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Extended Stay America - Chesapeake - Crossways Blvd.

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Traveller (19)
Room & Suite (12)
Dining (2)
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Overview
  • Excellent33%
  • Very good18%
  • Average14%
  • Poor12%
  • Terrible23%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
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Rooms
Apr. 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (64)
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21 - 25 of 63 reviews
Reviewed 4 July 2017

The staff was amazing and we were given a room right away.The room was mediocre. Multiple stains on the carpet and bed cover. Missing light bulb.Security is needed at night or someone will get robbed.More

Review collected in partnership with Extended Stay
Thank NurseJackie27
Response from 00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd.Responded 4 July 2017

We sincerely apologize for the issues you encountered in your room and regret the inconvenience caused while you were here. We can assure you we will take appropriate measures in an effort to improve our performance moving forward. On a positive note, we are glad...More

Reviewed 2 July 2017 via mobile

We checked in around 6:00 pm after a long drive with traffic, put our things in the room and left out to enjoy the evening. When we arrived back in our room to go to bed I noticed that there were stains on the sheets....More

Thank Laveria J
Response from 00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd.Responded 2 July 2017

Laveria, I am very sorry we failed to deliver the exceptional stay you deserved. We apologize for the cleanliness issues you encountered and regret the inconvenience caused. We have shared your concerns with my housekeeping team. Please let us and our front desk know how...More

Reviewed 27 June 2017

Not a bad little spot to stay at. It is close to mall, local restaurants, and a movie theater. The hotel is located on a quiet street and lots of parking. I would stay there again if and when I am in the area.More

Review collected in partnership with Extended Stay
Thank Cornell M
Response from 00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd.Responded 29 June 2017

Cornell, we are delighted you had a great stay at Extended Stay America - Chesapeake - Crossways Blvd. It's nice to see that our convenient location worked perfect for your needs and was close to all the places where you wanted to go. We appreciate...More

Reviewed 23 May 2017 via mobile

I arrived at the hotel about 1130pm to find nobody in the office. Eventually a young man came to inform me that there were no rooms available even though I had a reservation. There were 3 other parties that came along and the man suggested...More

Thank Zac'andJay F
Response from 00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd.Responded 24 May 2017

I hope you will accept my personal apologies for not providing the exceptional stay you deserved. I regret the issues you experienced at the check-in and for your room not being ready on your arrival. Your feedback is important to us and will use it...More

Reviewed 10 May 2017

Stayed in the hotel for a month because of the brand. This hotel is located at a great location and services are really good.. Rooms need renovation.. House keeping is set for once a week and they charge for any additional services. Can hear sound...More

Thank kvelu
Response from 00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd.Responded 11 May 2017

Thank you for sharing your thoughts about your stay. We are happy that you liked our courteous service, affordable rates and our convenient location as well. We also appreciate your observations and regret any inconvenience caused. We hope to welcome you back soon and earn...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$83 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$83 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (19)
Room & Suite (12)
Dining (2)
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Room Tips
"Have them explain all policies before check in!"
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"Find another hotel."
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"Ask for a room up front; the highway is RIGHT BEHIND the hotel is VERY loud. Also, be warned that there's..."
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"Those with handicaps should stay on the first floor; bring your own hairdryer"
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