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All reviewswalk in showerconvenient locationwould stay here againnext morningcomfortable bedsstayed one nightnice roomflat screen tvsized bedminute drivefront desk staffnice stayup to datedowntown mallmonticellolobbyuva
I did an over night stay here. They let me know ahead of time that they will be doing maintenance on their elevators and it could be noisy. They offered ear plugs and offered to let me move to a different room if I needed...More
Response from Cheryl H, Front Office Manager at Holiday Inn Charlottesville-MonticelloResponded March 28, 2018
Dear vhuynh625, All I can say is WOW, what a great review! It is our goal to provide only the best of service to our guests and it looks as though we achieved just that. I have shared your comments with our entire team and...More
I was in Charlottesville for an overnight stay last week at the Holiday Inn Charlottesville - Montecello. They noted they would be doing maintenance on the elevators the next morning and gave out ear plugs at check in, which I thought was a nice touch....More
Thank Mia J
Response from Cheryl H, Front Office Manager at Holiday Inn Charlottesville-MonticelloResponded March 24, 2018
Dear Mia J, Thank you for the gracious compliments. The staff and I appreciate the way your acknowledgement of thoughtful service. We are all happy to hear that your stay was solid and we look forward to seeing you again.
This is an average hotel. It wasn’t spectacular in any way - good or bad. It was decently clean and had decent amenities. Nothing was really above and beyond, nor was anything lacking or gross.
It is very conveniently located to Jefferson’s Monticello and Madison’s...More
Thank Julie K
Response from Cheryl H, Front Office Manager at Holiday Inn Charlottesville-MonticelloResponded March 13, 2018
Dear Julie K,
Our goal is to exceed your expectations and just having an average stay appears we need to strive a little harder. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your...More
Good hotel. Clean room with lots of room. Nice bathroom with a walk in shower. Bar and restaurant open at night. Convenient location. Close to UVA, Wegmans and other shopping. Ask for a higher floor. We were on 2 and looked over the roof/a.c. equipment.
Response from Cheryl H, Front Office Manager at Holiday Inn Charlottesville-MonticelloResponded March 7, 2018
Dear BethBasye, We appreciate all the positive comments. Hope you can come back again. Thanks for taking the time to share your visit with others.
Was scheduled for a long weekend stay for my wife's birthday. Our youngest came down with the flu the day of travel. Holiday Inn still charged us. Was very disappointed. Be on notice of the cancellation policy if you book here, no leeway!More
Thank Karl H
Response from Cheryl H, Front Office Manager at Holiday Inn Charlottesville-MonticelloResponded February 19, 2018
Dear Karl H.
We truly value your input. I have reviewed your reservation details and see that you booked through a third party website Hotels.com My apologies that they were unable to cancel without penalties. Please reach out to me directly if I can be...More