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Country Inn & Suites By Carlson, West Valley City

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Country Inn & Suites By Carlson, West Valley City
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199 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Reviewed 5 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Angie D
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, West Valley City, responded to this review

Reviewed 1 week ago via mobile

This was our first visit to this property. We are Carlson Club members and got this room on points. First, I must say that the front desk staff and breakfast room staff are friendly and attentive. There were two issues with our room: On the first night we came back to our room and it looked as if the housekeeper...

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Thank Annie P
United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank O4758BAkimr
Cleveland, United States
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Bryan Curtis W
Longmont, Colorado
Reviewed 3 weeks ago

I gave a good review in 2014, but wanted to update that this hotel had gone down in values and services. I reported to the manager Mary Fell , and she basically disregard my comments. . Stay away if you can.

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1Thank CrazyWendy
CarlsonRezidor, Online customer support at Country Inn & Suites By Carlson, West Valley City, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. I am sorry that you were dissatisfied with my decision on your problem. I did answer you on this issue and did not disregard you.

Bentonville, United States
Reviewed 9 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank ryanhM7217DB
Green River, Wyoming
Reviewed 6 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Glenn K
CarlsonRezidor, Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review

salt lake city, United States
Reviewed 1 December 2016

The hotel is centrally located around 10 different restaurants; easy access to the freeway. Most important factor is the staff goes above and beyond for the guest. Great breakfast with variety of food. I honestly did not felt I was staying at the hotel is so cozy felt like home. Pool was okay but Jacuzzi was really good. Great Management...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank chuckbryanm
Reviewed 26 November 2016

Was traveling to Hawaii and paid for parking at this establishment. Was promised that there would be a free shuttle to and from airport. Was asked to park in secure parking lot so vehicles could be watched. Had things stolen from vehicle. When arriving back at airport was told that the shuttle was not available. Had to pay for taxi...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Lane W
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, West Valley City, responded to this review

Thank you for taking the time to share your feedback. We apologize for your dissatisfaction. We take the time to listen to your constructive comments so we can continually improve our services. I have looked at this web site and it plainly states the hours of our shuttle. I am sorry that things were taken from the bed of you...

west valley city, United States
Reviewed 22 November 2016

very poor room dirty and well used the water in the shower kept going cold need lots of TLC. the grounds needs lots of work and the breakfast is not worth the walk from your room, the pool was cold and the hot tub did not work

Review collected in partnership with Country Inns & Suites By Carlson
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Thank T4250RIgarym
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, West Valley City, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. I am looking into each of these items personally today. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
You'll love every single piece of our Country. The Country. It's not just a place-it's a feeling that comes from being treated like family. As our guest, you don't just stay at our hotels, you live in them for a little while. We treat you like family, because you'll never truly feel at home if we don't. Our comfortable atmosphere makes it easy to stay productive when taking your office on the road. And when you stay at Country Inn & Suites By Carlson on vacation, we make sure your family feel like part of ours. So when you are in West Valley City, Utah you will always find a welcome as warm as our cookies. ... more   less 

Additional Information about Country Inn & Suites By Carlson, West Valley City

Address: 3422 Decker Lake Dr, West Valley City, UT 84119-3455
Region: United States > Utah > Wasatch Range > West Valley City
Price Range: $109 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, West Valley City 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Country Inn West Valley City
West Valley City Country Inn
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, West Valley City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away!”
 of 5 bubbles 326lanew, 26 Nov 2016 | Read review
“they all seam to be good”
 of 5 bubbles shaggymike, 30 May 2016 | Read review
“we were at the front of the hotel on the second floor. And it was still pretty quiet.”
 of 5 bubbles misspamella, 29 Feb 2016 | Read review
“Do not pay cash you will lose your deposit”
 of 5 bubbles marialG6544VF, 24 Nov 2015 | Read review
“level two or three would be safer than a ground floor room in my opinion”
 of 5 bubbles canoe42, 14 Oct 2015 | Read review
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