The Tyler Place Family Resort

The Tyler Place Family Resort

The Carriage House, the lake and the Inn.
Traveller (124)
Outdoor Pool
Pool & Beach (27)
Sunset from the Tyler Place Boat Dock
Room & Suite (20)

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About

5.0
#1 of 1 resort in Highgate Springs
4.8 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.5 of 5 bubbles
Value
9 age-staggered kids programs for Infants to Teens. A cozy cottage or family suite with separate parent's bedroom. Awesome, enthusiastic, counselors you'll want to take home with you. Exceptionally good, wholesome meals - three times a day - plus snacks. Evening meals without the kids - a chance to recharge your marriage. An amazing variety of land and water sports with no waiting lines. Lots of fresh air, green grass, blue water, bonfires and nights full of stars.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Tennis court
Babysitting
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Entertainment staff
Evening entertainment
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Spa
Concierge
Non-smoking hotel
Laundry service
Room features
Air conditioning
Fireplace
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Mid-range
210Reviews32Q+A52Room tips
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Detailed Reviews
Amy Calandrino wrote a review Aug 2021
Maitland, Florida74 contributions31 helpful votes
+1
5.0 of 5 bubbles
Close your eyes for a moment and picture yourself on gorgeous Lake Champlain sipping a glass of champagne with other adults while your children are paired with others their age throughout the morning and evenings. Then, imagine arriving to a dining room brimming with several wholesome and delectable entree options made from scratch and locally sourced whenever possible. After a full belly, top the night off with a competitive game of trivia with others? Why not!

You'll arrive back to your own accommodations with your kids to kiss them goodnights unless they are really little and your parents' helper has already bathed and tucked them in.

You'll awake the next morning ready to bike with your kids to drop them off for their morning activities then enjoy the amazing breakfast and lunch buffets and partake in numerous activities. From 1:30 to 5:30, you can choose to hang out at the pool, join in several family activities like fishing, hiking, and more, or perhaps you just want to nap back in your cabin.

The best part of this vacation is you can choose what activities to do and not do, but you have many options while your children are recieving the best possible care.

Personally, I traveled with my 4 and 20 month olds (yes 2 under 2) to Tyler Place. It was a dream come true and a tradition I want for us year after year. We had Barbara and Sarah helping us with our children while we had a week to finally catch our breath and enjoy each other as well as nature around us. We gained many friends and admittedly a few pounds from the great food.

Our children also made huge developmental leaps in that short week. Our 20 month old can now say his name as he made several new friends who called him by name and he got to try new things out like taking a hayride, petting a pony, and jumping on a trampoline.

Our 4 month old arrived with severe acid reflux and refusing the bottle to being nursed back to health by Barbara who has been there for 30 years! She's never been more smily and happy. Having someone with that level of experience to help us navigate what had been troubling us was so helpful.

In short, if you need an opportunity to reset and reconnect with your family while there's something for all of you to enjoy...this is the place for you! We will be back!
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Date of stay: August 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claire H wrote a review Jun 2022
Tyler, Texas10 contributions2 helpful votes
+1
5.0 of 5 bubbles
This was our family’s second summer at Tyler Place. We stay in the Inn in one of the smallest rooms they have but it fits our family of four just perfect. Bunkbeds for the kids age 5 and 7, and a king bed for the adults. Plus a small
Sitting area, bathroom and screened in porch.

Our boys love Tyler Place resort. They get their own bikes, and absolutely love the independence of being able to jump on their bikes and go to the trampolines, the mini golf course, and the playground. Us as parents, we are more than happy to give them that Freedom.

The kids go to “group” most of the day, and we have a few hours of family time in the afternoon. One of the best parts is putting the boys to bed at night, reading their schedule for the next day and seeing the excitement on their face. From pirate night to capture the flag to Carnival to campfire, they are always excited for the activities.

As adults, we participate in yoga, low ropes, tennis, aqua aerobics, pickle ball, bike riding, hiking, canoeing, archery, kayaking, gardening, and crafts. Just to name a few. You can choose to participate, or chose to lay in a hammock all morning, or sit in the lounge and read: it’s completely up to you.

I love getting to meet the other families who are there at Tyler Place. Roy is the host who seats people for dinner, and he does a great job of mixing groups together and gently encouraging you to sit with new friends and meet new people.

