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All reviewsfront deskcracker barrelroom was cleanwafflesgreat customer serviceoff the highwayparking lotmarriott pointscheck in was easyconvenient locationgas stationeasy accessvery nice hotelthe breakfast areafresh fruitnight staycomplimentary breakfast
Perfect for what it is. Not a fancy hotel, and downmarket for Marriott. But newer, nice, clean, simple. No mugs here, only disposable cups. But free wifi and free breakfast. Lots of restaurants near by. Do remember to put out the do not disturb sign...More
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 12 December 2016
Great friendly service, quiet room and good breakfast (poppyseed bread was excellent). Bathroom sink a little small. Bed comfortable, fridge and microwave. Bed was comfortable. Tauri front desk person was very cordial and friendly.
Thank A TripAdvisor Member
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 9 December 2016
Thanks for the feedback and especially for mentioning Tauri - she is our superstar on the front desk
This location is your average Fairfield by Marriott property. Stayed in room 311 which had king bed, jetted tub in room, small microwave and refrigerator. Room was clean Location of room was quiet in spite of proximity to elevator. Parking was ample. Breakfast provided 6-10...More
1 Thank Paula H
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 5 December 2016
many thanks for your kind feedback - we appreciate hearing from you
We stayed at this Fairfield for 2 nights while visiting family in the Richmond area.
The staff was most accommodating and friendly.
The breakfast variety was really good.
Our only problem was with our air conditioner and the staff had it repaired in short order....More
1 Thank Bruce B
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 23 November 2016
many thanks for your feedback - we appreciate that we were able to fix the a/c problem quickly - we look forward to welcoming you back again
This was the first and will be the last time i stay at this hotel. I booked my room for 2 nights checked in on a saturday checked out monday morning the room was very clean and nice no problem until i got ready for...More
1 Thank britanynicole90
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 21 November 2016
I sincerely apologize for the problems that you encountered during your recent stay - it is a rare instance that we have problems of this kind at the hotel - I apologize that I was not able to contact you before you left...More