We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn

Save
Traveller (32)
Room & Suite (36)
Dining (6)
You may also like:
See all
Nearby
Overview
  • Excellent59%
  • Very good27%
  • Average6%
  • Poor4%
  • Terrible4%
Travellers talk about
“huddle house”(16 reviews)
“waffles”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
You may also like:
See all
Nearby
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (105)
Filter reviews
105 results
Traveller rating
59
29
7
5
5
Traveller type
Time of year
LanguageEnglish
59
29
7
5
5
Show reviews that mention
All reviewshuddle housewafflesindoor salt water poolbeautiful staircaselodge stylemicrowave and coffee makerkids loved the poolchoice hotelsexcellent hoteltwo nightsfree breakfastwould stay againroom was cleannice place to staya wonderful stayhot breakfastfitness center
FilterEnglish
Updating list...
1 - 5 of 105 reviews
Reviewed 1 week ago

The location was a little weird getting to (winding road and a steep hill ;)! ), but the view from the room was awesome. Comfy bed, great shower, excellent breakfast. Only complaints I could have was the heater on the pool wasn't working :( and...More

Thank allemyne
Response from Teresa G, Guest Relations Manager at Comfort InnResponded 1 week ago

Dear Valued Guest, Thank you for taking the time to review our hotel. We really appreciate the positive feedback and look forward to serving your lodging needs the next time you are in town. Sincerely, Teresa/Guest Services

Reviewed 4 weeks ago

My friend and I stayed here one night on our travels. High up on a hill overlooking the nice mountains. Staff were very nice especially Theresa! Room was very nice too. There was a Nascar race down the road so there was a lot of...More

Thank Bobby31225
Response from Teresa G, Guest Relations Manager at Comfort InnResponded 3 weeks ago

Dear Special Guest, Thank you so much for the awesome review of our hotel! What lovely things to say-I really appreciate that. It is always a pleasure having our Nascar friends here-we look forward to it, and to you guys especially. Sorry about the stampede...More

Reviewed March 4, 2018 via mobile

Great view of mountains from clean, quiet room. Guy at the desk most helpful. Recommened the Mexican restaurant and that was good too. Indoor salt water pool was a surprise. Affordable at $84. I like the mountain cabin motif in rooms & lobby.More

1  Thank cazsalvador
Response from Teresa G, Guest Relations Manager at Comfort InnResponded March 6, 2018

Dear Cazsalvador, Thank you so much for your lovely review of our hotel! We really appreciate the positive feedback, and are glad you got to enjoy our indoor heated salt water pool. It is many of our guests favorite amenity! Thanks again, and we look...More

Reviewed January 12, 2018 via mobile

The receptionist was very helpful in getting the right type of room for our needs. The room was very clean. Breakfast was excellent. Bisquits and gravy, waffles, scrambled eggs, etc. The helper in the breakfast area was very polite, and wanted us to be comfortable....More

1  Thank me201666666
Response from Teresa G, Guest Relations Manager at Comfort InnResponded January 14, 2018

Dear Valued Guest, Thank you so much for your kind words regarding our hotel. We strive daily to make sure our guests are comfortable and have a great stay with us! We hope we will be your lodging of choice anytime you are visiting our...More

Reviewed October 21, 2017 via mobile

Here for Powell Valley High School Shindig and UVA-CVC visit. The staff is great. The hotel is perfect and I will tell everyone I know to stay here. This is from a very OCD person. 😜Grew up in the Gap and my first time staying...More

1  Thank Ellen B
Response from Teresa G, Guest Services at Comfort InnResponded October 23, 2017

Dear Ellen, Thank you so much for your kind review of our hotel. We really appreciate the positive feedback and I will pass your comments along to the staff. We are honored that you, Carolyn and your family chose to stay with us while you...More

View more reviews
Most Booked Properties in Big Stone Gap
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Details
Price range
US$82 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$82 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (32)
Room & Suite (36)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Mia51515
January 17, 2016|
Answer
Response from Noey B | Reviewed this property |
Yes, they do have Jacuzzi suites
0
Votes
Room Tips
"Be sure and try the breakfast!!"
Read review
"Stay up on the top floor!!"
Read review
"Get a top floor room if you can. The view of the mountains is awesome no matter what side of the building..."
Read review
"all good rooms. Some have fireplaces and balconies"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing