Best Western Springfield Hotel
818 Charlestown Rd, Springfield, VT 05156-9127
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Avg. C$405 /night, 10/12 - 10/13
C$405
per night
C$307
per night
C$208
per night
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4.5
#1 of 1 hotels in SpringfieldLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Springfield,VT, the Best Western Springfield Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Indoor pool
Free breakfast
Game room
Skiing
Kids stay free
Parking
Wifi
Heated pool
Vending machine
Billiards
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Iron
Microwave
Cable / satellite TV
Bath / shower
Refrigerator
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Location
818 Charlestown Rd, Springfield, VT 05156-9127
Getting there
Lebanon Regional Airport
41.6 km•
See all flights
Rutland Airport
50.8 km•
See all flights
Rental Cars
33 Restaurants
within 10 kilometers
16 Attractions
within 10 kilometers
Reviews
4.5
294 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Best Western Springfield Hotel garners high praise for its impeccable cleanliness and comfortable accommodations, featuring spotless rooms equipped with modern amenities and fluffy pillows. Guests appreciate the variety of on-site facilities such as a fitness center and laundromat, along with a satisfying breakfast.
The hotel's staff is frequently lauded for their kindness and professionalism, contributing to a welcoming atmosphere and ensuring a stress-free stay. Travelers also recognize the hotel's excellent value, with very reasonable rates that do not compromise on quality or service.
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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294Reviews1Q+A38Room tips
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Detailed Reviews
Hotel's Favourite
Nice little hotel. The rooms are clean, the staff was courteous and the breakfast small but adequate. We didn’t use the pool or gym but they look nicely cared for. The desk receptionist, Faye, was very helpful, respectful and courteous to the elderly woman in front of me who needed a little extra help. I was impressed with her kindness.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip:Â This hotel is just off the highway. Good location but a bit isolated, but not if your tired of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Parker, Owner at Best Western Springfield Hotel
Responded Aug 7, 2023
RichardJPayne52, Thank you for taking the time to review our hotel and for all your kind words. The entire Team here strives to make sure our guests enjoy their stay with us. Faye is just one example of the team that will go out of their way to help each and every guest. I have shared your review with the staff and they thank you as well!! Sincerely, Stephanie Parker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a good long holiday weekend at the Holiday Inn Express. The front desk staff is very accommodating, rooms are nice and very clean and big, nice newly renovated bathroom, cute little game room and fun indoor pool. There is also a nice sitting area with some games in the lobby. The fireplace was never on when we were there and we would have liked it to be on. We found the beds to be hard and the AC/heat unit in the room is very loud so it was hard to sleep. We suggest they add a pillow top to the mattress or have that as an option. We liked the morning breakfast but suggest the hotel add some gluten free cereal options. They did have eggs and yogurt that are gluten free. Overall we liked this hotel and plan to return.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from spgvt, General Manager at Best Western Springfield Hotel
Responded Feb 10, 2020
love2travel92, Thank you for taking the time to review our hotel. We are pleased that you experienced the true Vermont hospitality and liked the room and new bathroom. We are so excited about the updates we have completed with more to come. We take all feedback such as yours back to our team to come up with ways to turn a good stay into a great stay. We hope the next time you are here you find that we have made changes to make your next stay even better. Stay tuned for more updates. Sincerely, Stephanie Parker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Stayed here due to a remodel of our house. Everyone, from the initial process of making the reservation to having to extend our stay to the housekeepers and maintenance men, could not have been more accommodating. All went out of their way to make our stay as pleasant as possible. Thank you.
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Date of stay: August 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Parker, Owner at Best Western Springfield Hotel
Responded Sep 27, 2021
868jeanies, Thank you for your review of our hotel and for choosing to stay with us here at the Best Western - Springfield, Vermont. It was a pleasure to have you here while renovating your house and be your home away from home. Thank for your time and feedback, we hope to see you again in the near future! Sincerely, Stephanie Parker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When I entered this outdated property I knew right away this wasnt the ritz, or Hilton's, or even up to marriot standards. But I'm a truck driver who was stranded so I thought I'd make the best of it. ( because there are noooo other options in the area)
As I said the desk clerk was nice but as I entered my room I noticed around the door the paint was dingy and cracking. I shrugged that off and entered. Once inside I noticed the out of date furnishings as well as lamps from the 70s. I proceeded into the bathroom where I saw the smallest sink area I've ever seen in a hotel. As stepped into the tub I was the shower curtain had ripps in it. And the walls were filthy. I quickly got out of the shower and saw the floor was wet. But since it was just one night I decided it to fuss over any of it. ( remember no other choices) but what took the cake was when I received my receipt I had a charge for 25$ for extra cleaning fee. When I called about it I was told it was to replace a unusable shower curtain. ( what the hell ) so moral of the story stay away from this property unless you want to be robbed.
