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Spent two nights here during a recent vacation. Zach and Dana did a great job taking my reservation and answering my questions during two spotty cell phone calls. Thank you for your patience.
We stayed in a one bedroom king suite and it was nice...More
This hotel is centrally located in downtown burlington. Many of the rooms have good views of lake champlain. The rooms are HUGE! We stayed in a 2 queen room for 4 nights, and never felt like we needed more space. The rooms were recently renovated...More
Centrally located hotel. Comfortable and well appointed rooms, some of which have a gorgeous view of Lake Champlain. Complimentary coffee and newspapers (NY Times, WSJ, USA Today) in the lobby in the mornings. Easy parking that is inexpensive for a downtown hotel. Excellent restaurant.
The bad experience started with the check-in. No welcome, no smiles. While in our rooms we were not able to connect to the internet. Call the front desk to ask for assistance. The receptionist said that someone would come soon to take care of it....More
1 Thank Lulu G
Response from Christian K, General Manager at Courtyard Burlington HarborResponded 3 weeks ago
Dear Lulu G,
Thank you for taking the time to let us know about your stay. I was disappointed to hear about your check in experience. This is certainly not common place for us, and I apologize we did not give you the welcome you...More
We enjoyed our stay. We had a terrific view of the lake in a nice corner room, which was spacious. We didn't care for the adjoining room door as the wall is thin between rooms and had the potential to be loud/noisy (as we've experience...More