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DoubleTree by Hilton Hotel Burlington

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DoubleTree by Hilton Hotel Burlington
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912 Reviews from our TripAdvisor Community

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Showing 891: English reviews
Lisbon, New York
Reviewed 11 November 2014

We have stayed at the Doubletree before and we were excited to stay here again. However, when we arrived around 4:15 our room wasn't ready. They gave us some vouchers for the restaurant next door, Trader Duke's and we went for a drink. When our room was ready we were given a room with two double beds, not the the...

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Helpful?
Thank lovestotravel061
Jen B, Front Office Manager at DoubleTree by Hilton Hotel Burlington, responded to this review

Thank you very much for taking the time to review your stay. I hope you enjoyed your time in Burlington! I am so sorry to hear about your experience, I would be the person to post points, please when you have a moment reach out to me so I can take care of you and resolve and issues that still...

Albany, United States
Reviewed 11 November 2014

The staff is excellent. They did everything in their power to make my stay comfortable. One evening I told the hostess at the restaurant that all I really wanted was an apple. She immediately went to the kitchen to get one for me. My room was clean, quiet and very pleasant. The in room heating and cooling system has a...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Rita N
Jen B, Front Office Manager at DoubleTree by Hilton Hotel Burlington, responded to this review

Thank you very much for taking the time to review your stay. I hope you enjoyed your time in Burlington! Thank you so much for all the wonderful feedback. We do have a way of bypassing the thermostat system and I hope next time you reach out to me and I can ensure that is taken care of for you....

Saint Charles, United States
Reviewed 10 November 2014

Probably the oddest hotel I have ever stayed in. The biggest problem is the basic design of the hotel, it has only 2 elevators, both of which are a long walk from the foyer. As a result if you happen to be in a room on the 2nd floor that is within 200 yards of the foyer, you have the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Peter J P
Jen B, Front Office Manager at DoubleTree by Hilton Hotel Burlington, responded to this review

Thank you very much for taking the time to review your stay. I hope you enjoyed your time in Burlington! I am sorry to hear about the long walks to your room, as we are an older property there are only certain things we can change and upgrade to maintain the structure of the building. We are trying to come...

Eden, VT, United States
Reviewed 5 November 2014

My wife and I came for dinner and entertainment associated with the Saint Andrew's Society of Vermont annual Tartan Ball. Everything worked out well. The dinner was fine, the kitchen cooperated well with producing the roast Haggis, there was a convenient room for the pipe band and dancers to change, the space for registration was well located.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Bruce S
Jen B, Front Office Manager at DoubleTree by Hilton Hotel Burlington, responded to this review

Thank you very much for taking the time to review your stay. I hope you enjoyed your time in Burlington! I am so happy to hear the wonderful feedback and will make sure to share it with the kitchen and our Banquet team! It's wonderful that everything worked out so well for you folks! We greatly appreciate your time and...

Vermont
Reviewed 4 November 2014

We have been coming here over the years for functions, and on our way to or from the airport. Yes, the rooms are small but they are clean and cozy. It is an old hotel and there is nothing that can be done about the room size - if you need more space there are suites available, we have been...

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Helpful?
Thank Grandmasfootsteps
Jen B, Front Office Manager at DoubleTree by Hilton Hotel Burlington, responded to this review

Thank you very much for taking the time to review your stay. I hope you enjoyed your time in Burlington! This has got to be the best review I have read in a long time, I thank you so much for all of your wonderful input. If there is anything I can do for you when you are here please...

Burlington, United States
Reviewed 30 October 2014

Looks like they took an old motel, slapped on a Doubletree sign and hoped for the best. Old carpeting smelled, cleaning carts were in the halls from morning til night, rooms were not worth the price we paid. Black mold growing in the shower water temperature controller. Only redeeming quality - the staff. They should definitely provide a rebate based...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Karen M
Jen B, Front Office Manager at DoubleTree by Hilton Hotel Burlington, responded to this review

I would first like to thank you for taking the time to fill out a survey regarding your recent stay with us. I hope you enjoyed your time in Burlington! I am so sorry to hear that you had such a negative stay with us and hope that you were able to bring this to our attention so that we...

Georgetown, United States
Reviewed 23 October 2014

The hotel was easy to get to from the airport. It was average at best. The hotel was older and the room was small. The bed was very comfortable. We did have issues with the room keys. Twice we were locked out not only our room but the entrance to get to our room. I ordered champaine and chocolate covered...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank James C
Jen B, Front Office Manager at DoubleTree by Hilton Hotel Burlington, responded to this review

I would first like to thank you for taking the time to fill out a survey regarding your recent stay with us. I hope you enjoyed your time in Burlington! I am so sorry we were not able to upgrade you to a suite on your stay, as when we have a suite avalibale we love to take care of...

