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Comfort Suites Dulles Airport

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Comfort Suites Dulles Airport
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538 Reviews from our TripAdvisor Community

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Showing 526: English reviews
Charlottesville, Virginia
Reviewed 28 May 2014

From booking the reservations, to check inn, to the hotel stay and check out, it's has been a wonderful experience. My husband and I keep coming back every year for our anniversary. Muhammad, makes it enjoyable and memorable for us.

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Helpful?
Thank Caroline J
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Carline J, Thank you for your review of the Comfort Suites Dulles Airport. It is truly a pleasure to host you every year and we are pleased that you enjoy your stay every time. We look forward to seeing you next year! Kindest Regards, Kyle L English General Manager

Chantilly, Virginia
Reviewed 27 May 2014

I've been staying here for the last six months during the week for work.after my first week of staying here they have been calling me by my first name ever since.my work days change every week.Sometimes I have to stay another day do to work load and they have always taken care of me,every time.One week I forgot to book...

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Helpful?
Thank Tom C
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Tom C, We are thrilled to hear that we have been able to provide you with consistent service! We value your business and your feedback. We will make sure that all employees mentioned in your review are commended for the job well done. We look forward to your next stay at the Comfort Suites Dulles Airport. Kindest Regards, Kyle...

Reviewed 27 May 2014 via mobile

I stayed at the Comfort Suites for Business and enjoyed my stay. Great location, walk to restaurants and shopping. Nice rooms and very friendly staff. Thanks to all the staff for making my stay very enjoyable!

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Helpful?
Thank Robert B
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Robert B, Thank you for taking the time to write your review about the Comfort Suites Dulles Airport. We hope that you will continue to use us for your lodging needs whenever you are in the Dulles/Chantilly area. Kindest Regards, Kyle L English General Manager

Mission Viejo, California
Reviewed 24 May 2014

We stay at Comfort Inns and Suites on many of our travels because we know that they will always be clean, comfortable and reasonably priced. I was disappointed with this location as our suite had no stopper in the sink and the toilet seat was not fastened securely to the commode (one bolt missing). We got in after 1:00 am...

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Helpful?
Thank Ben C
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Ben C, Thank you for sharing you review about the Comfort Suites Dulles Airport. We look forward to you giving us another chance in the near future. Please contact me directly at 703-263-2007 so that I may personally make your reservation. Kindest Regards, Kyle L English General Manager

Greensboro, North Carolina
Reviewed 19 May 2014

I was very happy. The accommodations were wonderful. Breakfast was very good--alot of variety! Compared to other hotels, I was impressed with the breakfast provided. I would recommend this hotel and/or hotel chain to any of my friends.

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Helpful?
Thank Jody K
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Jody K, We are thrilled to hear you enjoyed the Comfort Suites Dulles Airport and most of all Tony. It doesn't surprise me to hear his name. He is the true meaning of hospitality, Going above and beyond for all of our guest. We are Looking forward to your return. Kindest Regards, Kyle L English General Manager

Reading, Pennsylvania
Reviewed 19 May 2014

We stayed on the 4th floor and it took 15-20 min. to get hot water, every time you wanted to use it. Also, no bathroom fan. It got very steamed up and made the whole room humid. We com plained about it the second day out of a 3 day stay and the person behind the desk wrote it down...

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Helpful?
Thank Larry P
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Larry P, Thank you for staying at the Comfort Suites Dulles Airport. We are sorry that we did not meet your expectations. We have noted all of the issues you mentioned in your review. Without guest feedback we are unable to improve. We look forward to you giving us another chance. Kindest Regards, Kyle English General Manager

Newport News, Virginia
Reviewed 18 May 2014 via mobile

My biggest complaint here was the front desk. There was no one there in the morning when I tried to check out. I just left my key on the desk and walked out. The night before it seemed like the guy just sat in the back office not really paying attention to what was going on in the lobby. The...