No way you should pay anything over 69.99$ highway robbery.
As I said the desk clerk was nice but as I entered my room I noticed around the door the paint was dingy and cracking. I shrugged that off and entered. Once inside I noticed the out of date furnishings as well as lamps from the 70s. I proceeded into the bathroom where I saw the smallest sink area I've ever seen in a hotel. As stepped into the tub I was the shower curtain had ripps in it. And the walls were filthy. I quickly got out of the shower and saw the floor was wet. But since it was just one night I decided it to fuss over any of it. ( remember no other choices) but what took the cake was when I received my receipt I had a charge for 25$ for extra cleaning fee. When I called about it I was told it was to replace a unusable shower curtain. ( what the hell ) so moral of the story stay away from this property unless you want to be robbed.
No way you should pay anything over 69.99$ highway robbery.
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Date of stay: February 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Parker, Owner at Best Western Springfield Hotel
Responded Apr 27, 2022
MalcolmmY8428YY, Thank you taking the time to review our hotel. I am sorry you felt the hotel was subpar. I know we spoke about the charge and it was removed from your bill. I am shocked that you found your hotel room in such disarray. The entire staff prides themselves on making our guests stays enjoyable. I believe the super star you are referencing is Aliza since she is the one that checked you in. She is a great employee and we are so glad she went above your expectations. She is defiantly one of many superstars on our team. Thank you for pointing that out. Hard workers are hard to come by these days and I am lucky to lead the best team ever.... Sincerely, Stephanie Parker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
With all seriousness I must say that this place is truly a home away from home. While it was full every night it seemed quiet. The rooms were really well cleaned and comfortable. Great mattresses AND pillows, clean bathrooms were just amazing. We stayed for 16 days and just were so comfortable. Stephanie, Faye and Emily at the front desk and around the facility always had a smile, they were helpful, patient, cheery and always had great suggestions when people wanted to venture out. Kim and Faye really helped my wife out pointing out all of our Gluten Free options, keeping hot food hot, the coffee pots full and again, all with a smile, respect and genuine care for guests. While all of the housekeeping staff should be applauded, I can say we often had Erica take care of our room and she was wonderful. Erica among others were always willing to help out with an extra garbage bag, a towel, more coffee, a couple extra lotions to cover a 6'-2" frame. Amazing just an amazing place.
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Parker, Owner at Best Western Springfield Hotel
Responded Nov 3, 2023
edwilliams2023, We know that it must be hard to be have to stay in a hotel while waiting for your home to be ready. You and your wife make the staff happy to accommodate the two of you. I always say a smile goes a long way and you too come by just about every day and say hello and it makes our day! I am also grateful that you come to me or the staff if you have a question and or concern. We truly want our guests to feel right at home! This is because we care! Sincerely, Stephanie Parker General Manger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Right on the edge of town this hotel is perfectly located for a quick stop while passing through Vermont. Quick check in, parking by hotel rooms on the outside made it easy as it was raining. Rooms were large and modern and the beds very comfortable and queen size. Fridge and microwave available too. Didn't have the grab and go breakfast so not sure how it was. Pet friendly which was why we chose it.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Parker, Owner at Best Western Springfield Hotel
Responded Aug 3, 2021
belinda m, Thank you for your 5 star review! This means a lot to the hardworking and dedicated staff here at the Best Western-Springfield, Vermont. We are happy you were able to bring your pet and not leave them behind. We hope we will be able host you again in the near future! Sincerely, Stephanie Parker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was fine for a one night stay. Nothing spectacular. The current breakfast is a grab and go, which I expected, but the options for the grab and go were better than most places. They even had soy milk for cereal. Unfortunately there was no hot coffee, they ask that you use the coffee machine in the room. I was actually really disappointed by this.