Watertown, United States
Reviewed 21 October 2014

The staff was exceptional, very friendly and helpful, unfortunately the building needs a facelift. The rooms mirror a Comfort Inn, not a Doubletree. The plaque on the wall outside my door stated "Hilton Hhonors Room" which was not apparent inside the room. Shotty closet door, not level furniture and very old, ugly carpet adorned the room. The lobby and conference...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Timothy C
Jen B, Front Office Manager at DoubleTree by Hilton Hotel Burlington, responded to this review

Thank you very much for taking the time to review your stay. I hope you enjoyed your time in Burlington! I am sorry to hear about the expereince of the room, I would like to inform you that we are in the process of waiting for our renovation to start right after Thanksgiving, we look forward to the facelit and...

upstate ny
Reviewed 21 October 2014

I only stayed one night while on my to a vacation destination, but the rooms were clean and the beds were very comfortable. I used the park and fly option, and was picked up within minutes of calling for a ride to my car. I would recommend this hotel to family and friends.

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Thank ddd123
Jen B, Front Office Manager at DoubleTree by Hilton Hotel Burlington, responded to this review

Thank you very much for taking the time to review your stay. I hope you enjoyed your time in Burlington! I am glad to hear you were able to utilize our Park and Fly option as it does make it very convenient and cheaper than paying $12.00 a day at the airport, our shuttle does run 24 hours so making...

Massachusetts
Reviewed 20 October 2014

I really had hoped that this would be a better experience than our last DoubleTree stay, but honestly can't go higher than this. The property is tired and in desperate need of a total renovation. It's relatively clean and quiet, but the carpet is worn, the furnishings dated, the wall paper peeling from the walls. The pullout couch was mighty...

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Helpful?
1Thank bluebell98
Jen B, Front Office Manager at DoubleTree by Hilton Hotel Burlington, responded to this review

Thank you very much for taking the time to review your stay. I hope you enjoyed your time in Burlington! I am truly sorry to hear about the issues that you had while staying with us. I am hoping you will reach out to me (Sanel - Front Office Manager) at a convenient time for you so we can address...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy a warm welcome from the DoubleTree by Hilton Hotel Burlington, five minutes from Burlington International Airport and downtown Burlington. Our hotel's central location puts business guests close to industrial parks and corporations like Ben & Jerry's and IBM. The University of Vermont, Champlain and Saint Michael's Colleges are nearby. University Mall, sports venues, restaurants and Higher Ground Music Hall are within walking distance. Expect outstanding service from our friendly staff and a signature, warm chocolate chip cookie. Relax in the DoubleTree by Hilton Burlington hotel's grand oak lobby with fireplace and cozy seating. Spacious guest rooms and suites feature refrigerators, remote printing, complimentary WiFi access, and in-room recycling. Choose a suite for a private bedroom, extra space for families, a wet bar and sink, pull-out sofa bed and optional whirlpool tub. Hold business meetings and weddings at our hotel in Burlington, VT in elegant indoor and outdoor spaces accommodating up to 400 people. Stay connected at the complimentary 24-hour business center. The Adirondack-styled Trader Duke's Restaurant and Lounge serves traditional American cuisine and regional specialties. Savor a superb Sunday brunch seated near the field stone fireplace. Watch sports on flat-screen TVs and try local microbrews in Trader Duke's Lounge, also offering full menu dining. Take advantage of our indoor pool, whirlpool and seasonal sundeck. Exercise in the fitness center or relax in the gazebo and courtyard gardens. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Burlington

Address: 1117 Williston Road, I-89 & US 2, Exit 14E, South Burlington, VT 05403-5717
Region: United States > Vermont > South Burlington
Price Range: $147 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Burlington 3.5*
Number of rooms: 161
Reservation Options:
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Also Known As:
Doubletree South Burlington
Doubletree Hotel South Burlington
Hotel Style:
#1 Business Hotel in South Burlington
#3 Family Hotel in South Burlington
#4 Romantic Hotel in South Burlington
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Burlington staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floor in the back”
 of 5 bubbles 878salvadorg, 4 Jan 2017 | Read review
“Free apples in the fall”
 of 5 bubbles TAchiefadvisor, 22 Dec 2016 | Read review
“Ask for what you want and they will accomodate you!”
 of 5 bubbles mariagA4006QI, 21 Dec 2016 | Read review
“I prefer a second floor room.”
 of 5 bubbles JonJonMontreal, 25 Nov 2016 | Read review
“Some rooms are very far from the main entrance”
 of 5 bubbles Nana51, 10 Oct 2016 | Read review
5 of 5