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When I pulled back the sheets to go to sleep for the night, there were mouse droppings inside the sheets. The housekeeping came to my room to change the bedding, but it kept me from sleeping, as I had to wonder if mice would be...More
Response from HIS4449, Guest Relations Manager at Candlewood Suites Chesapeake/SuffolkResponded 2 days ago
Your comments are forwarded to the Management. Please accept our sincere apologies.
Nice place to stay, do recommend. Staff was very helpful and friendly. The hotel is located in nice quiet neighborhood so not a lot of outside noise. Hotel was very clean. The only negative was the ice maker in fridge/freezer was inoperable. I wouldn't hesitate...More
I stay here all the time when I am in the area. The staff treat me so well and I call this my second home. The Hotel is clean and location is very convenient . They accommodate me even on the days that they are...More
The staff (Mike) made our stay a 5 star experience. Very customer focused. Clean and comfortable rooms close to all our needs in the area. If they add an outdoor pool, I'll rate a 6. Do note that there is not daily maid service, but...More
We arrived at 4:02 PM. Room was not ready and had to wait. Check in is at 4:00 PM. Upon entering room the TV did not work. Called manager at service desk to repair and finally get it to work. Room was so "over sprayed"...More
Response from HIS4449, Guest Relations Manager at Candlewood Suites Chesapeake/SuffolkResponded 5 June 2017
Dear Thomas Brown,
We are very thankful and grateful for your business. We value your feedback and take it seriously. While researching the check-in and check-out courtesy call notes you had expressed you had a great stay. However Your comments will be forwarded to respective...More
US$81 - US$121 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#13 Business Hotel in Chesapeake
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Candlewood Suites Chesapeake/Suffolk Hotel Chesapeake ,