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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

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Traveller (39)
Room & Suite (16)
Dining (1)
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Overview
  • Excellent15%
  • Very good18%
  • Average19%
  • Poor16%
  • Terrible32%
1 week ago
“Home away from home”
9 Dec 2017
“Not a good place to stay”
Free Parking
Non-Smoking Rooms
Suites
Pets Allowed
Wheelchair Access
Self-Serve Laundry
Breakfast included
2 Star Hotel
All hotel details
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Special Offer: Save up to 10% TODAY!
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (77)
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1 - 5 of 73 reviews
Reviewed 1 week ago via mobile

I stayed here for several days while one of my adult children recuperated at a nearby hospital. The property has an excellent location, within a short walk from the hospital and restaurants. The price is reasonable. There is a special discount for family members of...More

Thank cvaccaro58
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair OaksResponded 1 week ago

Thank you for taking the time to share your review. We are pleased our location was perfect for your needs and that you found us to be at a good value. Your feedback is of utmost value, and we will use it as a training...More

Reviewed 19 March 2018

Extended stay America should do an employee training well enough for them to make everything works as it should be. I know it is difficult for them to clean entire room but at least try to give some effort in it. Stinky stain in bed...More

Review collected in partnership with Extended Stay
Thank danchoi1020
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair OaksResponded 20 March 2018

Danchoi, thank you for being our guest. We cannot apologize enough for the poor service you received during your stay. To make sure this does not happen again, we are actively working with our staff to improve our guest experience. We have discussed your feedback...More

Reviewed 12 March 2018

Used trip advisor to book this room. My wife was under the assumption she booked a room big enough for all 5 of us. We received a room with one bed that made for an extremely uncomfortable nights sleep. When we asked for a more...More

Review collected in partnership with Extended Stay
Thank mjason28
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair OaksResponded 13 March 2018

Jason, thank you for sharing the specifics of your stay with us. Please accept our apologies for the reservation mix-up by the third party website. We will investigate what went wrong in your instance. Although what happened is not typical, we obviously have room to...More

Reviewed 16 January 2018 via mobile

Nice location... Service was very nice... Only complaint is we didn’t have any wash clothes in the room and they didn’t have any extra ones to bring us. Other than that it was a nice hotel... Very roomy..More

Thank MsPrissy1986
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair OaksResponded 17 January 2018

Thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and convenient location. Your feedback is valuable as it will help us improve moving forward. We hope to have the opportunity to welcome you back. Sincerely, Hotel...More

Reviewed 7 January 2018 via mobile

I was sick & sleeping. It was our 3rd or 4th day. I'm awakened by a quick knock. I unentangled myself from the bedding & went to the door, removing my earplug & there was a second quick knock. Before I could say anything, the...More

Thank Patricia P
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair OaksResponded 8 January 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$80 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$80 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (39)
Room & Suite (16)
Dining (1)
Questions & Answers
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Dallas M
24 February 2017|
Answer
Response from jackiejamis0n | Reviewed this property |
I doubt it. This is a bare bones place that doesn't include amenities like a glass for water by the sink.
0
Votes
Room Tips
"First floor"
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"Do not stay over here"
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"Second story might be quieter as parking is close to all lower rooms, much like a motel. Noisy cars..."
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"I prefer bottom floor level rooms... very easy to access the parking lot & your vehicle. Otherwise..."
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