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Quality Inn & Suites

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141 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites
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Showing 141: English reviews
Fairfax, Virginia
2 reviews
Reviewed 15 June 2016

First and foremost I want to let it be known that the staff was wonderful. They did a great job inspite of the position that the owners of the property put them in. They claim is that they are 80% done with the renovations. The website said newly renovated, which to me means complete. That isn't the case. The room... More 

Thank carolynb234
Kassanda S, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Carolynb234, Thank you for responding regarding your recent stay at our Hotel. We do appreciate all feedback from our guests. First let me apologize for not exceeding your expectations. We truly wanted to be finished with all renovations by now, but things just did not seem to work that way. We would like to invite you back when you... More 

Manakin Sabot, Virginia
Level Contributor
3 reviews
Reviewed 4 June 2016

When we first walked in to check in, the first thing we noticed was all the dust from renovations. That's the first impression you want your guests to have? We went up to our room on the second floor (no elevator, hard to carry heavy suitcases up the stairs), and were met by someone from housekeeping handing us an ice... More 

Thank Ruth L

Travellers are raving about these Exmore hotels

Fulton, New York
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 May 2016 via mobile

Booked online and we weren't told they were under construction. Construction debris was all over the premises and the parking lot. The room they gave us wasn't even clean. The staff was rude and uncooperative. They're customer service was terrible. My advise...stay away!

1 Thank Karen A
Chesapeake, Virginia
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 May 2016

A group had this Inn booked weeks in advance and they should have advised us that they were going to be in the middle of a huge remodeling project. Needless to say it was dirty and dusty. The beds were very comfortable. The breakfast had much to be desired and had only 4 tables available - not nearly enough when... More 

1 Thank lexuslady1
Boston, MA
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 May 2016

Two couples stayed one night May 14 - the rooms and hotel were a mess. Pros: They are renovating the lobby and the rooms had new furniture and new comfortable mattresses. Cons: The rooms are actually still under construction and look like the workers just quit for the day. Both our rooms had new globs of plaster all over the... More 

1 Thank jfmBoston
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 April 2016

I'm shocked at the bad reviews, because I've stayed here twice in the past few months and both times have been extremely pleased. Yes, it's an older hotel under some renovations. The renovations have been lasting a few months, but at neither visit did any renovation work affect me or my stay. For the price, in my experience, the rooms... More 

Thank letsgoaway76
New Bern, North Carolina
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 April 2016

the parking lot was full when we pulled in but we quickly realized it was because the employees were throwing a baby shower in the lobby that lasted several hours. The hotel is "under renovation" but the sign said it was supposed to be completed two weeks earlier. I've done projects at home so I know repairs can take longer... More 

Thank rose1901
Kassanda S, Manager at Quality Inn & Suites, responded to this review

Thanks for the review. I just wanted to correct a few things. First, we rent our breakfast room for small gatherings to anyone the we can accommodate. I am not sure why you think the employess were having a baby shower but that was not the case. Also, just because you don't see work going on doesn't mean it's not... More 

Warren, Connecticut
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 January 2016 via mobile

OMG I was so nervous after I booked this room and read some of the reviews. It was not as bad as some I read. The clerk at front desk was very accommodating. She even called and asked if our room was ok. It does need updating but did notice a sign in the lobby, they were renovating. Room was... More 

Thank drrWarren
Jamesville, VA
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 January 2016

If I hadn't been so exhausted, we would have packed up and moved to another hotel. The room was dirty (will attach images) and dark. Half the TV channels didn't work and there wasn't even a news channel to put on. My husband had to keep saying, "come on, it's only one night." And we listened to trucks go by... More 

Thank CJBayside
Cherry Hill
Level Contributor
5 reviews
4 hotel reviews
Reviewed 21 December 2015

Only stayed one night (which was one too many) at this disgraceful place. Was tired from driving all day so I decided to rest here for the night. I was so tired I went right to sleep when I got into the room. When I woke up I realized what a dump I had been staying in. $70 should at... More 

Thank 875seany

24 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
This charming Exmore, Virginia hotel offers convenient access to Tangiers Island, Kiptopeke State Park and more!Located on Virginia's U.S. Route 13, we are the only hotel in the Exmore area with an adjacent restaurant. We offer clean comfortable accommodations and a convenient location for a reasonable rate. This Exmore hotel offers easy access to local beaches, art galleries and attractions such as the Chincoteague National Wildlife Refuge and Kiptopeke National Park. Each well-appointed guest room features cable satellite television with HBO(R) and high-speed Internet access. Start the day off with a complimentary continental breakfast with hot items, or breakfast at the full service Sage Diner located adjacent to the hotel. Other hotel amenities include an outdoor heated swimming pool, guest laundry and some business services. Pets are welcome!Just minutes from the hotel, guests can visit local attractions such as The Painter Gallery or the Turner Sculpture Gallery. Take a quick day trip to Tangiers Island or NASA Wallops Island. Guests will also enjoy spending the day exploring the Eastern Shore Railway Museum, the Decoy Factory Gift Shop or the Maritime & Oyster Museum. ... more   less 

Additional Information about Quality Inn & Suites

Address: 2543 Lankford Highway, Exmore, VA 23350 (Formerly Best Western)
Region: United States > Virginia > Exmore
Price Range: $82 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 52
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Also Known As:
Best Western Eastern Shore Hotel Exmore
Best Western Exmore
Exmore Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for first floor, I don't think the 2nd floor has an elevator”
 of 5 bubbles 368stevenr, 26 Aug 2016 | Read review
“Rooms on south east side are quieter and almost complete. Make sure to ASK if the remodeling is complete???”
 of 5 bubbles 230frankd, 25 Aug 2016 | Read review
“Not Room 106, that's for sure.”
 of 5 bubbles Maargvark, 21 Jul 2016 | Read review
“Many rooms have outside entrances. I think that some people may want to know this before booking.”
 of 5 bubbles dabbytoo, 23 Jun 2016 | Read review
“This hotel might be great in a month, because the Owen is update it with new things.”
 of 5 bubbles setfree, 20 Jun 2016 | Read review
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