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Quality Inn & Suites

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Quality Inn & Suites
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143 Reviews from our TripAdvisor Community

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Showing 143: English reviews
toms river, United States
Reviewed 29 November 2014

Stayed for one night the room had mold around the doors and windows, We made reservations with a dog and the front desk did not know we had the dog and needed to change our room, the front desk girl had her cell phone on the whole time we were checking in. The best thing about stay was the breakfast...

Review collected in partnership with Best Western
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Helpful?
Thank Randy R
Sarah L, Manager at Quality Inn & Suites, responded to this review

Dear Randy; I'd like to thank you for taking the time to share your recent experience with us. Please accept our sincere apologies that your guest stay was not 100% satisfactory. Everything we do is aimed at our guests having a wonderful experience and we are disappointed to read that we let you-and ourselves-down by not providing that. We appreciate...

Willingboro, United States
Reviewed 20 November 2014

A great place to spend time at Virginia Beach without staying in Virginia Beach. Provided, you don't mind the additional drive. Easy access without the I-95 and I-64 traffic madness. scenic drive any time of the day.

Review collected in partnership with Best Western
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Helpful?
Thank Cary K
Sarah L, Manager at Quality Inn & Suites, responded to this review

Dear Cary; Thank you for sharing your trip with us. We are very pleased to see you enjoyed your stay and appreciate you letting us know the hotel was a good fit and location for your needs. We look forward to welcoming you back again soon. Sincerely, Sarah e-Commerce Manager Best Western Eastern Shore, Exmore VA

Lake Wales, United States
Reviewed 30 October 2014

housekeeping was excellent. Front staff very friendly and helpful. Free breakfast was excellent. Best breakfast ever. Breakfast staff very good. Stayed on top of everything. Never ran out of anything. Beautiful property. Well kept. Location is great. Beds were comfortable. Housekeeping did an excellent job. Did not want to leave.

Review collected in partnership with Best Western
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Helpful?
Thank Denise R
Sarah L, Manager at Quality Inn & Suites, responded to this review

Dear Denise; Thank you for your review, we greatly appreciate the kind words and praise for the hotel staff. I am delighted to read that you enjoyed your stay with us and thank you for selecting our hotel as your place to stay while in Exmore. We will share your feedback with the team to continue to motivate and inspire...

Richmond, United States
Reviewed 27 October 2014

This hotel was a good value for the money. No frills but since I wasn't going to be there long - just overnight - it fit well with my budget and I didn't need any bells and whistles. The staff was super nice and I'd recommend this hotel to others.

Review collected in partnership with Best Western
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Helpful?
Thank Melanie B
Sarah L, Manager at Quality Inn & Suites, responded to this review

Dear Melanie; Thank you for sharing your trip with us, we are very pleased to see that you enjoyed your stay with us. Providing our guests with a great value, in a friendly, warm and inviting atmosphere is what we pride ourselves on, we are delighted to read we met your expectations. We look forward to welcoming you back the...

Bainbridge Island, Washington
Reviewed 21 October 2014

Based on my previous night's experience at the excellent Best Western in Rockville, MD I barely got a room at this one, which turned out to be the "handicapped" room (She asked me, "Are you handicapped?") which had an outside entrance just beyond the inside entrance which was taped with duct tape.The room was worse than most, and I noticed...

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Helpful?
Thank Michael S
Sarah L, Manager at Quality Inn & Suites, responded to this review

Dear Michael; Thank you for reaching out to us and expressing your concerns from your recent stay. I would like to apologize that your stay was not 100% satisfactory. What you experienced is not typical for our hotel and we are sorry to see that the impression you were left with was unpleasant. I've shared your feedback with the General...

Long Pond, Pennsylvania, United States
Reviewed 14 October 2014

We stayed here on 10/11/14 to rest up before the remainder of our trek home to Pennsylvania. We arrived at 9:30pm after being on the road for 4 hours. The staff was very friendly and helpful. Rooms are a little older but clean. Would stay there again. Room doesn't automatically come with a refrigerator or microwave but if you request...

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Helpful?
Thank Denise W
Sarah L, Manager at Quality Inn & Suites, responded to this review

Dear Denise; Thank you for being our guest and sharing your trip with us. We are very pleased to see that you enjoyed your stay and found the Best Western Eastern Shore had all you needed for a pleasant stay. I'm sorry about the missing WiFi details, that is very important to our guests who use it for work, pleasure...

Clarks Summit, Pennsylvania, United States
Reviewed 12 October 2014 via mobile

Although our first floor room had a bit of traffic noise, the firm king-sized bed made up for it and we got a great night's sleep. Older, refurbished room but nice and clean. Staff were very cheerful and helpful. We asked for more towels and they were delivered in less than 5 minutes. Nice, QUIET little refrigerator that didn't noisily...

