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Holiday Inn Express Hotel & Suites Burlington South

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Holiday Inn Express Hotel & Suites Burlington South
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436 Reviews from our TripAdvisor Community

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Candor, New York
Reviewed 3 weeks ago

We visited this property in April 2017. It is in a cluster of hotels with a Comfort Suites and Smart Suites. It was a great deal at $78/night. I believe this was due in part to ongoing restoration. The pool area was closed and quite a bit of the hotel was being revamped. This didn't bother us as we were...

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Helpful?
Thank davcmo
FeliciaCharland, Front Office Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear valued guest, I would like to apologize to you for the inconveniences you faced while you stayed here with the mattresses being old, find a bug on your bed, the HVAC being noisy and waking you several times, and the bathroom light fan being to loud. The hotel is under a mass renovation and these issues will be taken...

Canandaigua, NY
Reviewed 3 weeks ago

Advance booked (no refund) because they had fitness room. Showed up on April 1 and was told the room was down for renovation. Great to fix it up but why not state as much on advertising. Refused to give me my money back!

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Helpful?
Thank daunrath
FeliciaCharland, Front Office Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Thank you for sharing your recent experience with us, I would first like to apologize to you for the inconveniences you faced while you stayed here with the fitness area being under renovations. I do apologize about the confusion with booking a reservation through a 3rd party site, these reservations cannot be modified once booked with the 3rd party. If...

Dedham, Massachusetts
Reviewed 20 February 2017

Weird parking set up but once in nice comfy beds, decent breakfast, better than average pool, and great staff. 10 minutes easily from a lot of cool Burlington things to do/eat/etc. Very affordable given other local options.

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Helpful?
Thank CoachK2525
StacyGermond, Front Office Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Thank you for taking the time to tell us about your experience at Holiday Inn Express SOUTH BURLINGTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in...

Cressona, Pennsylvania
Reviewed 11 February 2017

The one positive note was that the staff was very polite but that's about it. There were signs stating they were "under construction" and we were definitely alright with their attempt at improvement. The issues were with the air conditioner/heating unit that sounded like an industrial generator starting up every 2 minutes in our room. The pool and hot tub...

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Helpful?
Thank awolfe18c
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Dear awolfe18c, Thank you for sharing the details of recent stay with us. I'm grateful to you for choosing our property for your trip. Although it is great to know that you had pleasant encounters with our cordial hotel staff members, I'm disappointed to learn about the challenges that you had to go through because of the current remodeling of...

Burlington, Vermont
Reviewed 24 January 2017 via mobile

Stayed here for a wedding! We live about 10miles away but didn't want to drink and drive.. The groom asked if we (the groomsmen) could get ready in our room and check in 3hrs early. I called and asked and it was no issue at all! Staff was so friendly and wished us a great time at our friends wedding!...

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Thank VTang01
Reviewed 15 January 2017

This used to be our favorite hotel but this visit was absolutely the worst experience we've had. Garbage piled up in every lobby bin stayed put our entire three day trip. Elevator floor covered in food debris. Indoor pool was like a polar plunge and the hot tub was colder! We went into the sauna to warm up and caught...

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Helpful?
Thank Moonridge28
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Hi Moonridge28, Thank you for opting to stay with our property and sharing your thoughts with us. Although I am glad that you find the service delivered by our in house staff as well as the room received pleasant, I regret that we fell short with the cleanliness of the property and that the pool temperature did not meet your...

Boston, Massachusetts
Reviewed 3 January 2017

I stayed in the Holiday Inn Express with my fiancé last weekend after a day exploring Burlington. First, the location is pretty good, its 15 minutes from downtown but close to the highway so I couldn't really complain about accessing anywhere. My biggest complaint about the hotel is that the walls are paper thin, I could hear the other guests...

