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TownePlace Suites Richmond

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92 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Reviewed 9 August 2016 via mobile

I don't think I have ever been in a dog friendly hotel. At least not on a business trip. If so, the staff was very adept at keeping it undercover. This is not the case the The TownePlace Suites. The first room I checked into smelled harshly of dogs. I have a dog at home and no one would ever...

Thank Jeff N
Cleveland, Ohio
Reviewed 19 July 2016

Photos do not convey actual sizes or odors. While the photos look expansive, actual rooms are tiny with little room to navigate, especially with sofa bed pulled out. The pool also looks larger in the photos, but it is very small and only 4 1/2 feet in the "deep" end. Our room smelled like a combination of urine and musty...

Thank Ohio_traveler_46
Reviewed 12 July 2016 via mobile

Stayed here on the way to OBX with my family. Had the 2 bedroom suite for the 6 of us. Although it was a little pricier than I wanted, the layout was great, it was clean and quiet. Beds were comfy, staff was incredibly nice. The only slight criticism was breakfast was syandard...but it's included, so I don't feel like...

Thank Kristina M
Lansdale, PA
Reviewed 16 June 2016

Great hotel right near Richmond and only a 25 min drive to King's Dominion. The property was well maintained and very clean. The boys enjoyed to pool and the breakfast was ample for a good morning start. DeTron at the front desk was a welcoming, friendly and professional start to our visit. He was so kind to upgrade our room...

Thank my3son
Fredericksburg, Virginia
Reviewed 16 June 2016

We had occasion to stay for two separate 30 day periods at this property in October 2015 and Dec-January 2016 while my husband was receiving two bone marrow transplants at VCU Hospital. No words can adequately describe the kindness, caring and personal attention we received from the staff at Townplace Suites. Steve the manager was extremely professional yet very personable...

Thank PattiH3
Imperial, Pennsylvania
Reviewed 14 June 2016

I have stayed here several times myself, a couple times with my husband, and this trip with other family members. My daughter lives in the area with her family, and we like staying here while visiting. The staff always tries hard to to make things right for you. The beds are always comfortable, while some of the living room furniture...

Thank Darlene S
Reviewed 12 May 2016

I stayed here for a month in April 2016. they have nice kitchen in apartment. cleaning is very good . the only cons i see is fixed breakfast for all days in year. staff is good. you get breakfast in morning, coffe all day with cookies in evening. cool, calm place for long stay. very close to all supermarkets and...

Thank Iliyash
Cary, North Carolina
Reviewed 1 May 2016

I stayed here for an extended stay due to work. It is in a great area with lots of food, shopping and close to walking/running trails. I always check for bed bugs and other stuff and the room was clean/cozy. The full kitchen was nice. Let's be honest its not your kitchen at home, but it is nice having a...

Thank Scott S
Bristol, Virginia
Reviewed 24 February 2016

The staff was exceptional I will have to say. I booked room 220 and I always check for critters first. I pulled the bedding back to reveal a unbelievable stained mattress. To clarify I worked as a Plant Engineer in a bedding factory and mattresses of this condition went to only one place--the dump. I also found black specks in...

Thank luke711
Steve P, General Manager at TownePlace Suites Richmond, responded to this review

I'm very happy to say that we just replaced every mattress in hotel February 25, 2016! Every guest I spoke to this morning (February 26th) said they loved our new mattress. Please consider trying us again as our mattress are now almost as good as our staff service!! I also wanted to say that I have been the General Manager...

Reviewed 21 February 2016

There is a lot to like about TownePlace in Glen Allen, but also a few cons. Overall, the room itself was quite nice and convenient. The bed was above average and the kitchen was fantastic. They provide full kitchens, including pots/pans, a blender and a coffee maker. They even have dishwashers. I was very impressed. The only thing about the...

1Thank Matthew C
Steve P, General Manager at TownePlace Suites Richmond, responded to this review

Thanks for your review! I'm glad you enjoyed some of the amenities in your kitchen as well as your overall stay. You mentioned that your bed was above average. That sounds pretty good...However, I wanted to let you know that we are replacing all of our mattresses in just a few days! So when your travels bring you back to...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Visit TownePlace Suites Richmond located near the Short Pump Town Center, Kings Dominion, and Shockoe Bottom. Our hotel offers comfort in our two bedroom and studio suites with fully equipped kitchens. Enjoy the convenience of our notable amenities including complimentary breakfast, high-speed Internet access, fitness center and outdoor pool. ... more   less 

Additional Information about TownePlace Suites Richmond

Address: 4231 Park Place Court, Glen Allen, VA 23060
Region: United States > Virginia > Glen Allen
Price Range: $130 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Richmond 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Richmond Hotel Glen Allen
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Richmond staff and other travellers.
1 question
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Harrisburg, Pennsylvania
over a year ago

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Questions? Get answers from TownePlace Suites Richmond staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast is Wonderful !”
 of 5 bubbles dapperdons, 17 Oct 2016 | Read review
“Avoid this inn altogether - disreputable billing practices.”
 of 5 bubbles Ohio_traveler_46, 19 Jul 2016 | Read review
“rooms on far end of main building are closest to the laundry”
 of 5 bubbles PattiH3, 16 Jun 2016 | Read review
“Stay in same building which have office.”
 of 5 bubbles Iliyash, 12 May 2016 | Read review
“I was on the first floor and had no problems with noise from above.”
  • Room
  • Living Area
  • GREAT kitchen
  • Functional Studio
  • Standard Bathroom
 of 5 bubbles W6196IKmatthewc, 21 Feb 2016 | Read review
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