I simply cannot say enough great things about this place. The Tyler family has done an incredible job making a dream come true for family vacations.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dinakarzina wrote a review Jun 2021
Farmington, Connecticut98 contributions37 helpful votes
+1
5.0 of 5 bubbles
There is no place like Tyler Place. Our tenth year here and it was better than ever. The Tyler Family takes care of every little detail to make sure every day is the best day!

The friendliest, warmest, caring family run business. You would not notice much difference around COVID (other than the masks inside), but there is a lot of thought invested to make sure everybody is safe. Another amazing stay.
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Very social atmosphere, where you meet lots of fun people who become friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DG925 wrote a review Aug 2023
New York City, New York2 contributions
5.0 of 5 bubbles
We had a wonderful week with family including two grandchildren The children’s activities were really well organized and creative. However the main reason I am writing this review is the outstanding above and beyond service. We were ready to depart at the end of our week and discovered we had a flat tire! The maintenance staff filled the tire so we could drive to the maintenance area where they were able to fix the tire so we could drive home. They were just incredibly nice and helpful. Thank you!!
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rmbales wrote a review Sep 2021
Siesta Key, Florida12 contributions18 helpful votes
5.0 of 5 bubbles
2021 was our third year at the Tyler Place. My wife and I are joined by our two adult children and their families. Each year, I wonder if the our experience will be as magical as prior year's, and we have never been disappointed. We will return in 2022.

Others write that memories are made at the Tyler Place - and that is certainly true. But this year, my 4-year-old grandson said it best when he said to his mother, “ Mom, I love the Tyler Place. Came we stay here forever?”
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennie wrote a review Jul 2021
3 contributions1 helpful vote
5.0 of 5 bubbles
My family and I have gone to Tyler Place for 3 summers. The first year we weren’t sure what to expect - what would family camp be like, would we have enough time with our kids, would we have too little time without them :), would we like the social aspect of adult activities, etc.
I tell you, Tyler Place has struck the perfect balance between kid time, adult time and family time. And the perfect balance between high end luxury and good old for a month summer fun. You can really make it whatever you want it to be: 100% social, 100% family time or anywhere in between. My husband and I made friends for a lifetime. My kids beg to go back every year. Everyone in our family of 4 is happy and that is what makes this the best vacation ever!
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
momstheword2018 wrote a review Jun 2018
Pittsburgh, Pennsylvania1 contribution80 helpful votes
2.0 of 5 bubbles
So I know there are many positive reviews about this place on this site, but I think that is because there is a certain type that appreciates The Tyler Place Resort. Let me tell you the type, so you can determine if this place is for you and your family. (I wish someone had done this for us!)

If you are the type that really hates being with your kids, this is the place for you! TP engineers it so that you really see them for maybe 3-4 hours a day and if your kids are still taking naps, not even that long, You are not permitted to bring even older kids into the dining room as it detracts from the "adult" experience (more on that later). We had to wake our children up to get them to camp on time so that they could have breakfast, as that was the only option for the troublesome children!

If you are the type that loves to go on vacation to talk with stangers at breakfast, lunch and dinner about what you do for a living and how wonderful it is that you can afford to bring your family to this "beautiful" place, then this is the place for you! Since all meals are communal (remember, adults only!), you are forced to sit with all these people who love nothing more than to talk about themselves. One person actually said how great it was to be among the 1-2% who can come to the TP. Are you kidding me??? Lots of arrogant doctors who find a way to bring that up in conversation before you have had your first sip of weak, cold coffee in the morning.

Are you getting that warm and fuzzy family feeling yet? Wait...there's more!

If you are the type that longs to relive your fraternity pledge days of risky outdoor adventures by day and drunken vulgar behavior by night, this is the place for you! Most of the daytime activities are designed around the passions of the owner's son, with little regard for others who may prefer more cerebral activities. Not a lot of consideration is given to those who might have a physical injury or other restriction that might mean they can't participate. A canoe trip went awry when a "sudden" storm came up and those leading the trip did not seem to know how to handle it.

If you haven't had enough time away from your kids by 9:00 pm, you can pay a sitter to hang out with them some more so that you can attend one of the nighttime activities where the "adults' make even bigger fools of themselves.

But hey, you can always retreat to your cottage to relax, right? At these prices you would expect so, but not so much. As a previous reviewer put it, it's like hanging out in your cousin's waterlogged basement! You definitely do not want to spend much time there.

I only gave this place two stars because the natural scenery is lovely and the food is ok, although not much thought given to those with dietary concerns.

