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SpringHill Suites Chesapeake Greenbrier

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241 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Chesapeake Greenbrier
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Showing 239: English reviews
Virginia Beach, Virginia
Reviewed 2 November 2015

To bring with, the moment we entered the hotel, we were greeted by Raven. What a joy! She is professional, but so pleasant, funny and let me know if everything is good. The room was ok. It was clean, but to me, needs updating. It felt old. Those things they call pillows need to be gone and the mattress was...

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Helpful?
Thank roseva
Penny_Hunt, General Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Hello Valued customer, Thank you for your feedback regarding your stay with us. We will be sure to share you compliments with Raven at the front desk, she is truly an asset our hotel. We also appreciate your suggestions for items the that needed some attention. Please know that our team has been notified so that these areas will be...

Syracuse, NY
Reviewed 31 October 2015

Springhill Suites Chesapeake Greenbrier was recommended to us by the groom when we came to town for the wedding with friends a night earlier than originally expected and needed a place to stay for the night. We looked online and decided to stay based on pictures of the property and rate. Check in was a breeze thanks to the Marriott...

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Helpful?
Thank nic715
Lansing, Michigan
Reviewed 20 October 2015

I usually don't do reviews because I don't have the extra time on my hands, but because I didn't want the hardwork of the employees to go unnoticed (Especially Terrence) I made it my business to do one this time. Beautiful hotel, though I think things are slightly falling apart. I called down to the front desk because I was...

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Helpful?
Thank Kari S
Reviewed 1 October 2015 via mobile

From pull up to check in my experience here was first rate. I had completed mobile check in so in a matter of 10 minutes I was in the door, unpacked from my vehicle and in my room. The rooms are large and spacious and the amenities are great. I had a special request of the Lead Engineer Anthony to...

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Helpful?
Thank Nathan A
Reviewed 9 September 2015 via mobile

This hotel was great for what we needed...mainly a place to lay our heads. The elevators were pretty slow, but that wasn't a big deal. Breakfast was great but it got old after 4 days (but hard to complain about a free full breakfast).

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Helpful?
Thank jhagan123
A TripAdvisor Member
1 review
Reviewed 9 August 2015 via mobile

Hotel price was jacked up because there was a large sporting event in town. The room was ok, but they did not clean the room daily. When it was cleaned, didn't really look like much was done. The TV was broken. It was promptly replaced, but the replaced TV didn't work well. The cable or tv caused the screen to...

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Helpful?
Thank A TripAdvisor Member
Penny H, General Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Hello valued guest, Thank you for taking the time to send us your comments regarding your stay with us. I am sorry to hear that our hotel did not meet your expectations. We want you to know that we will be taking your information into consideration for future sporting events as we know that it can be very busy and...

Reviewed 3 August 2015

Since the hotel keeps removing my review and not responding..........Just don't stay here. Do yourself a favor. Worst customer service ever. From giving away rooms to being called "dude" and "buddy". Also incorrect business card info for GM to lies and deception throughout the whole stay. Lastly giving keys to someone elses room.....you cant make it up. The response to...

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4Thank mikev9188
Penny_Hunt, General Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Hello valued customer, As stated in my recent e-mail response to you, we truly apologize for any inconveniences you had during your stay. Once again we apologize for any misunderstandings or errors on our part and as promised, actions have been taken to correct any items that needed attention. Please know that we value your business and we hope that...

Baltimore
Reviewed 21 July 2015

Stayed here while traveling down the coast and it was pretty standard. Very clean and the staff was professional. I can't say anything really stood out as good or bad so I'd stay here again. The internet was free and pretty speedy, so that was a plus!

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Helpful?
Thank Vixia
lake Placid, United States
Reviewed 12 July 2015

Overall the hotel is nice but there is no jacuzzi next to the pool and the pool was very small. The televison stations were lousy and the reception was horrendous. The Staff was friendly and the facility was clean. There was a problem which the manager addressed. The location was good with easy access to the Interstate.

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Thank Tom S
Doylestown, PA
Reviewed 6 July 2015

Stayed here over the July 4th holiday for a family wedding. Staff is very friendly and everyone says hello to you. Hotel was crowded, but quiet, as least while we were there. Wifi never worked for us. Room was just ok and a little cramped for 5. Pull out couch was only fit for one of our little kids, which...

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Helpful?
Thank DukeNC
Penny H, General Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Hello to our summer traveler, Thank you again for choosing our hotel for your recent stay while attending your event. Your feeback is truly valued and appreciated. Please know your information will be reviewed with our entire management team and we will take all of your comments into consideration as we work to resolve any challenges mentioned in your review.....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Springhill Suites Chesapeake Greenbrier is your all suite hotel eqipped with kitchenettes and complimentary wireless internet. Need a ride to the airport? We offer shuttle service to and from the airport. We are your hotel with friendly service for your business needs, social functions and family vacations in Hampton Roads. ... more   less 

Additional Information about SpringHill Suites Chesapeake Greenbrier

Address: 1446 Crossways Blvd, Chesapeake, VA 23320-2839
Region: United States > Virginia > Chesapeake
Price Range: $114 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Chesapeake Greenbrier 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Springhill Suites Chesapeake Greenbrier Hotel Chesapeake
Hotel Style:
#2 Romantic Hotel in Chesapeake
#9 Business Hotel in Chesapeake
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Questions & Answers

Questions? Get answers from SpringHill Suites Chesapeake Greenbrier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms seemed good as we had people on all different floors and no one had a complaint”
 of 5 bubbles 926tbrown, 23 Oct 2016 | Read review
“continue doing what you do”
 of 5 bubbles 777mello, 20 Aug 2016 | Read review
“I was on the 4th floor and it was quiet and nice. Awesome.”
 of 5 bubbles G8968NQbarbarag, 17 Aug 2016 | Read review
“Choose away from the highway.”
 of 5 bubbles lynnl270, 16 Aug 2016 | Read review
“This is one of many hotels close to major highways in Tidewater. Just pick one. They're all about the same - very adequate.”
 of 5 bubbles 826vm, 18 Jul 2016 | Read review
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