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Smart Suites Burlington

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Smart Suites Burlington
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305 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Peru, VT
Reviewed 19 October 2014 via mobile

My family (2 adults, 2 teenage boys, one tween girl) stayed in this hotel for 4 nights while in town for a conference. We ended up in a room with one king bed due to a mix up, but they brought up a cot. Although it was tight in there, we ended up doing fine. The couch pulled out into...

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Helpful?
Thank KC2000Peru_VT
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear KC2000Peru_VT, We are so happy that you and your family had a nice experience with us and that we were able to accommodate your needs during your business trip to Vermont. We pride ourselves on our hotel amenities in each guest room and it is wonderful to hear that you were able to use the kitchenette so effectively. It...

Nashua, NH
Reviewed 16 October 2014

Before I go into my review, I want to say that it is kind of tough to find this hotel. The GPS knew where it was, but there seemed to be no sign on the road. I thought the GPS had the wrong place, because all I saw signs for were Comfort Suites. Basically turn in at the Comfort Suites...

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Helpful?
1Thank MarissaNH
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear MarrissaNH, Thanks you for such a wonderful review of our hotel! It really means a lot to us that you took the time to share your positive experience here on Trip Advisor. First of all, it was our pleasure to assist you and your family with the cab and we are very sorry about all the troubles you experienced...

Elmira, New York
Reviewed 14 October 2014

We picked this hotel because of the value for all they had to offer! We had a King Suite with a kitchen that had everything you could possibly need--too bad we weren't staying longer so we could use it all. Bedding was great. The bathroom had the separate sink area that I love. I would only suggest they go to...

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Helpful?
1Thank LeVon K
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear LeVon K, A perfect review never goes unnoticed! Thank you so much for choosing to stay here at Smart Suites and thank you for such a wonderful Trip Advisor review. I look forward to sharing your kind words with our staff. We really are like a big family here and I am glad you “felt the love”. Next time...

Concord, New Hampshire, United States
Reviewed 14 October 2014

We absolutely loved our stay at this hotel! Our 2 room suite was very spacious & very comfortable. Front desk staff accommodated all of my questions about the area, all being very knowledgeable. Helen was fantastic and wished us to stay with Smart Suites again soon, I really liked that! Helen multitasking breakfast & rooms at the same time with...

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Helpful?
1Thank Lambros Alexand... K
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear Henry C, Thank you so much for your kind words! As a leader here at Smart Suites, I can't tell you just how proud we are of our amazing staff. Our team members work very hard to ensure every stay is nothing short of perfect and we think they do a great job at it! The next time you...

Boston, Massachusetts
Reviewed 13 October 2014

My family of 5 had a confirmed reservation (with confirmation #) for Sat. night of UVM parents' weekend, and even called to confirm late arrival. We showed up that evening to discover the hotel had given away our CONFIRMED room. Hotel staff (Bridgett and James) first claimed we never had a reservation. Later, they claimed we had canceled it, and...

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3Thank healthlawyer
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear healthlawyer, I apologize for you recent experience here at Smart Suites. I understand your frustration and hope to clarify some of the misunderstandings described in your review above. You reservation was booked for two night beginning on 10/10/14. When you failed to arrive to check-in on the 10th your reservation was cancelled and the second night was forfeit. It...

Smith Mountain Lake, Virginia
Reviewed 28 September 2014

We were there for a wedding in Charlotte. King suite was generous in size. We were on the ground floor facing back parking lot so no "view" but we spent little time there so it didn't matter. Desk help and housekeeping very friendly and helpful. Had dinner at Lake View next door and was delicious. Accommodations were comfortable and quiet....

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4Thank smlcanvas
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear smlcanvas, It was great having you group as our guests! I am happy to hear you enjoyed your stay and found out hotel to be a good value. You are correct in saying that the Front Desk would be happy to provide whatever you need. Not just cooking utensils but extra amenities, pillows, blankets, driving directions, restaurant recommendations, reservations,...

COTE ST LUC, Quebec
Reviewed 27 September 2014

Whether you are planning a one night or one week stay..do not pass up this gem for your future trip to Burlington. Located just minutes from restaurants sure to please even the most fussy eaters, and also malls, quaint local artisans, and of course the newest Trader Joe's and Pier 1 Imports are just minutes away. The staff is warm...

