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Extended Stay America - Washington, D.C. - Chantilly - Airport

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Extended Stay America - Washington, D.C. - Chantilly - Airport
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125 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Chantilly - Airport
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Showing 124: English reviews
Saint Augustine, Florida
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 May 2016 via mobile

This is a refurbished and reasonably clean place, but the Internet is slower than dial-up. I need to access the network for work and to Skype with my family. I can't do either here. A bit dilapidated, it's okay for a week or two at most. They really need to put a few $$ in this place.

Helpful?
Thank MarkPeebles
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that our Wi-Fi services were not to your expectations. In response to your feedback, I will work with our service provider to ensure that everything is functioning properly and will share your comments with our corporate office. Thanks to your feedback,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 May 2016 via mobile

If you need a quick nights stay this is the place. The staff is nice. Especially Naima. She seemed excited to be at work and had a joyful spirit. The rooms however were just OK. The cleanliness was mediocre. The toilet eat had a cigarette burn mark and the extra pillow in the closet had hair on it. I wouldnt... More 

Helpful?
1 Thank Secret227
Chantilly, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 April 2016

Booked this hotel for 10 days. First couple of days was fine it was cold and rainy. Tried working, but had to keep swiping ants off my arms. Toilet clogged up, I stopped by the front desk and he wanted to hand me the plunger. Sorry not my job. The weather got a little nicer and the construction crew decided... More 

Helpful?
1 Thank jlitton65
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. Additionally, I will retrain our front desk staff to ensure we... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 April 2016 via mobile

I would like to thank an employee her name is Preeti for all her help and kindness and advice she was wonderful,loved her!!!Thank you,Preeti,good job girl!!!I highly recommend this hotel,it's a very relaxing atmosphere and a very well trained employees.Thanks a lot!

Helpful?
1 Thank Tatiana N
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you for your wonderful review of our hotel. I’m so pleased to read that we were able to accommodate your needs with our exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Arona, Italy
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 April 2016

I am pretty picky about the cleanliness of the toilet so I can say that the room, kitchen and bathroom were pretty clean, but the inside of the toilet was not. I suggest they pay more attention on that. As for the rest, the staff was very, very nice. The room was quiet, and our stay was good. Free wifi,... More 

Helpful?
1 Thank silvia n
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you for sharing your experience with us. We appreciate you letting us know about the cleanliness issues you experienced. I will be sure to share your feedback with our housekeeping staff. We are sorry for this issue, but are glad to read that you had a positive stay overall. It’s great to read that you enjoyed our fully equipped... More 

Rio Rancho, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 December 2015

I am sympathetic to some of the staff. The cleaning staff obviously works hard; the room was neat as a pin and very clean, so kudos to them. And when I told the manager the sum of my concerns in brief, she was horrified. She informed me they were hiring new staff, that this shouldn't have happened, and offered me... More 

Helpful?
1 Thank Sharon D
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will retrain our staff to ensure we are responding to guest needs in a timely manner as well as providing each guest with professional... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 November 2015 via mobile

Stayed here when flying out of Dulles, was able to leave my car parked at no charge (paid for a shuttle and it was still a deal). Room was small but I was there to sleep, not entertain. Did not use the kitchen. Had everything I needed, was quiet, and adequately comfortable at a good rate. Would stay again.

Helpful?
1 Thank Poor D
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our comfortable rooms and our reasonable rates. Once again, thank you for posting your review. We look forward to having you visit with us again in the future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2015

The entire process, from check-in to check-out was great. I stayed over a month on business, and was very pleased with the rooms. Clean, comfortable and quiet. The staff was very helpful, and among the most friendly I have encountered. Would stay here again.

Helpful?
1 Thank Adam V
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our staff and their exceptional customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

San Francisco, California
2 reviews
Reviewed 31 August 2015 via mobile

I stayed in the virginia hotel a couple of months ago and they were very very nice to me . The staff was very friendly and very very helpful. I would definitely stay there again.i also stayed here at the Edison one I was very comfortable and everything I needed was available I would recommend it to anyone who comes... More 

Helpful?
Thank Moses D
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for such kind words on the review. Reading reviews like yours always gives us a push to be able to do our best and more for our awesome guests. We will share the praises with the team to let them know they did a great job. We are very happy that you enjoyed our location, staff,... More 

Liberty, North Carolina
2 reviews
Reviewed 23 August 2015

The room was clean and quiet, The desk person was friendly and provided good info on area restaurants and other needs. The rates were competitive and I liked that there was a full sized refrigerator, as well as a microwave and a stove top if I was in need of them for a longer stay, I was only there for... More 

Helpful?
Thank Ralphsfarm
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you very much for your positive review of our property. I am pleased that you found our hotel to be such a great value! I truly appreciate your kind comments regarding our friendly and accommodating staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Washington, D.C. - Chantilly - Airport

Address: 4506 Brookfield Corporate Dr, Chantilly, VA 20151-1657 (Formerly Sierra Suites Chantilly)
Region: United States > Virginia > Fairfax County > Chantilly
Price Range: $92 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Chantilly - Airport 2.5*
Number of rooms: 88
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Also Known As:
Extended Stay Deluxe Washington Dc-Chantilly Hotel Chantilly
Extended Stay Chantilly
Extended Stay America Chantilly
Chantilly Extended Stay
Hotel Style:
#10 Business Hotel in Chantilly
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Chantilly - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check for moldy bathroom conditions before you pay !!!”
 of 5 bubbles ROBINettaVandergrift, 10 Aug 2016 | Read review
“I would advise travelers to avoid this place at all costs.”
 of 5 bubbles Edgewatergal34141, 31 Jul 2015 | Read review
“Corner rooms are quiet.”
 of 5 bubbles 240PaulS, 9 Jul 2015 | Read review
“I like to sit by trees, ponds quietly in the morning.”
 of 5 bubbles cm238, 15 Jun 2015 | Read review
“Check to make sure your room has a toilet seat before you check in.”
 of 5 bubbles DavidKeltner, 13 Aug 2014 | Read review
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