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Review collected in partnership with Best Western
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Parker, Owner at Best Western Springfield Hotel
Responded Aug 3, 2021
michaelamedeiros, Thank you for taking the time to review our hotel and for choosing to stay with us. I am happy to say we have the coffee back in the lobby for breakfast. We have added some hot items as well that can be heated up in the lobby or in the room. We hope you can check out what changes we have made the next time you are in the area. Sincerely, Stephanie Parker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel, clean and comfortable with great service. Good location right off the highway. Beware of local restaurants, mediocre food at top prices. Go with national names/brands a bit of a drive away. BUT with room rates of almost $200 per night, this nice hotel is not affordable if you're on a budget.
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Review collected in partnership with Best Western
Date of stay: April 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Parker, Owner at Best Western Springfield Hotel
Responded Apr 27, 2022
jackP980BX, Thank you taking the time to review our hotel and for choosing to stay with us. We are delighted that you enjoyed your stay with us. The entire staff prides themselves on making our guests stays memorable. I am sorry you didn't find our local restaurants to be at your expectations. I know many of the restaurants are having a hard time with staffing and supply as most business are. I do encourage you to maybe try them again the next time you are in the area. One of my favorites is BlackRock Steak House. I have never been disappointed in the food or service there. We look forward to the hosting you again. Sincerely, Stephanie Parker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was quite a bit less than others in the region, which worried me a little, but no need to worry. The room and bath were clean and comfortable and service was excellent. The coffee maker in my room didn't work the first morning but I forgot to mention it to the desk. When I came back that evening the housekeeper had noticed that I'd been unable to make coffee and left a note and a replacement. Another staff member saw me unable to get bottled water from the vending machine -- she directed me to another one, and when it was out, she went to the back and brought me two bottles at no charge. The next evening she asked if I needed more.
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Date of stay: October 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Griffin, Owner at Best Western Springfield Hotel
Responded 4 days ago
optimistdoc, Thank you for sharing your positive experience at our hotel. We are delighted to hear that you found our service and accommodations to be satisfactory, and we appreciate your understanding regarding the coffee maker issue. Your feedback regarding our staff's attentiveness is invaluable, and we will ensure that it is recognized. We strive to provide exceptional service and are glad that our team met your expectations. If you have any further comments or need assistance, please do not hesitate to reach out.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best Western, Springfield, VT was very clean and comfortable. The complimentary breakfast offered a bit less than most Best Western hotels.
The hotel is ideally located near many small towns in southern Vermont, and also only a mile from New Hampshire.
I highly recommend it.
The hotel is ideally located near many small towns in southern Vermont, and also only a mile from New Hampshire.
I highly recommend it.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephanie Parker, Owner at Best Western Springfield Hotel
Responded Oct 4, 2022
Loulou324, Thank you for choosing to stay with us and for taking the time to review the hotel! We are located nicely right off the interstate and not far from some really nice places! We hope to be able to host you again the next time you are in the area... Sincerely Stephanie Parker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sorry but I don't know the answer to that. You'd best give them a call.
"After booking online fill out the pre check in form. It made arrival simple and easy! Room for any type of vehicle"Read full review
"Breakfast is amazing. Staff are down to earth, friendly, respectful, and if you need something, just ask. I had the best sleep ever"Read full review
"There is a full buffer breakfast in the morning. They provide pretty much all you need. It’s free so the price is right. "Read full review
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PRICE RANGE
C$228 - C$403 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express springfield hotel springfield, holiday inn springfield
FORMERLY KNOWN AS
Holiday Inn Express Springfield
LOCATION
United StatesVermontSpringfield
NUMBER OF ROOMS
88
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Best Western Springfield Hotel
Which popular attractions are close to Best Western Springfield Hotel?
Nearby attractions include Springfield Cinemas 3 (5.2 km), The Fort at No. 4 Open Air-Museum & Historic Landmark (Seasonal) (1.3 km), and Eureka Schoolhouse and Baltimore Covered Bridge (3.0 km).
What are some of the property amenities at Best Western Springfield Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Springfield Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Springfield Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Springfield Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Springfield Hotel?
Conveniently located restaurants include Black Rock Steakhouse, The Copper Fox, and The Ice Cream Machine.
Are there opportunities to exercise at Best Western Springfield Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Best Western Springfield Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Best Western Springfield Hotel?
Many travellers enjoy visiting The Fort at No. 4 Open Air-Museum & Historic Landmark (Seasonal) (1.3 km) and Eureka Schoolhouse and Baltimore Covered Bridge (3.0 km).
Is Best Western Springfield Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.