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This hotel was conveniently located within walking distance of Burlington’s most popular shops, bars, bakeries, and dining options. It’s located on Lake Champlain with the Adirondacks on the horizon. There is a breathtaking view. It was also a comfortable stay with pleasant staff, free wi-fi,...More
Great location and nice room. Front desk personnel was really bad, at least the one that helped us. The othe front desk clerk seemed very engaged and helpful. Our front desk clerk barely spoke (and when she did, it was unintelligible). She gave the impression...More
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Response from Pete E, General Manager at Hilton BurlingtonResponded 4 weeks ago
Good afternoon kmd956! Thank you for taking the time to provide feedback regarding your recent stay with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we...More
I do not recommend the Burlington Hilton to other customers. After driving all day to reach Burlington our room was not ready when we arrived at 6PM. We were informed at 6:30 PM our room still would not be ready for another 30 minutes. We...More
Thank Jennifer B
Response from Myla M, Front Office Manager at Hilton BurlingtonResponded April 21, 2018
Thank you for taking the time to review your recent stay with us at Hilton Burlington. We strive to make sure every room is cleaned to perfection in a timely manner, and I'm sorry we were unable to have your room ready for your...More
My bosses were visiting from Chicago, IL and requested to stay at a hotel in Burlington near the waterfront. We suggested the Hilton as it overlooks the lake and is usually nice. The day they arrived, there was a convention leaving and another coming. The...More
1 Thank Sandra D
Response from Myla M, Front Office Manager at Hilton BurlingtonResponded April 20, 2018
Thank you for taking the time to review your recent stay with us at The Hilton, Burlington. We strive to make sure every guest feels valued and cared for and I'm sorry we did not exceed your expectations. We take guest complaints very seriously...More
Close to downtown, about 3.5 blocks with lovely views of Champlain. Decor a little dated but clean and staff is fantastic. Easy 10 min walk to UVM, adjacent parking, and has a nice bar in the lobby with great outdoor patio.