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Candlewood Suites Chesapeake/Suffolk

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67 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Chesapeake/Suffolk
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Showing 67: English reviews
Reviewed 18 June 2015 via mobile

I will sum this stay up very quick, this place needs an exterminator. Roaches are all over the place, I checked in sat down for a minute went to warm up my food and roaches were all around my food. I went back to front desk got my money back and never returned. Very nasty establishment, I would not recommend...

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Helpful?
3Thank Naomi T
Peter K, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear Naomi, We thank you for visiting our hotel and appreciate your patronage to our hotel and the brand. If you may scroll down the reviews you will find most reviews being very positive and no mention of any infestation. I can understand your frustration due to the fact that you were removed from the hotel for disorderly conduct. In...

Boone, North Carolina
Reviewed 15 June 2015

I was back in Chesapeake for work and I decided to give the Candlewood a try again. Had a double room booked the week before and at check in they had only a single room with a pull out couch. I was less than pleased especially when I booked the room and there was a double room available. The room...

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Helpful?
Thank jasontoy1
Peter K, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear Jason Toy, Thank you for your valued business and staying with us. Taking time to send your feedback is greatly appreciated. Our sincere apologies for not being able to get the room type you wanted. It is IHG's policy that room type is only a request and not guaranteed. We will do our best to accommodate as you request....

Boone, North Carolina
Reviewed 10 March 2015

I recently stayed at this location on business and decided to give it a try. First off, the staff was great and friendly in every way. They all went out of their way to make my stay enjoyable as possible. The rooms were clean and tidy but seemed very small. Since I was in town for a couple weeks, it...

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Helpful?
Thank jasontoy1
Peter K, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear Mr. Jason Toy, Thank you so very much for taking time to send your feedback. Your kind words describing our dedicated staff is greatly appreciated. I am very sorry about the internet being slow. It was due to the snow storm related power outage in the area and however it has all been fixed and back to normal with...

New Prague, Minnesota
Reviewed 3 January 2015

I stayed here for a business trip and the staff was very helpful. We had some packages delivered to the front desk and they were good about it, and my travel plans changed requiring me to add an extra night and they were very accommodating. My biggest gripes were that I was on the third floor and there was very...

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Helpful?
Thank Joel H
Peter K, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear Joel, Thank you for staying with us and taking the time to send us your feedback. Your kind words about our staff and a 4 star service rating is greatly appreciated. Our sincere apologies for the pressure and taste of the water. I have reached out to the city to see if a better taste could be enhanced to...

Leesburg, Virginia
Reviewed 3 December 2014

Staff was very helpful and friendly. However, the hotel was tired and in need of an upgrade. Rooms and furnishings were very old and not real comfortable. Most rooms are only one queen bed and only six rooms have two twins. No king beds. The hotel is a decent value for the low price charged, but make sure to set...

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Helpful?
Thank John J
IHGCare, Guest Relations Manager at Candlewood Suites Chesapeake/Suffolk, responded to this review

Dear John J, Your taking some time out of your busy day is much appreciated. I am elated to see your generous 5 star rating for the service you have experienced in our hotel. To see and read kind words from our valued guests is always uplifting and a boost for us to further our efforts in attaining and even...

Maryland
Reviewed 29 September 2014

I stayed at this Hotel and would recommend to my Co-workers . The Manager to Front desk staff are very helpful and Polite. I could get an answer and help for whatever I needed . the Hotel is very clean .

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Helpful?
Thank Steve I
Lynchburg, Virginia
Reviewed 12 June 2014

I have visited my husband working out of town several times. The staff is wonderful very polite helpful the rooms are clean, Everything is close by great food & shopping. I look forward to visiting again Barbara Bauman

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Helpful?
1Thank Barbara Ann G
Lynchburg, Virginia
Reviewed 12 June 2014

I have been staying here for about two month's now while working in the area. The rooms are clean service is great and the rates are the best around. I highly recommend staying here. John Gallagher Jr.

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Helpful?
1Thank John G
Bucktown, Pennsylvania, United States
Reviewed 14 May 2014

I arrived on a business trip, never staying at a Candlewood before. I was greeted at the desk by one of the most friendly staff I have ever encountered. The room was not ready for my early check-in, but was assured that it would be soon. I went out to my truck and got my things together and figured I'd...

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Helpful?
1Thank Raymond C
Washington DC, District of Columbia
Reviewed 15 April 2014

There are tons of places to stay in Chesapeake, and this is a very nice hotel, with clean Rooms and comfortable bedding included the price is very reasonable . Plus it's location is great as it is nearby to shopping, all kinds of Restaurants . I stay at this Hotel every month to visit my Mom and the staff is...

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Helpful?
Thank Tiffany H

19 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Extended Stay Hotel Chesapeake Suffolk - Hampton Roads Area VA.The Chesapeake Suffolk Hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Candlewood Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites hotel is centrally located at Exit 11 of I 664 near I 64, & I 264, and minutes from Portsmouth, Hampton, Norfolk, Suffolk & Virginia Beach business & real estate districts. Our location offers easy access to Harbour View Commerce Park, Lockheed Martin, Raytheon, SAIC, Northrop Grumman, General Dynamics, Mitre, Sysco JFCOM , US Coast Guard & the Newport News Navy Shipyard. The Candlewood Suites Hotel offers apartment-like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee applies) offers studio & one-bedroom apartment-like suites featuring fullyequipped kitchens, spacious living & work areas, TV w/ DVD players and free wired & wireless Internet access. Other features include a 24-hour business center w/ free Internet, print/fax/copy capabilities, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Chesapeake/Suffolk

Address: 4809 Market Pl, Chesapeake, VA 23321-2235
Region: United States > Virginia > Chesapeake
Price Range: $113 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Chesapeake/Suffolk 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Candlewood Suites Chesapeake/Suffolk Hotel Chesapeake
Chesapeake Candlewood Suites
Hotel Style:
#13 Business Hotel in Chesapeake
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Questions & Answers

Questions? Get answers from Candlewood Suites Chesapeake/Suffolk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check with the hotel directly for extra charges if you use an website booking service.”
 of 5 bubbles gregburch2016, 24 Jun 2016 | Read review
“Quiet Rooms ,Clean Hotel”
 of 5 bubbles gregel42, 31 Jul 2015 | Read review
“Hotel close to Mall and Restaurants”
 of 5 bubbles 931sherryg, 15 Jul 2015 | Read review
“Dont stay on first floor.”
 of 5 bubbles Nodiva10, 6 Jul 2015 | Read review
“"Make sure that your room is reserved !”
 of 5 bubbles jasontoy1, 15 Jun 2015 | Read review
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