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Helpful?
Thank dgrevillius
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear dgrevillius, Thank you for choosing the Comfort Suites Dulles Airport. We are saddened to hear that we lacked in areas where we could of done better. We have noted all your concerns and have shared this review with our entire staff. We look forward to you giving us another try. Please contact me directly at 703-263-2007 so that I...

Roanoke, Virginia
Reviewed 17 May 2014

I stayed here in order to fly out of Dulles airport. I was greeted with a smile and very efficient, friendly staff. My room was very clean, the bed was comfortable and the air conditioning worked great. It is a nice hotel convenient to airport or DC attractions. The shuttle driver was right on time getting me to the airport....

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Thank bikecats5
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Bikecats5, Thank you for a great review on Trip Advisor about the Comfort Suites Dulles Airport. We are pleased that you enjoyed your stay and the willingness of our staff. It is so important to take care of our guest so that they will continue to return to us in the future. We look forward to seeing you soon....

Pittsburgh, Pennsylvania
Reviewed 16 May 2014

I had a crazy flight cancellation and hadn't slept in 30 hours, so I took the free shuttle here, got a room before the official check-in time (even though they had been maximally booked), and slept slept slept! The front desk lady lent me her iPhone charger, and they let me have the complimentary breakfast after the serving time. I...

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Helpful?
Thank Mehrgol T
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Mehrgol T, Thank you for sharing your experience about the Comfort Suites Dulles Airport. It was a pleasure to have you stay with us. It is great to know that we had accommodated you to the fullest during your stay. We are also very happy to know that you were able to get some rest while you were with...

South Lake Tahoe, California, United States
Reviewed 9 May 2014

Stayed here for a week while seeing the sights of Washington and the surrounding areas. Pros. Very clean Nice Breakfast Great staff, courteous, and very professional (Paula, and Tony) Very close to Dulles Only about 35 min to the White House Cons Bathroom needs a maintenance man (tile work, caulking, and door stop,) front door lock is messed up-rm 215...

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Helpful?
Thank TahoeLOC
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear TahoeLOC, Thank you for all your kind words regarding the Comfort Suites Chatilly. We are excited to know that our front desk team provided you with great service. A threshold that we strive for every day. I will thank Paula and Tony for the job well done. I have made notes regarding the issues in your room and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Chantilly and just minutes from Dulles Airport, Comfort Suites Dulles Airport features comfortable and convenient amenities, included an indoor, heated pool, 24-hour fitness center and business center. We're also within walking distance to dozens of restaurants and retail stores. Explore Chantilly with our complimentary shuttle service. ... more   less 

Additional Information about Comfort Suites Dulles Airport

Address: 13980 Metrotech Dr, Chantilly, VA 20151-3238 (Formerly Comfort Suites Chantilly)
Region: United States > Virginia > Fairfax County > Chantilly
Price Range: $124 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
Number of rooms: 89
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites
Hotel Style:
#3 Family Hotel in Chantilly
#5 Romantic Hotel in Chantilly
#7 Business Hotel in Chantilly
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Dulles Airport staff and other travellers.
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Questions? Get answers from Comfort Suites Dulles Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor quiet if there is a party or event on main floor”
 of 5 bubbles jacquietpa, 23 Mar 2017 | Read review
“Fourth floor tends to be quieter, but it takes longer for the water in the shower to heat up.”
 of 5 bubbles greypilgrim, 15 Mar 2017 | Read review
“First floor, end of hallway...super quiet.”
 of 5 bubbles RAS6494, 8 Mar 2017 | Read review
“Be prepared to pay A LOT of money for "motel" quality rooms and service”
 of 5 bubbles PissedMommy, 6 Mar 2017 | Read review
“Staying at the Comfort Suites you receive a 10% discount at Julia's the restaurant next door.”
 of 5 bubbles bkurtz, 30 Jul 2016 | Read review
5 of 5