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SpringHill Suites by Marriott Chesapeake Greenbrier

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1446 Crossways Blvd, Chesapeake, VA 23320-2839
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Family Value Road Trip Discount
US$161
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Traveller (43)
Room & Suite (23)
Videos (1)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 21-02-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SpringHill Suites by Marriott Chesapeake Greenbrier
Updated 21-02-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 42 hotels in Chesapeake
Location
Cleanliness
Service
Value
Springhill Suites by Marriott Chesapeake Greenbrier is your all suite hotel equipped with kitchenettes and complimentary wireless internet. Need a ride to the airport? We offer shuttle service to and from the airport. We are your hotel with friendly service for your business needs, social functions and family vacations in Hampton Roads.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Radio
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English
Hotel links
Special Price:Family Value Road Trip Discount
400Reviews2Q+A72Room tips
Traveller rating
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Popular mentions
Kristi B wrote a review Jul. 9
Mickleton, New Jersey348 contributions156 helpful votes
Stayed with my daughter for a field hockey tournament. The room was fairly clean, had a good size refrigerator and a microwave which was a plus. Plenty of space for the 2 of us. Numerous shopping & restaurants around the hotel. You can’t ask for extra towels. You have to exchange used towels with the front desk. Cleaning crew was not the nicest.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Reputation Management, General Manager at SpringHill Suites by Marriott Chesapeake Greenbrier
Responded 2 weeks ago
Kristi0723, Thank you for choosing to stay at SpringHill Suites by Marriott Chesapeake Greenbrier and providing your valuable feedback. We're glad you enjoyed your stay overall, however, we do apologize for the issues and inconveniences you experienced regarding additional towels and guest service. We will share your comments directly with our hotel team in order to provide the best possible stay in the future. Thank you again for your review, and we hope to welcome you back again soon. Sincerely, SpringHill Suites by Marriott Chesapeake Greenbrier
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BethanyPeak77 wrote a review Sep. 2020
Cedar Bluff, Virginia12 contributions4 helpful votes
Hotel's Favourite
I just visited the Chesapeake area and stayed at this hotel while working a week for the 2020 Census. I had a great week! This hotel was EXCELLENT. I had a room with 2 double beds and an area with a couch and desk. I brought my husband and 2 little ones with me and they stayed at the hotel while I worked, and we had plenty of room. The beds were comfy, there were lots of channels on TV to choose from, the shower was great...always hot water and the shower head would actually move so I could adjust it where I wanted it. Everything was very clean! I never heard any noise from other rooms. And the best part was the staff, especially Cassandra W! She was amazing!!! Very sweet lady that did everything she could to help us with whatever we needed. We travel a lot and we have never had any staff be as nice as she was. I would definitely stay here again! The world needs a lot more people like Cassandra!
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Date of stay: September 2020Trip type: Travelled on business
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Response from Reputation Management, Owner at SpringHill Suites by Marriott Chesapeake Greenbrier
Responded Sep. 24, 2020
Bethanypeak77, Thank you for your wonderful review! We strive to provide the best experience possible for our guests and love to see positive ratings. We truly appreciate you comments.
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edmosok wrote a review May 2021
Manhattan Beach, California11 contributions2 helpful votes
I stayed at Springhill Suites-Chesapeake Greenbrier the night of April 27. I mostly slept in the room and had some personal business in town the next day. Shortly before I was getting ready to check out, I noticed some sort of animal poop on the carpet. I took photos and showed it rot the front desk clerk at checkout. I said they really should adjust my bill. (The clerk was the hardest working person in the place. She had checked me the night before and looked like she was working. almost 24.7.). She told me she didn't have authority to do anything but would mention it to the manager, Chevalla King. She also gave me Ms King;s email address. I emailed and called with no response. I then sent a follow up email with no respponse. I then realized I also had never received a guest survey. What a great way to avoid negative reviews. I then contacted Marriott head office customer service. They said they would make sure my concern was elevated. Several days later, I received a call at 630AM that I later realized was from the hotel (I called back the missed #). I left Ms. King another message. I have yet to hear from her or or anyone from the hotel since. I am shocked at this lack of customer service and explanation/remediation for the dog or other poop the was in my room. That is not ok. I would give this place one star if not for the fact I thought the front desk clerk and another woman (didn't get either name) had been customer oriented. My recommendation thought is NO ONE SHOULD STAY HERE.
