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Comfort Suites At Virginia Center Commons

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Traveller (35)
Room & Suite (21)
Dining (4)
Overview
  • Excellent51%
  • Very good29%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (289)
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288 results
Traveller rating
143
85
38
13
9
Traveller type
Time of year
LanguageEnglish
143
85
38
13
9
Show reviews that mention
All reviewslong counterrainfall showerseparate living roomleft earlymicrowave and fridgehot tubindoor poolwifi worked wellkings dominionking bedwafflesvery nice staysleeper sofanice suitefree breakfastone night stayfront desk staff
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1 - 5 of 288 reviews
Reviewed 5 days ago via mobile

Our stay was nice and comfortable. Everyone seemed polite. Our room was decent. Not as clean as I would have liked or expected, but we dealt with it instead of worrying about it. Our only really dirty spots were the dresser which was full of...More

Thank Holly G
Response from Hotel M, General Manager at Comfort Suites At Virginia Center CommonsResponded 4 days ago

Holly, Thank you for your review of your stay with us. I know how busy life gets, and I wanted to let you know that your review will be put to good use. I am glad that our staff took good care of you while...More

Reviewed 1 week ago

Well, I generally do not find much to complain about but this place was not satisfactory. We arrived tired and for some reason our reservation that was made via the choice hotel web site was not there. This is the first time that has ever...More

Thank Susan&David
Response from Hotel M, General Manager at Comfort Suites At Virginia Center CommonsResponded 1 week ago

Thank you for the review of your recent stay with us. I do apologize that it took some time to get a hold of Choice Hotels to get your reservation straightened out. Unfortunately for us at the property level we have little control over when...More

Reviewed 2 weeks ago via mobile

I found this place CLEAN, quiet, overall nice. I saw reviews that it was dirty- I found it very clean. Breakfast very nice, Naomi on front desk nice but overworked. No complaints.. Well engineered, all amenities on hand.More

1  Thank lermndo
Response from Hotel M, General Manager at Comfort Suites At Virginia Center CommonsResponded 2 weeks ago

Thank you for your recent review of your stay with us. I am glad you found your accommodations to be clean, and our staff to be helpful. Naomi will be thrilled you mentioned her by name, and I agree that she is a very hard...More

Reviewed 15 March 2018

Everything else! Hotel pictures shown are NOT an accurate representation of this hotel - or maybe they were taken 10 years ago!! In reality, this hotel was absolutely OLD and FILTHYYYYY! DISGUSTING old carpet with food, hair, and everything else embedded, all throughout lobby, the...More

Thank Belinda O
Response from Hotel M, General Manager at Comfort Suites At Virginia Center CommonsResponded 16 March 2018

Please allow me to apologize that your stay with us was not up to your usual Comfort Suites standards. I take reviews like this very seriously, and thank you for taking the time out of your busy day to let me know how your stay...More

Reviewed 13 March 2018 via mobile

My husband I stayed here several times over the last few months. The first time we stayed we loved it because we got upgraded to a nice big suite. When we stayed again we noticed black mold in the bathroom. We told the hotel staff...More

1  Thank Melonscherry
Response from Hotel M, General Manager at Comfort Suites At Virginia Center CommonsResponded 16 March 2018

Thank you so much for your review of our hotel. It is through honest guests such as yourself that we as a hotel get a chance to learn and grow, so thank you again for bringing all these issues to my attention. I can assure...More

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Most Booked Properties in Glen Allen, VA
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$101 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Glen Allen
#6 Family Hotel in Glen Allen
#6 Business Hotel in Glen Allen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Glen Allen
#6 Family Hotel in Glen Allen
#6 Business Hotel in Glen Allen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (35)
Room & Suite (21)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Sade W
24 January 2016|
AnswerShow all 3 answers
Response from Jeff R | Reviewed this property |
Not sure. Did not use the pool or hot tub. Call and check.
0
Votes
Mommahocka84
28 December 2015|
AnswerShow all 3 answers
Response from Joseph S | Property representative |
Our late checkout policy is based completely on our room availability. Our Choice Privelege guests can check out as late as 2pm, as long as we have the rooms available!
0
Votes
Room Tips
"Stay at the hotel next door!"
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"Find another hotel"
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"we picked a savings book at the welcome center and the hotel honored it"
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"Top floors back of building ONLY"
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