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All reviews front desk chesapeake greenbrier special shout hot and cold items oatmeal breakfast was delicious awesome stay excellent customer service first morning room was clean and comfortable free breakfast cleaning staff exercise room convenient location enjoyed my stay va beach staff was friendly
One of the worst hotels I have ever been to. Extremely itchy and scratchy sheets and towels. The breakfast was awful. Our keycards randomly stopped working. Spent 20+ minutes at the front desk getting new ones. Our room was not cleaned while we were gone...More
Response from Brooke S, E-Commerce Specialist at SpringHill Suites by Marriott Chesapeake GreenbrierResponded 4 weeks ago
Thank you for your valuable feedback. We sincerely apologize for the issues regarding service and cleanliness during your stay, as we assure you this is non-indicative of our usual practices.
We will share your feedback with our hotel team in order to prevent...More
Clean room, friendly staff [special shout-out to Leslie @ front desk]. Breakfast bar was better than most, would revisit if we ever go back to the area. Automated thermostat in room was a puzzle at first, got used to it
Thank Ernie A
Response from Brooke S, E-Commerce at SpringHill Suites by Marriott Chesapeake GreenbrierResponded 1 week ago
Thank you for your valuable review! We're thrilled you enjoyed your stay with us and look forward to welcoming you back to Chesapeake in the future.
SpringHill Suites by Marriott Chesapeake Greenbrier
Felt extremely fortunate to find a reasonably priced room for five people less than two weeks before Labor Day weekend. The room was spacious and clean with a couple of minor maintenance issues which were reported to hotel staff (and I trust have been addressed)....More
Response from Brooke S, E-Commerce Specialist at SpringHill Suites by Marriott Chesapeake GreenbrierResponded 1 week ago
Thank you for your review! We are glad you enjoyed our price, as well as front desk staff and breakfast employees. We apologize again for your maintenance issues during your stay.
Thank you again for your review, and we look forward to welcoming...More
We stayed Saturday night to visit family locally because a family member had passed away. The room was clean and had plenty of space. We were in room 513 thinking it would be quieter on the top floor; far from quiet. Other guests arriving late...More
Response from Brooke S, E-Commerce Specialist at SpringHill Suites by Marriott Chesapeake GreenbrierResponded October 5, 2018
Thank you for your valuable feedback. We sincerely apologize for the noise and profanity issues you encountered during your stay. We will share your feedback with our hotel team, and will alert the maintenance team to fix the air conditioning unit as well....More
I usually have trouble sleeping in hotel beds. These ones started to feel like my own bed after a couple days and I was able to get really high quality sleep. The smart TV is really nice since I have netflix and watch youtube quite...More
Thank Tim C
Response from Brooke S, E-Commerce Specialist at SpringHill Suites by Marriott Chesapeake GreenbrierResponded September 21, 2018
Thank you for your wonderful review! We're thrilled you enjoyed your stay with us and our wonderful amenities. We're also glad Cassandra helped you with your lost keys, and look forward to hosting you again in the future!
SpringHill Suites by Marriott...More
Springhill Suites by Marriott Chesapeake Greenbrier is your all suite hotel equipped with kitchenettes and complimentary wireless internet. Need a ride to the airport? We offer shuttle service to and from the …Moreairport. We are your hotel with friendly service for your business needs, social functions and family vacations in Hampton Roads. Less
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