Maybe you read all of this and thought, this is EXACTLY what I am looking for. If so, good for you. I just wish we had known the real vibe going into it. Oh, and I forgot to mention that if you complain about things while onsite at TP, you apparently get a letter from the owner asking that you not return. No need...we weren't planning on coming back!
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Date of stay: June 2018
2.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pmltempest wrote a review Mar 2003
new jersey5 contributions103 helpful votes
1.0 of 5 bubbles
One of the worst family run operations I have ever seen. If you are looking to dump your children and go without a care, then this is the place for you. They promise a two room accomedation DO NOT BELIVE THEM!!! We walked in and my husband said where is the second room? It turned out to be a converted walk in closet with no I mean no ventilation what so ever, not a window no air conditioning, nothing. The bathroom was installed in a corner of the closet and the sink on the out side. My baby all of one year old was to sleep here? No way.....she screamed in fear all night so loud that the people above us banged on the floor to shut her up. We put her in the room with us and then she was ok to sleep. The regard for children is not high, as they are very lacking in the childcare department as well. My child was taken to eat with the so called babysitter. So we could eat by ourselves. Sounds very nice? She brings her back saying that she did not eat at all and the kicker was that we could not get her any thing to eat now as all was closed. WHAT!!! Then she stated that she gave her bannanas for dinner along with some pasta. My child hates both they never asked even if she were allergic to bannanas. Our dinner was nothing special either. It was a buffet with flies all over it as it is with in close proximity of the horse stables. Imagine the smell too. All of one night and we were gone. Don't waste your precious vacation time here. Go somewhere else like the Sagamore in Lake George NY Great Place!!! We went there after this horrific experince and had an absoultly wonderful time.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
h m wrote a review Oct 2013
Chicago, Illinois1 contribution47 helpful votes
1.0 of 5 bubbles
This place was 100% false advertising. It is not a place to go to if you have summer/day camp options available at home. The website and literature you receive states that this is an all inclusive family resort. It is not all inclusive nor a resort. I am going to try to stick to just the facts instead of all the other horrific things that occurred during our week stay.

Accommodations: They are small and dirty. When walking into the accommodation there was no way to get into the "main" part of the room without walking through a bedroom, which is a little strange. The bathroom was very small and very dirty. There was housekeeping each day but they did not clean the toilet nor shower throughout our entire week long stay. There is no air conditioning in the unit as a whole, only in one of the bedrooms however when the air was on, the heat was on to compensate for it. There are ceiling fans but it did not offer enough to cool off the rooms. We tried to open the windows however, there were no screens in the windows. This place is in the middle of the woods and some bugs are expected, however for the amount of money this place costs, the amount of bugs was unreal. As we pulled back the sheets on the first night there were spiders larger than the size of a half dollar in the bed as well as a few on the pillows. There were other sorts of bugs and large mosquitoes that were left as splatters on the wall as well as the ones we added to the wall splatter. The bathroom had at least 3 bugs in it each time we walked into it. Housekeeping did come each day while we were still sleeping as most of the resort was up and out of their accommodation by 8 a.m. or so and since we do not have children we had no reason to get up that early on "vacation." If you need anything in your accommodation, there is no way to ask for it. The last 2 days of our trip were very chilly and we then needed a blanket for our bed and there was no way to ask for it as there are no phones and our cell phones did not get reception. We had to make the long walk to the inn in the mud and dark. There are no security lights throughout the grounds as it is disturbing to other guests (we asked why). It is probably a very safe area but it is still scary to walk around the grounds in the woods, in the dark just for a blanket. We also needed towels one of the days and there was no way to get those either so we did walk to the inn in the morning when it was light out and the staff needed to put in a written request and wait for the housekeeping staff to pick up the message and bring the towels - the same situation as for the blanket. The towels only took about 40 minutes to receive and the blanket about 90 minutes. It was late at night for the blanket, but 90 minutes was unacceptable.

