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Comfort Suites Dulles Airport

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Comfort Suites Dulles Airport
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524 Reviews from our TripAdvisor Community

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Showing 512: English reviews
Reviewed 2 days ago NEWvia mobile

After having my flight cancelled I made a last minute reservation with this hotel through Hotwire. When arriving at the hotel I presented my confirmation to the shabby front desk. I was rudely told that even though I had a booking there were no rooms available. I said this couldn't possibly be correct, but was assured that they were completely...

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Helpful?
Thank Pippa S
Reviewed 1 week ago via mobile

The room we got was very spacious and nice. Large bed along with couch/coffee table, desk and tv. The internet is TERRIBLY slow. Slower than usual slow hotel internet. 400kbps is all I was getting from speed tests, while actual downloads struggled to break 200kbps. I would hope that they upgrade it in the future because I've had better hotel...

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Helpful?
Thank Patrick L
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

Hello, I apologize for slow internet net we have fixed the issue, Hope to see you soon. Edward Iqbal General Manager.

New York City, New York
Reviewed 2 weeks ago

I have to say that everyone at this hotel is extremely accommodating. From Tony the driver who picked me up at the airport to the young lady who helped me with printing to Fazia, Director of Sales who gave me a ride to the store to the lady who was at the front desk the morning of my check out...

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Helpful?
Thank louistam918
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

I am glad you had a great stay with us, I will shear your kind words to all of my staff, we all all looking forward to see you. Happy thanksgiving. Edward Iqbal General Manager.

Reviewed 3 weeks ago

I stayed for one evening, November 15th, 2016. First, the desk manager when I checked in at 5:00 PM was spectacularly unhelpful. She knew nothing about the surrounding area, like where the restaurants were. She refused to let the shuttle deviate from the few destinations permitted. Most importantly, when I got to my room with a desk, there was no...

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Helpful?
Thank Scandalarian
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

I am so sorry about you experience at our hotel, I go and address this issue. Thanks for update. Edward Iqbal. General Manager.

Reviewed 4 weeks ago via mobile

Our stay at the Chantilly Comfort Suites was great. We had a quiet night before a very long trip and the breakfast was perfect. My husband and I want to particularly thank Paula for her thoughtfulness and help. We definitely will be back when we fly out of Dulles!

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Helpful?
Thank Linda L
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

Linda, I appreciate your great comments and I will share with my team. Looking forward to see you soon. Edward Iqbal General Manager.

Charlottesville
Reviewed 11 October 2016

We've used this hotel several times for departures from Dulles Airport. We have stayed the night before an early flight and also after a late-night arrival. Either way, everything went smoothly and parking for two weeks was included in the package price. The hotel is clean, comfortable and well-run. We got some extra attention from front desk staff person Paula,...

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Helpful?
Thank goshenpass
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

I so glad you had a great stay, I will share your comments with my team. Thanks for coming to our hotel and looking forward to seeing you soon. Edward Iqbal General Manager.

Reviewed 10 October 2016 via mobile

The staff here was great! Tony helped us several times and night staff was good too! Comfortable, clean, and free hot breakfast that was perfect! Not everything is brand new but they're very accommodating if anything needs to be adjusted.

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Thank lee t
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

I am glad you had a wonderful stay with us, looking forward to seeing you soon. Edward Iqbal General Manager.

Ann Arbor, Michigan
Reviewed 3 October 2016

The rooms are clean and modern and the staff is friendly and courteous. Kathryn was at the front desk and she was especially friendly, courteous and helpful. Seems like she was glad you arrived and was eager to assist you. The breakfast had real eggs and sausage (not the pfr cooked egg patties that you usually get). The location is...

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Helpful?
Thank BluBuny
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

Hello, I am so glad that you had a wounder full stay with us, and i feel proud that my team made your stay Great. Hope to see you soon again. Edward Iqbal. General Manger.

Harrison, Michigan, United States
Reviewed 30 September 2016

Didn't required for us to stay overnight as we've had an early flight out of the Dulles. We arrived around 10"30pm and left the motel at 4:30pm. The room was satisfactory but the old facility smell was apparent. Front Desk on duty was very helpful and friendly. Woke us up promptly on time and the taxi came right on time...

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Helpful?
Thank InSungOLee
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

Hello Lee, I am so glad you had a great stay with us, we will address to solve the issue you mention. me and my team looking forward to see you. Thanks for staying with us. Edward Iqbal General Manager.

Rahimyar Khan, Pakistan
Reviewed 24 August 2016

My very first stay was a great one. I enjoyed staying at this place all the staff is great and friendly specially the shuttle driver Bilal he always helps picking up luggages and putting them in the shuttle. The front desk in the mornings Paula is so friendly and helpful and smiling. And in the evenings Tabinda is so much...

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Helpful?
Thank yasirnadeem1993
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

Hello, Thanks for you comments about our hotel and staff, our main goal to make our guest happy with comfortable stay, I am going to share your comments with my staff spicily Bilal and Paula. Looking forward to see you. Edward Iqbal General Manager.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Chantilly and just minutes from Dulles Airport, Comfort Suites Dulles Airport features comfortable and convenient amenities, included an indoor, heated pool, 24-hour fitness center and business center. We're also within walking distance to dozens of restaurants and retail stores. Explore Chantilly with our complimentary shuttle service. ... more   less 

Additional Information about Comfort Suites Dulles Airport

Address: 13980 Metrotech Dr, Chantilly, VA 20151-3238 (Formerly Comfort Suites Chantilly)
Region: United States > Virginia > Fairfax County > Chantilly
Price Range: $97 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites
Hotel Style:
#3 Family Hotel in Chantilly
#5 Romantic Hotel in Chantilly
#7 Business Hotel in Chantilly
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Dulles Airport staff and other travellers.
4 questions
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Questions? Get answers from Comfort Suites Dulles Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Staying at the Comfort Suites you receive a 10% discount at Julia's the restaurant next door.”
 of 5 bubbles bkurtz, 30 Jul 2016 | Read review
“The second floor had very unpleasant odors. Not sure about other floors.”
 of 5 bubbles JackTravl, 30 Jun 2016 | Read review
“Good hosts/hostess. Ask for Paula”
 of 5 bubbles 123johndaniels, 15 Mar 2016 | Read review
“So far I've stayed in rooms on different floors. They were all quiet, However, there will be more noise in rooms closer to the elevators.”
 of 5 bubbles Verneep, 10 Mar 2016 | Read review
“If you are a Sr, bring your own nonslip tub-mat!”
 of 5 bubbles OleMose, 1 Jan 2016 | Read review
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