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Extended Stay America - Washington, D.C. - Chantilly - Airport

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Extended Stay America - Washington, D.C. - Chantilly - Airport
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125 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Chantilly - Airport
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Showing 124: English reviews
Chantilly, Virginia
Reviewed 26 May 2015

If you set up a rate with this hotel, do not be surprised when they raise the rate significantly without warning. Rooms were recently updated but with sub-par matarials. Cleaning service is rarely on time. Free wifi is extremly slow. Tv's are fuzzy.

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Helpful?
Thank Philip H
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you for taking the time to provide feedback about your experience. We are sorry to hear that you were not properly informed of our rate change and we did not meet your standards. We will also review your feedback with our entire staff to make sure we are fully informing our guests of our policies during check-in. Thank you...

Reviewed 21 May 2015 via mobile

We arrived to find no one at the front desk. We picked up the phone to dial 0 for help but it was broken. We ended up having to call the main number from the website and we finally got someone down to check us in. They told us the wrong spot for our room, so we ended up hauling...

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Helpful?
Thank Amanda B
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you for your review regarding your experience at our hotel. We greatly appreciate you taking the time to bring this matter to our attention and apologize that you were not able to get hold of anyone at the front desk upon arrival. Also, we would like to apologize for the smoke odor. We limit smoking to one floor but...

Chantilly, Virginia
Reviewed 19 May 2015

While staying here at this hotel I've been helped by Naima several times and she is an extremely kind and cheery person. As are most of the people who work at this hotel. This hotel has great customer service!

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Helpful?
Thank Collin Y
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for posting a review of our hotel. I am glad to read that you were pleased with our hotel and happy with our entire staff. We are so pleased to hear that we've created a home away from home for you and we look forward to providing you with an even greater experience in the future....

Chantilly, Virginia
Reviewed 1 April 2015

From check-in to check-out the staff went out of their way to make sure I felt at home. Special shout-out to Naimia for going out of her way to make sure I had everything I needed. I'll definitely be coming back and recommending this hotel to all my friends.

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Helpful?
Thank Carl A
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with our staff and amenities. It is so rewarding for our entire team to read the comments about our staff and our service. We look forward to hosting you again in the future, should your travels bring you back to...

Reviewed 24 March 2015

Near Walmart and a quantity of options for meals including Hooters !... I felt at home... They accepted me early in the morning though check in time is said to be at 15:00. Thank you Naima and your Team !

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Helpful?
Thank Laurent M
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you for all your kinds words regarding your stay, amenities and our staff. It was a true pleasure to have you as our guest. I am so pleased to hear that we were able to make you feel at home. Thank you again for sharing your experience with us. We would love to see you again, should your travels...

Reviewed 7 March 2015

This was my first time staying in any Hotel in USA. I found this hotel great valued and I would highly recommend this hotel to anyone. Stay @ Extended Stay america - DC,Chantilly is really nice experience. Had a very pleasant stay here. Especially the people who working in there were so kind and helpful. There is an excellent staff...

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Helpful?
Thank Vinoth kumar K
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much sharing your experience with us. It is so rewarding for our entire team to read the comments about our staff, location and our service. I am glad you had a clean and comfortable stay. Thank you again for sharing your comments with us. The staff and I look forward to hosting you again in the future.

Chicago, Illinois
Reviewed 5 March 2015

I've stayed at this Extended Stay several times and I really enjoy it! The location isn't so bad, it's nearby a bunch of different restaurants, the post office, and a gas station. So, I really can't complain. What I like about this hotel is that the rooms are decent sized and pretty clean. There's a good sized TV that comes...

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Helpful?
Thank Alysia R
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

The staff and I read your review and would like to thank you for writing such delightful things about our services. We are so glad that you enjoyed our amenities, the location, and we were able to make you feel at home. We would like to thank you again for posting your review. We look forward to welcoming you back...

Washington, District of Columbia, United States
Reviewed 21 January 2015

I needed more than just a room and this place delivered with smiles all around. I needed quarters for laundry and help with the laundry machines and help with the wifi and help with the plates/glasses/pans/towels and the room key-card and help with the TV. No matter what hour i asked for help, the person smiled and jumped up and...

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Helpful?
Thank Dawn M
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Dawn - Thank you so much for taking the time to share your experience with us. We strive to provide our guests with a "home away from home" experience, and it sounds like we did just that during your stay. We are proud of our staff for providing you with quality service and it is so nice to hear that...

Reston, Virginia
Reviewed 19 December 2014

I've stayed at other extended stay hotels and this one so far has been the best. The staff are extremely friendly and helpful especially Naema, Keisha and Sean and the Hotel Manager! They make you feel like you are right at home during your visit. I highly recommend this location!

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Helpful?
Thank Blackee3
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

We want to thank you for taking the time to post a review of your stay. We are so glad that you enjoyed our amenities, and that our staff was so friendly and provided you with such great service. I am so glad we were able to make you feel at home. We would like to thank you again for...

Reviewed 11 December 2014

The staff here is very friendly and accommodating. The location is great! Next to a food court, Hooters and shopping. This location has an outdoor pool, exercise room available 24 hours and laundry machines onsite. I've stayed in plenty of hotels throughout the years, Normally 3 stars and up because I have certain expectations. Most Extended Stays that I've been...

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Helpful?
Thank Birrds4Life
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

We want to thank you for taking the time to post a review of your stay. We strive to provide our guests with a "home away from home" experience, and it sounds like we did just that during your stay. We are so glad that you enjoyed our staff and amenities. We would like to thank you again for posting...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Washington, D.C. - Chantilly - Airport

Address: 4506 Brookfield Corporate Dr, Chantilly, VA 20151-1657 (Formerly Sierra Suites Chantilly)
Region: United States > Virginia > Fairfax County > Chantilly
Price Range: $93 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Chantilly - Airport 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Extended Stay Deluxe Washington Dc-Chantilly Hotel Chantilly
Extended Stay Chantilly
Extended Stay America Chantilly
Chantilly Extended Stay
Hotel Style:
#10 Business Hotel in Chantilly
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Chantilly - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check for moldy bathroom conditions before you pay !!!”
 of 5 bubbles ROBINettaVandergrift, 10 Aug 2016 | Read review
“I would advise travelers to avoid this place at all costs.”
 of 5 bubbles Edgewatergal34141, 31 Jul 2015 | Read review
“Corner rooms are quiet.”
 of 5 bubbles 240PaulS, 9 Jul 2015 | Read review
“I like to sit by trees, ponds quietly in the morning.”
 of 5 bubbles cm238, 15 Jun 2015 | Read review
“Check to make sure your room has a toilet seat before you check in.”
 of 5 bubbles DavidKeltner, 13 Aug 2014 | Read review
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