Meals: There are designated meal times and you cannot get a meal or snack outside of the meal time. We did miss breakfast almost every day because it ended earlier than we got up. We then asked if we can get some sort of meal or fruit out of the breakfast time and was told no. On the days we made it to breakfast the food was ok. They had a nice selection of juice but not a lot of selection for the actual meal. The water was unsoftened well water which is an acquired taste. They do not have an option for water if you do not like the well water. There is bottled water for purchase. Lunch had a small selection but was usually something a little more "normal". The food was quite cold for the buffet. There was a salad bar but it was not on ice and was out for over 2 hours. The hot food was placed on warmers but it was not even warm when it was "fresh". There was dessert offered with lunch which was very filling. Dinner was less to be desired. Each night the selection was very minimal and again cold. If there was nothing that was edible on your pallet, the cook may try to help however you had to seek out someone and see if they had anything available as well as wait for them to play a game of telephone. I do not eat Indian food and by the fourth day of our trip, I was very hungry and asked for another option. It took about 45 minutes, but they were able to come up with a pasta dish and it was hot. The timing between meals was kind of long. In between lunch and dinner was almost 6 hours. It is a long time to not have a snack or piece of fruit available. The beverage service was sub par. During lunch, iced tea and lemonade were available as well as bar drinks for purchase and water. After a few days, the ice tea and lemonade combinations were no longer sitting in my stomach so I asked for another option and there was not one for lunch. On the 3 day of our trip, I got physically ill from the meals and beverages and at that time one of the waiters was able to get me a juice with my lunch at a charge. Beverages at dinner were the same however it was a little more difficult to get a non alcoholic drink. I do not drink alcohol and trying to get a non alcoholic or non pop option at dinner time was hard because there were 2 waiters, one for the bar and one for the entire restaurant. The bar waiter was not able to get drinks that were not alcoholic or pop. If this is an all inclusive, snacks or food should be available at more times than scheduled. On the last day, they offer a menial breakfast and a "to go" box of cold cuts. The cold cuts are put out around 9 a.m. and left out for over 90 minutes. Then for lunch the same cold cuts are put out at 11:30 and left out until 1:30. The area in which you eat is very cramped and tight in order to fit the entire adult guest population. It is not air conditioned nor is there a fan. It is very warm both inside and outside.

Bar: The bar was open for a cocktail hour before dinner and after dinner. It was a nice place to hang out however, you cannot order a non alcoholic or non pop drink. Each beverage was for purchase at a normal bar price. There are no food options available late night. At the end of the week between 2 people, our extra fee bill for food and beverages (including juice and bottled water) was over $600 with no alcoholic beverages purchased. If this is an all inclusive, juice and other beverages should be included.

Activities: Each day is scheduled for you with athletic activities. If you are not athletic or pregnant, there is nothing to do but walk around the grounds that are very hilly and muddy. There are some "spa" activities for an extra charge. The cost is much higher than what I would pay at my hometown at Mario Tricocci. We did try for a massage however, I did not receive one only my husband. I have received many massages and knew what was expected of the waiting area and post massage behavior. The area was intermixed with the children activities and the atmosphere was very loud and stressful. There was no area for changing for the massage and there was no water offered before or after the massage. There was also no bathroom in the area. The area is very small and does not have enough space for the people that are waiting with you. It is very hard to relax while in the massage room as there are children beneath you and next to you and the waiting room right outside your door with people chatting. The staff is wonderful. They do try their best in the deplorable conditions. In the massage room, they try to play music. They are always trying to make the best of what is a horrendous situation. Some of the activities are off site, so a car is necessary for this trip. Any of these activities also have a cost associated with them. If you do not have a vehicle at your disposal, this is a not a trip for you.

