressed that I plan on staying there again near the end of this month. My room and bathroom were clean. The kitchenette was functional. I appreciated having a full sized refrigerator, versus the usual tiny hotel fridge. Had I known more about ESA I would have booked my reservation via their web page to save a few bucks rather than going through Priceline. Note to others: bring your own cooking utensils, plates, spoons, detergent, etc. Also there was no daily room cleaning service, which was a plus for me with a two night stay... no need to hang an "occupied" sign on the door. I believe you can ask housekeeping to come if you want that service. (Please correct me if I am wrong.) A happy acknowledgement to Kristie and the rest of the ESA team for making my stay delightful!
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Date of stay: December 2020
Value
Location
Service
2 Helpful votes
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Salt Lake City - Sandy
Responded Jan. 5, 2021
David, it was our pleasure to accommodate you at Extended Stay America. We are glad to know you liked our spotless suite as well as our fully-equipped kitchenette facility. We will also share your compliments with our team, especially Kristie. Kindly know, keeping the well-being and safety of our guests in mind, we have modified our housekeeping processes at this time to provide you with choices for when and how we clean your room. Thank you for sharing your feedback with future travelers, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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PRICE RANGE
US$61 - US$97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america sandy, extended stay sandy
LOCATION
United StatesUtahWasatch RangeSandy
NUMBER OF ROOMS
122
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Frequently Asked Questions about Extended Stay America - Salt Lake City - Sandy
Which popular attractions are close to Extended Stay America - Salt Lake City - Sandy?
Nearby attractions include The Shops at South Town (0.5 km), Scheels (1.1 km), and All Star Bowling & Entertainment (0.6 km).
What are some of the property amenities at Extended Stay America - Salt Lake City - Sandy?
Some of the more popular amenities offered include free wifi, free breakfast, and self serve laundry.
Which room amenities are available at Extended Stay America - Salt Lake City - Sandy?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Extended Stay America - Salt Lake City - Sandy?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Extended Stay America - Salt Lake City - Sandy?
Yes, parking is available to guests.
What are some restaurants close to Extended Stay America - Salt Lake City - Sandy?
Conveniently located restaurants include Texas Roadhouse, R&R BBQ, and Simply Thai.
Is Extended Stay America - Salt Lake City - Sandy accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.