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Date of stay: April 2021
Rooms
Location
Service
Room Tip: Make sure there are no animal droppings in your room
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Response from Reputation Management, General Manager at SpringHill Suites by Marriott Chesapeake Greenbrier
Responded Jun. 2, 2021
Dear edmosok, I would like to start by apologizing to you for the lack of cleanliness and guest service during your stay, as we assure you this is non-indicative of our usual practices that we provide to our guests. We are glad you have brought these issues to our attention. We take these matters very seriously, and your review has been sent directly to our General Manager for further resolution. Thank you again for your review, as we assure you that your voice has been heard, and the issues will be addressed accordingly. Sincerely, Your Guest Services Team at SpringHill Suites by Marriott Chesapeake Greenbrier
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Mikenotjeff wrote a review Apr. 2021
6 contributions1 helpful vote
Party in the next room, loud music, squealing. Called the front desk asked the person who answered to have them stop. He sounded less than interested. He did go up, told the room about the noise complaint and they slammed the door. They continued to party until after 1 and then again in the morning after 9. I guess this hotel doesn’t care about enforcing noise complaints.
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Date of stay: April 2021Trip type: Travelled with family
Room Tip: If to want a good night sleep look elsewhere
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Response from Reputation Management, Owner at SpringHill Suites by Marriott Chesapeake Greenbrier
Responded Apr. 30, 2021
We're extremely disappointed to hear of the negative experience you had at our location and apologize for the inconvenience.
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tmartin552 wrote a review Apr. 2021
Chesapeake, Virginia1 contribution
Took my kids here for spring break (staycation). As always, room was clean from top to bottom. Staff was friendly and professional. Made sure they assisted us promptly and delivered anything that we needed. Will return to this location anytime. Thanks for another superb stay!!
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Review collected in partnership with this hotel
Date of stay: April 2021
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Response from Reputation Management, Owner at SpringHill Suites by Marriott Chesapeake Greenbrier
Responded Apr. 30, 2021
Thank you for your wonderful review! We strive to provide the best experience possible for our guests and love to see positive ratings.
Read more
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PRICE RANGE
US$99 - US$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites chesapeake greenbrier hotel chesapeake
LOCATION
United StatesVirginiaChesapeake
NUMBER OF ROOMS
132
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Frequently Asked Questions about SpringHill Suites by Marriott Chesapeake Greenbrier
Which popular attractions are close to SpringHill Suites by Marriott Chesapeake Greenbrier?
Nearby attractions include Cinema Cafe (1.2 km), Greenbrier Mall (1.2 km), and Hookah's Lounge & Shop (0.8 km).
What are some of the property amenities at SpringHill Suites by Marriott Chesapeake Greenbrier?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SpringHill Suites by Marriott Chesapeake Greenbrier?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at SpringHill Suites by Marriott Chesapeake Greenbrier?
Guests can enjoy free breakfast during their stay.
Is parking available at SpringHill Suites by Marriott Chesapeake Greenbrier?
Yes, free parking is available to guests.
What are some restaurants close to SpringHill Suites by Marriott Chesapeake Greenbrier?
Conveniently located restaurants include Abuelo's Mexican Restaurant, Pop's Diner Co., and Cracker Barrel.
Are there opportunities to exercise at SpringHill Suites by Marriott Chesapeake Greenbrier?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at SpringHill Suites by Marriott Chesapeake Greenbrier?
Yes, dry cleaning and laundry service are offered to guests.
Does SpringHill Suites by Marriott Chesapeake Greenbrier offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to SpringHill Suites by Marriott Chesapeake Greenbrier?
Many travellers enjoy visiting Commodore Theater (8.1 km), Virginia Stage Company at The Wells Theatre (8.8 km), and Ferry Plantation House (14.3 km).
Is SpringHill Suites by Marriott Chesapeake Greenbrier accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.