In general, the amount of money you spend to go here is not worth it, nor will it ever be. Most day camps for an entire summer cost around $1,500 and you receive snacks and field trips and time away from your children, which is the primary goal of this resort. If you do not want to live on a schedule while on vacation, this is not the place to attend. This is the place to go for people who do not have the ability to send their children to day camp and need a break from their kids. It is not a place to go to for a relaxing vacation. And please keep in mind, it is not an all inclusive nor is it a resort by any means as the state that the accommodations and meal service is worse than what my home is on a bad day. There is no place to go and cool off from the heat nor is there a place to sit and relax. The staff is very kind but the actual place is not a place to go to unless you want to relive your summer camp days. When you check in your also receive a packet including ALL of your personal information as well as the personal information of every guest. It seemed to a little invasive and we did not give the resort permission to pass out our information to every single guest. There are many hidden costs throughout your week and they do not take credit card, cash and check only.
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Date of stay: June 2013
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Make sure the room has screens and air conditioning if going in the summer. Also be sure your...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caitlin P, Marketing Assistant at The Tyler Place Family Resort
Responded Nov 20, 2013
There are many reasons why so many families return to the Tyler Place summer after summer, and why we enjoy one of the highest repeat guest rates in the industry. Yet we’re always genuinely sorry when a guest does not enjoy their stay with us. As we’ve heard directly from this reviewer and are quite familiar with her situation, we realize it would be helpful to our potential guests for us to clarify some of the assertions made here. The reviewer spent a week at the Tyler Place last summer as, by her own account, a reluctant member of a family reunion. The reviewer was not the reunion organizer and was never directly in contact with our reservations team. We make a point of going into great detail about accommodations and what to expect during a stay, so it was unfortunate that there were any surprises. It’s interesting to note that the other members of this family reunion group provided very positive feedback about their stay and made reservations to return next summer. Accommodations at the Tyler Place range from rooms at the Inn to multi-family cottages on the lake. They vary tremendously in size and proximity to the Inn and activity areas, and our reservation team works diligently to match families with accommodations that are appropriate for the size of each family and ages of their children. The reviewer and her husband stayed with another couple in their reunion party, and apparently did not find this family-centric layout suitable. Countless other reviewers have mentioned how convenient and thorough our daily housekeeping service is. If any aspect of housekeeping or accommodation is unsatisfactory, we encourage our guests to let us know at the front desk and we’ll resolve it as quickly as possible. Our meals are frequently praised for their quality, variety and extensive use of locally sourced products and fresh produce. We always provide several dishes at each meal, with a number of entrees and sides to please our guests’ varied tastes. Meals are served buffet style, and our attentive dining room staff are close at hand to refresh dishes frequently and attend to diners’ needs. Before arrival and at any time during their stay, guests are encouraged to let us know about a food allergy or intolerance and our chef and kitchen manager will see to it that options are provided. For adult guests who are hungry before the 6:30pm dinnertime, cocktail hour begins at 5:30pm in the bar with a selection of appetizers prior to dinner. We serve three square meals a day to fit in with our guests’ (and their children’s) busy activity schedules. The entire Inn, including the bar and dining room areas, is air-conditioned. We do accept credit cards (in addition to cash and checks) and, in fact, this guest used a credit card at check-out to pay for their $15 beverage bill, after another family member paid for the group’s stay, including all Vermont hospitality and food taxes. In addition to the alcoholic options at the bar, we offer soda, juices, iced tea, lemonade, bottled sparkling water and virgin blended drinks, which are indeed an additional cost. It bears repeating that this guest only paid $15 for juices and non-alcoholic beverages throughout the entire week. Perhaps they mixed up the charge with another couple in their party, who had a higher bill at the bar. The Tyler Place is, as other reviewers have said, what you make of it, and our guests enjoy the flexibility of having so many options. You can spend the week participating in a myriad of athletic activities from sunup to sundown, or spend every day in a hammock by the lake with a good book, or take advantage of the pool, adults-only hot tub, lounge chairs, hammocks and Adirondack chairs around the property. Other low-key activities include cooking classes, wine tastings, knitting and crafting sessions, pottery workshops, champagne cruises, pontoon rides, nature walks, fishing, and more. The vast majority of these activities are included in the cost of your stay, with the exception of motorized water sports, private lessons, and spa treatments. After 80 years running a successful family-owned hospitality business, we know that you can’t please everyone. Most families find that the Tyler Place provides just the right amount of family time and ‘couple time,’ while their children are off exploring and growing and creating lifelong friendships – a priceless aspect of their vacation. They come in ready for a week of unplugged, stress-free vacation and leave rejuvenated and relaxed. This couple, who don’t yet have children of their own, may not have been able to appreciate that aspect of their visit to the Tyler Place; however, we have had many couples without children and single, young adults over the years who have still enjoyed our distinctive brand of hospitality. Sadly, this was not the case for this reviewer. We’ve gone into great detail on our website (and in our printed materials) about all that is comprised in the all-inclusive vacation rate and what to expect, but perhaps this just wasn’t the vacation for them.
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Liztravel123 wrote a review Oct 2016
1 contribution36 helpful votes
2.0 of 5 bubbles
We had a poor experience with their toddler camp/parents' helper program for my 23 month old. The whole program for this age group seems to be an afterthought. Keep in mind there is a required fee for a toddler to be in the "camp" plus an additional required hourly fee to the babysitter or "parents' helper," who assists the child throughout the day with one on one attention.