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Helpful?
Thank Alexander G
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Hello Alexander G, It's nice to read your candid review about the Holiday Inn Express South Burlington, VT. I appreciate that you found our hotel's location to be favorable. I'm sorry to learn that your stay was not exceptional because of the audible sound coming through the thin walls. I agree that having privacy in your own space is important...

Somerville, Massachusetts
Reviewed 7 December 2016

Had a really nice stay here last weekend. My room was huge, king-sized bed and desk and full-size couch and I could have set up a ping-pong table in there with plenty of leftover space. It was sprawling, and appeared to have been recently renovated. It was also spotless. And had a bigger-than-normal TV which was nice. Full HD too....

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Helpful?
Thank Al P
StacyGermond, Front Office Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Thank you for your kind comments I will be sure and pass them along to our staff. We hope you will visit us again. Best regards, Mallory R.

Los Angeles, California
Reviewed 30 November 2016

Most importantly, for me, the Windows Open--not much but you can get fresh air--and the air is great up there in New England...Easy check in, easy reasonably fast internet, well-staffed---nice toothbrushes...Thank You HIE Burlington

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Helpful?
Thank Maxwell P
StacyGermond, Front Office Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards, Mallory R.

Clinton Township, Michigan
Reviewed 27 November 2016 via mobile

I had been to all of the 47 of the 48 contiguous states except for Vermont. My wife and I were at a family event in eastern Pennsylvania (Harrisburg area) and decided that since we were in the "neighborhood" it was time to extend our trip and head to Vermont and could check that off my list. It was pretty...

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Helpful?
Thank Joe P
StacyGermond, Front Office Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards, Mallory R.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
South Burlington hotel offers great location in beautiful Vermont. Enjoy a comfortable stay at our Holiday Inn Express Hotel of South Burlington. Our convenient Vermont hotel is located just minutes from Lake Champlain, bustling downtown Burlington, and the Burlington International Airport. When you're ready to travel, our South Burlington, VT hotel offers a free 24-hour shuttle service to the Burlington International Airport (BVT). In addition to being convenient to the Burlington airport, our hotel is also near many businesses such as GE Healthcare, University of Vermont, St. Michael's College, General Dynamics and Goodrich. Both business and leisure travelers love to stay at our 100% Non-Smoking hotel in South Burlington as it's located less than five miles away from many of Vermont's best attractions including the Shelburne Museum, Shelburne Farms, Vermont Teddy Bear Factory, and Church St. Market Place. Other popular area attractions include the University Mall, Cairns Arena, Ben and Jerry's Ice Cream Factory, Stowe, and Sugarbush Ski Resorts. During your visit to Vermont, enjoy amenities that include a heated indoor pool, hot tub, saunas, and fitness center, and try our complimentary 'Smart Start' breakfast bar featuring the exclusive Holiday Inn Express Cinnamon Rolls, eggs, and sausage or bacon daily. Book your Burlington vacation at this Holiday Inn Express. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Burlington South

Address: 1720 Shelburne Road, South Burlington, VT 05403
Region: United States > Vermont > South Burlington
Price Range: $125 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Burlington South 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Burlington South
Holiday Inn South Burlington
Holiday Inn Express South Burlington
Comfort Inn South Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Burlington South staff and other travellers.
3 questions
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albany, n.y.
11 months ago
Oneida, New York

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Questions? Get answers from Holiday Inn Express Hotel & Suites Burlington South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from front or you will listen to elevator dinging all night.”
daunrath, 6 Apr 2017 | Read review
“Make sure to avoid the second floor where pool and fitness rooms are.”
Moonridge28, 15 Jan 2017 | Read review
“My room seemed to have been recently renovated and was on a higher floor, so I didn't hear any road noise.”
  • Big room, nice couch
638alp, 7 Dec 2016 | Read review
“High floors!”
laf00, 8 Sep 2016 | Read review
“The breakfast is "OK" - the in room coffee is better than the breakfast bar coffee!”
401randyr, 23 Aug 2016 | Read review
5 of 5