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As always I read the reviews before I reserved a room at the Inn. I had already reserved a room at another hotel on Post but the room rate was very high. So I decided to give the Holiday Inn a chance. Due to a...More
My wife and stayed here after the moving truck loaded our household goods. We were pleased with the cleanliness, the comfortable room and bed, and how quiet it was. The breakfast was the usual Holiday Inn Express fare.
From checkin to checkout, could not have had a better stay! Staff very friendly & efficient. Room was spacious, clean & super comfortable bed. Hot breakfast included that was good. Some of us gathered in the breakfast area at night, the space was clean and...More
The first niggt had them change the sheets cuz my granddaughter found a tiny bug in the bed. I should have changed rooms...my fault. The carpet was very dark, guess not to show dirt. But...$123 per night during the week and 85 on the weekend....More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Knadle Hall on Ft Belvoir (An IHG Army Hotel)Responded 7 May 2017
Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. I would like to address this with you further and have sent you a private message in...More
The good: the front desk staff was very nice at check-in. I commend the smiling staff and attention to get customers checked in. Appreciate the friendliness as it is a nice welcome when the desk clerks are friendly and helpful.
Everything else: The hotel physical...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Knadle Hall on Ft Belvoir (An IHG Army Hotel)Responded 12 May 2017
Thank you for staying with us and for leaving a review. I am happy that you found our staff accommodating. However, everything else went downhill from the condition/ layout of the bathroom to the television set and breakfast selection. Please accept our sincerest...More