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This is a typical 2* hotel, a bit shabby but clean and functional, and free but minimal breakfast.
Check in was weird. I know that some hotels place a credit card hold for damage, but this one required me to swipe the card and sign...More
Response from Nerissa M, Guest Relations Manager at Econo LodgeResponded 1 week ago
I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. In regards to the front desk staff member I will address your concerns and make sure this behavior doesn't happen. Thank you...More
We stayed here because it was a good value, so we thought. Wrong. We didn't get to use the pool, so I can't comment on that. However, "breakfast" was awful, orange juice was like orange water and bagels were frozen. Not many food choices. Don't...More
Response from Tina M, Guest Relations Manager at Econo LodgeResponded April 9, 2018
Thank you for sharing your experience with us. I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. Reviews like...More
While on a New England vacation, we stopped here as a pet-friendly option for the night. After check-in, we drove around to the room. Upon walking up, the door was open. The room was the size of a closet, and the entire parking lot was...More
Response from Tina M, Guest Relations Manager at Econo LodgeResponded January 24, 2018
Thank you for completing our guest satisfaction survey and letting us know about your recent
experience at our hotel. This is certainly distressing to hear and we want you to know that we are addressing the issue
as guest service and satisfaction are...More
The staff was friendly and pleasant. The room, while showing its age was clean and comfortable. Towels were clean and soft. Water was hot and pressure was good. Would definitely recommend to a friend.More
Thank Wendy H
Response from econolodgevt402, Guest Relations Manager at Econo LodgeResponded October 9, 2017
Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best...More
It is expensive for what is offered. The breakfast that was offered was okay. Two cereals, yogurt, waffles, orange and apple juice and coffee and milk, little muffins and bagels and toast.
The room was in need of a serious remodel, sink in a Formica...More
Response from econolodgevt402, Guest Relations Manager at Econo LodgeResponded September 25, 2017
Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and...More