We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Extended Stay America - Richmond - Innsbrook

View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Extended Stay America - Richmond - Innsbrook
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

66 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 66: English reviews
Start your review of Extended Stay America - Richmond - Innsbrook
 Click to rate
Reviewed 12 February 2017 via mobile

This was UNBELIEVABLY strange. I had a valid reservation for this particular location, visiting the Powathan area and the event I knew would run late. First my GPS mentioned arrival at my destination was in the middle of the street so I called the hotel. The gentleman that answered was nice but couldn't tell me how to get to his...

1Thank Patricia C
Bay Saint Louis, Mississippi
Reviewed 7 December 2016

We chose this location because they boast of their newly renovated rooms. To our dismay we found the rooms with worn furniture and bedding. Come to find out the renovations were done over two years ago. The room was filthy with slashes of dirt on the wall and hair on the bathroom floor. When we brought these problems up to...

1Thank swilliams5152
Lanham, Maryland
Reviewed 1 November 2016 via mobile

I stayed here for 2 nights attending a conference in Short Pump. The room was clean, plenty of space and the halls were quiet at night. It had everything I needed at a great low price. I would definitely stay here again!

Thank Michael C
Herndon, Virginia
Reviewed 20 October 2016 via mobile

While I understand that you get what you pay for, I was still disappointed with my stay here. It's a dingy old hotel, with very worn furniture, bedding, and carpeting. The front desk staff is much too casual, making the check-in a slow process. The "breakfast" is in fact just a snack table, with some grab-and-go packaged items.

1Thank emilygoch1
Manager_11525, Manager at Extended Stay America - Richmond - Innsbrook, responded to this review

Thank you for your recent review of your stay. Please accept our apologies for the furnishings and breakfast not being to your standards. To make sure this does not happen again, I am passing your comments to our upper management team. I am grateful for your comments as we continuously strive to improve our hotels and brand. Please do not...

Brunson, South Carolina
Reviewed 10 October 2016

The location of the Hotel was very good. There were several places to eat. The room itself was very clean and roomy. It was a home away from home. The service was execellent. All front desk clerks were friendly and very nice.

Thank swforester
Manager_11525, Manager at Extended Stay America - Richmond - Innsbrook, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. It is good to know that you were able to have an excellent stay at our hotel. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Tampa, Florida
Reviewed 31 August 2016

Good area, good clean rooms, Family oriented... Not a lot of works stay here. More families then workers. Only have one bad thing about this hotel,,, NO POOL... Other then that good prices... Clean rooms and nice staff..

Thank Roger P
Bridgeport, Connecticut
Reviewed 4 August 2016

Found a good deal on Priceline Express for this hotel. Check in was easy and the staff was really nice. The room was very clean but the a/c didn't work especially well (the room was coolish but still very humid). No coffee machine in the room, but decent coffee with the grab & go breakfast beginning at 6am in the...

Thank Saya_Senang
Manager_11525, Manager at Extended Stay America - Richmond - Innsbrook, responded to this review

Thank you for taking the time to write a review about your stay. I am pleased to read that you found the conditions of your room and our hotel favorable. Because of you review, I have notified our maintenance engineer about the a/c issues so it will be fixed promptly. Thank you for bringing this to our attention. Once more,...

Reviewed 4 July 2016

We have stayed at an Extended Stay America in another city. This location has the typical newer furnishings and the staff was friendly. The largest outage was the cleanliness of the front door, lobby and hallways. We detected a smell of musk and animal odors. Also, the air conditioning unit in the room did not cool the room efficiently. If...

Thank Whiccup2
Virginia Beach, Virginia
Reviewed 19 March 2016 via mobile

My friend and I were in town for a medical conference at the Hilton but no rooms were available there. The only rooms available were at this motel. When I check into a hotel, I typically look at the packet of information usually found in the room somewhere. There was no information because there is nothing here. If you expect...

1Thank Meg L
new york
Reviewed 3 March 2016

please understand, I am not rating this place a four star hotel. it is a step above a motel but its clean, neat, with a simple design that makes it appear as if it is Hampton Inn, etc check in was easy, the rooms were spacious! (the 2 bedroom is HUGE) the location is right off I-64, near tons of...

Thank lalatrips

27 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (11)
Hotel & Grounds (10)
Other (1)

Management photos: Courtesy of the property manager

All Management Photos (16)
Pool/Beach Area (1)
Dining (1)
Bathroom (1)
Room/Suite (9)
Hotel & Grounds (2)
Other (2)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Glen Allen
1.4 km away
Extended Stay America - Richmond - West End - I-64
2.6 km away
Candlewood Suites Richmond West End Short Pump
0.9 km away
Comfort Suites Innsbrook
Comfort Suites Innsbrook
#14 of 23 in Glen Allen
137 reviews
Show Prices
Show Prices
Show Prices
1.0 km away
TownePlace Suites Richmond
TownePlace Suites Richmond
#15 of 23 in Glen Allen
97 reviews
4.5 km away
Suburban Extended Stay Hotel - Richmond
11.1 km away
Candlewood Suites Glen Allen
Candlewood Suites Glen Allen
#12 of 23 in Glen Allen
66 reviews
Show Prices
Show Prices
Show Prices


  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Richmond - Innsbrook

Address: 10060 W Broad St, Glen Allen, VA 23060-6405 (Formerly Studio Plus Deluxe Studios - Richmond - Innsbrook)
Region: United States > Virginia > Glen Allen
Price Range: $108 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Richmond - Innsbrook 2.5*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Expedia, Extended Stay, Hotels.com, Booking.com, Priceline, Orbitz, Hotwire, Cancelon, TripOnline SA and Cheap Tickets so you can book your Extended Stay America - Richmond - Innsbrook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Extended Stay America - Richmond - Innsbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good value.”
swforester, 10 Oct 2016 | Read review
“First floor is best.”
rogerp725, 31 Aug 2016 | Read review
“Look at other hotels”
Randallssmith, 3 Aug 2015 | Read review
“Make sure to request Non-Smoking by calling the hotel directly at least 24 hours in advance”
kaylaz2013, 10 Jul 2015 | Read review
“If you want to not have to worry about sanitation and poor treatment, avoid this hotel.”
35shellyb, 7 Jul 2015 | Read review
5 of 5
US$76* /night
View Deal
View all 10 deals
Prices are for 1 room, 2 adults
Change dates