First off, we were matched with a college-aged parents' helper who did not have formal experience with kids, except with her own family. She had never worked with an almost 2 year old before. On top of that, she was not very friendly to us or to my child. She did not communicate to us very well what they did during the day and what my child ate. It was like pulling teeth to get information from her. I saw her on her phone several times instead of engaging with or looking after my child.

In addition to these issues, the children did not have many activities to keep them engaged and happy. I was provided a schedule of activities of what was to occur throughout the day, such as arts & crafts and music, and found out that many were not happening at all. After I learned this, I brought my concern to management. I was shocked by their hostile & defensive attitude in response, and it did not make me feel like a valued customer. If these activities were not happening, there should not be a separate charge for them!

If you are ok with a decent, so-so program for your toddler and just need a break from the kids, then this may work for you. But if you have higher standards for your child's care, then look elsewhere. There is something off with this place overall, and the management did not give me a warm family feeling. I could write more but I really came on tripadvisor to plan my vacation somewhere else!!
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Date of stay: August 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Colleen M, Public Relations Manager at The Tyler Place Family Resort
Responded Feb 27, 2017
While we take your comments seriously, we do want you to know that your one-on-one Parents’ Helper did receive all positive reviews from other guest families for the entire summer. We’d also like to take this opportunity to clarify some misunderstandings for our future guests because our Toddler program (one of 10 age-staggered programs) is one of the main reasons so many of our guest families return year after year. As our Children’s Director explained, all Parents’ Helpers are thoroughly vetted with considerable experience with children 2 and under. As far as pricing, none of the infant or toddler activities incur an extra charge; the daily rate for babies and toddlers covers their room, meals, and other services such as housekeeping. Most parents tell us they love the flexibility that a Parents’ Helper allows them, because the one-on-one individualized care makes it easier to stay on a regular napping and eating schedule. While occasionally weather-dependent activities have to be postponed or cancelled, the place is known for its extensive, all-weather facilities. Our toddler program is anything but an afterthought. On the contrary, our award-winning children's program with care for children as young as newborns has been the very cornerstone of the Tyler Place since its inception 85 years ago. Making family vacations happy is the chief goal of our 3-generation family, and while we know the Tyler Place cannot please everyone, we are really sorry we missed that goal for you.
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Sasha P wrote a tip Jul 2023
Seattle, Washington5 contributions8 helpful votes
4.0 of 5 bubbles
"Bring plenty of bottled water. The water in the cottages tastes like sulfur. Check out on Saturday is at 10 am sharp for flight planning."
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dinakarzina wrote a tip Jun 2021
Farmington, Connecticut98 contributions37 helpful votes
5.0 of 5 bubbles
"Very social atmosphere, where you meet lots of fun people who become friends"
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LEFlem wrote a tip Jun 2019
Birmingham, Alabama169 contributions136 helpful votes
5.0 of 5 bubbles
"If you can be flexible with your dates and specific with your budget, the reservations staff can probably find a good fit for your family."
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LEFlem wrote a tip Mar 2018
Birmingham, Alabama169 contributions136 helpful votes
5.0 of 5 bubbles
"Generally, the rates are more affordable further away from the Inn. It's still only about a 10 min walk, so don't be afraid of those units."
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Katharina W wrote a tip Nov 2017
Boston, Massachusetts25 contributions13 helpful votes
5.0 of 5 bubbles
"talk to the wonderful people to figure out the right place for you. they know."
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Not the right property for you?
There are more places to choose from in the Highgate Springs area.
ALSO KNOWN AS
tyler place family hotel highgate springs, hotel tyler place family
LOCATION
United StatesVermontHighgate Springs
NUMBER OF ROOMS
70
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The Tyler Place Family Resort - UPDATED 2024 Reviews & Photos

Frequently Asked Questions about Tyler Place Family Resort
Which popular attractions are close to Tyler Place Family Resort?
Nearby attractions include Missisquoi National Wildlife Refuge (5.5 km), Maple City Candy (6.5 km), and Carman Brook Farm (1.7 km).
What are some of the property amenities at Tyler Place Family Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Tyler Place Family Resort?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Tyler Place Family Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Tyler Place Family Resort?
Yes, free parking is available to guests.
What are some restaurants close to Tyler Place Family Resort?
Conveniently located restaurants include Cody's Cafe, Gilligan, and Shaggys Snackbar & Pizza.
Are there opportunities to exercise at Tyler Place Family Resort?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Tyler Place Family Resort have any great views?
Yes, guests often enjoy the lake view available here.
Is Tyler Place Family Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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