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Helpful?
Thank BarbaraG332
Sarah L, Manager at Quality Inn & Suites, responded to this review

Dear Barbara; Thank you for taking the time to share your trip with us. I am delighted to read you enjoyed your stay and found the Best Western Eastern Shore had all you needed for a pleasant stay. We really appreciate your feedback and glad to see that you had a quite, comfortable, peaceful night with us. We hope to...

damascus, United States
Reviewed 6 October 2014

I've never been to a hotel where we didnt have any soap to wash our hands. I can now say I have. We also had a lady check us in who would rather talk on her phone than check us in. Not great when you are trying to rush to a wedding.

Review collected in partnership with Best Western
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Helpful?
Thank Tammi F
Sarah L, Manager at Quality Inn & Suites, responded to this review

Dear Tammi; Thank you for reaching out to us and sharing your experience. Please accept our sincere apologies for the unpleasant experience you had and inconveniences you may have experienced. We take great pride in ensuring our guest’s satisfaction. You brought up a few areas that need our immediate attention and rest assured, our manager will take the steps to...

Myrtle Beach, South Carolina
Reviewed 9 September 2014

I stayed here for two nights while traveling this summer. I arrived after midnight and was checked in by the night auditor who was very friendly and helpful. The lobby was bright and clean and seemed well taken care of. I stayed in a first floor, nonsmoking room, and it was also clean and well taken care of...although slightly dated....

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Helpful?
Thank MichelePappagallo
Sarah L, Manager at Quality Inn & Suites, responded to this review

Dear Michele; Thank you for the very kind remarks and compliments for the hotel staff and services. I am very pleased to read you enjoyed your stay and found the Best Western Eastern Shore to be a good fit for your needs. We hope to see you again the next time your travels bring you through the area. Sincerely, Sarah...

Boston, Massachusetts
Reviewed 9 September 2014

Every other BW we have stayed in (dozens) has been not just a little but much better. Bathroom not that clean, shower curtain rod broken/hanging by a thread, no fridge in room, thin towels, very few TV channels and those available were poor, picture fell off the wall, staff not very friendly/seemed unhappy to be there. Staff directed us to...

Review collected in partnership with Best Western
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Helpful?
1Thank RoadWarriorXYZ
Sarah L, Manager at Quality Inn & Suites, responded to this review

Dear Road Warrior; Thank you for taking the time to express your concerns regarding your recent stay at Best Western Eastern Shore. I hope you will accept my apologies for the inconveniences you experienced. I will share your feedback and comments with the General Manager so she can ensure her staff makes immediate changes to the guest room you occupied...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
This charming Exmore, Virginia hotel offers convenient access to Tangiers Island, Kiptopeke State Park and more!Located on Virginia's U.S. Route 13, we are the only hotel in the Exmore area with an adjacent restaurant. We offer clean comfortable accommodations and a convenient location for a reasonable rate. This Exmore hotel offers easy access to local beaches, art galleries and attractions such as the Chincoteague National Wildlife Refuge and Kiptopeke National Park. Each well-appointed guest room features cable satellite television with HBO(R) and high-speed Internet access. Start the day off with a complimentary continental breakfast with hot items, or breakfast at the full service Sage Diner located adjacent to the hotel. Other hotel amenities include an outdoor heated swimming pool, guest laundry and some business services. Pets are welcome!Just minutes from the hotel, guests can visit local attractions such as The Painter Gallery or the Turner Sculpture Gallery. Take a quick day trip to Tangiers Island or NASA Wallops Island. Guests will also enjoy spending the day exploring the Eastern Shore Railway Museum, the Decoy Factory Gift Shop or the Maritime & Oyster Museum. ... more   less 

Additional Information about Quality Inn & Suites

Address: 2543 Lankford Highway, Exmore, VA 23350 (Formerly Best Western)
Region: United States > Virginia > Exmore
Price Range: $82 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Eastern Shore Hotel Exmore
Best Western Exmore
Exmore Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look at the room before you pay.”
 of 5 bubbles campgirl2015, 12 Dec 2016 | Read review
“ask for first floor, I don't think the 2nd floor has an elevator”
 of 5 bubbles 368stevenr, 26 Aug 2016 | Read review
“Rooms on south east side are quieter and almost complete. Make sure to ASK if the remodeling is complete???”
 of 5 bubbles 230frankd, 25 Aug 2016 | Read review
“Not Room 106, that's for sure.”
 of 5 bubbles Maargvark, 21 Jul 2016 | Read review
“Many rooms have outside entrances. I think that some people may want to know this before booking.”
 of 5 bubbles dabbytoo, 23 Jun 2016 | Read review
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