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Helpful?
2Thank Frima W
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear Frima & Charlie, What a great review! Thank you so much for taking the time out of your day to share you positive experience with the millions of Trip Advisor users. No “box hotel” experience here – just an independent property doing our best to make every guest happy. It was truly a pleasure meeting you both while you...

Reviewed 25 September 2014

Friends recommended this hotel for our trip to Burlington. Could not have asked for better price versus value. Spacious, clean rooms. Friendly and welcoming staff. Well located just outside of Burlington center. Slept well, and had great coffee in the morning. Will definitely be back.

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Helpful?
1Thank lynn c
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear lynn c, There are few things better than word of mouth recommendations! As an independent hotel, we rely on our guests sharing their experiences with their friends as well as reviewing our hotel here on Trip Advisor. We have no corporate brand name to depend on delivering our business and instead work very hard to ensure each guests enjoys...

Montreal, Canada
Reviewed 22 September 2014

The room was clean and quite spacious. It had a good sized fridge, microwave, and 2 stove top burners.The bed was comfortable. The sofa was well used but clean. New carpets and flooring in this particular room. More than adequate breakfast included. Good location.Very peasant staff.

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Helpful?
Thank ellenhcanada
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear ellenhcanada, Thank you so much for your review! We have completed the new flooring in about half of the hotel and will continue to renovate each room until the entire hotel is complete. I am glad you had the chance to experience one of our new rooms. I am also happy to hear that the room was well appointed,...

philadelphia
Reviewed 22 September 2014

The hotel sits in an area of several motels all together. Our room was quite large with a nice kitchen/living room area. The bedroom was also large with a very comfortable king-sized bed. The bathroom was gigantic, but there was not enough counter space! They could have easily included a second sink with more counter top...it was that big! Breakfast...

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Helpful?
Thank ozart8116
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear ozart8116, Thank you so much for taking the time to write us a review here on Trip Advisor. I am glad you enjoyed your stay and found the room to be a good size and comfortable. I am sorry to discover you did not enjoy breakfast but can say we are constantly changing our offering to ensure it is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Choice for Burlington Hotels!Whether it's for just one night or an extended stay, Smart Suites is the perfect match for all your lodging needs. We offer several different comfortable room options ranging from studio efficiencies to more spacious one-bedroom suites. Daily, Weekly, and Extended Stay Rates Available! We would love to host your next meeting or group event. Give us a call and ask for our Sales Office for more details. We are conveniently located on Shelburne Road, just a short drive to the Church Street Marketplace and only 5 miles from the airport. If your travels bring you to the University of Vermont or Fletcher Allen Health Care, Smart Suites is just 4 short miles away.Featured Amenities:- Complimentary Deluxe Continental Breakfast- Free High Speed Wireless internet- 24 hour Desk Service- 24 hour Business Center- 24 hour Fitness Center- Same Day Dry Cleaning- 24 hour Airport Shuttle- 24 hour Coffee and Tea Bar- Restaurant on Premise (Lake View House)- Access to Indoor Heated Pool, Sauna, and Hot Tub- Morning Newspapers (local and National)- Free HBO and Local Calls ... more   less 

Additional Information about Smart Suites Burlington

Address: 1700 Shelburne Rd, South Burlington, VT 05403-7718
Region: United States > Vermont > South Burlington
Price Range: $105 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart Suites Burlington 3*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Booking.com and TravelClick so you can book your Smart Suites Burlington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Smart Hotel South Burlington
Hotel Style:
#2 Romantic Hotel in South Burlington
#4 Family Hotel in South Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Smart Suites Burlington staff and other travellers.
1 question
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Questions? Get answers from Smart Suites Burlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on third floor and there was significant mechanical noise coming from the roof.”
 of 5 bubbles Balaramjohn, 27 Dec 2016 | Read review
“Avoid rooms on main drag due to road noise.”
 of 5 bubbles 363fredericki, 12 Dec 2016 | Read review
“I like to stay on the side of the hotel that faces the woods. It offers a pretty, restful view.”
 of 5 bubbles caroll621, 25 Nov 2016 | Read review
“Rooms facing the lake/mountains look over the street, therefore some traffic noise. Beautiful sunsets while we were there.”
 of 5 bubbles DebL836, 14 Nov 2016 | Read review
“King suite was spacious and well equipped.”
 of 5 bubbles GDEnch, 1 Nov 2016 | Read review
5 of 5