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Extended Stay America - Richmond - Innsbrook

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66 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Richmond - Innsbrook
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Showing 66: English reviews
Boston, MA
Reviewed 26 September 2015

Well, we were in the area for a college graduation and because I waited so long to book a suite in the area, there were slim pickings. We booked a two bedroom suite and the price was within reason given the amenities. When we arrived, we were told there were no two bedroom suites available. This news made me furious...

Thank mcmalvarez
Marietta, Ohio
Reviewed 16 September 2015 via mobile

Just what we expected. The rooms were clean. The staff was great. Everything was sir, your welcome, and thank you. We were very pleased with our stay. I would stay here again if in the area. If I was to say anything negative it would be running out of coffee, but they had no problem making more.

Thank Bramblewood355
Gaithersburg, Maryland
Reviewed 12 September 2015 via mobile

I was in town for the race and from the moment we checked in I got a bad vibe about the place. My bad vibe was confirmed as I headed to the elevator and was floored by the overwhelming odor of marijuana, which only got worse the closer I got to my room. The stench of marijuana coming from the...

Thank nawlins1027
Moorestown, New Jersey
Reviewed 3 August 2015

I just returned from staying at theExtendedStay in Glen Alle, Virginia. Giving this hotel only a mark as one is being generous. The first day therethehotelwasfullybooked and the only room left was to be I e, the air conditioner did not work which made for an unpleasant first night especiall when having to be into work at 6am. Second night...

1Thank Randallssmith
Reviewed 19 July 2015

If you want a clean room with all the amenities of home (Full kitchen) this is a good hotel. It has a 2* rating and that's what it is. Remember room service comes once every 7 days. I was there for 3 days. You can get whatever you want from the front desk or the cleaning woman like new towels...

Thank ironmann1013
Reviewed 13 July 2015 via mobile

I've stayed here multiple times for work. The rooms are big, full size kitchen. Never had any problems here. Will stay here again if ever back in Richmond. Staff was great. Overall this place is great for everyone.

Thank crashtophe25
Williamsburg, Virginia
Reviewed 12 July 2015

My room was acceptably clean, the place was mostly clean overall, but that's about all I can say that's about all the good I can say. All the furniture and kitchen fixtures showed clear signs of extreme wear that seemed out of line with the much newer flooring. It's like the hotel did a cheap and partial renovation. Even the...

Thank Michael M
Goose Creek, South Carolina, United States
Reviewed 10 July 2015

I stayed in this hotel on the night of 7/8/15 and it wasn't the greatest hotel, but it wasn't very bad either. If you want every detail perfect and want every accomadation possible, go to a holiday inn or Hampton for 200+ dollars and good luck with booking it. I stumbled across this hotel on Priceline a week before the...

Thank Kayla Z
Reviewed 7 July 2015

I would like to WARN EVERYONE against staying at this hotel. A year ago we stayed the night VERY RELUCTANTLY, however we had made reservations, I did not want to lose the hotel deposit, and it was after 11:00 p.m. when we arrived so I felt there were few options than to stay in the MILDEW infested, MOLD ridden room....

Thank Shelly B
Richmond, VA
Reviewed 28 June 2015

In truth, I stayed at this place less than 30 minutes. I booked the room through a "name your own price" site based on the area of town. Big mistake. It was horrible. The lobby wasn't that bad looking, but I could already smell the lingering odor of cigarette smoke and mildew. The guy at the desk told me that...

Thank drkiker

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Richmond - Innsbrook

Address: 10060 West Broad Street, Glen Allen, VA 23060 (Formerly Studio Plus Deluxe Studios - Richmond - Innsbrook)
Region: United States > Virginia > Glen Allen
Price Range: $111 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Richmond - Innsbrook 2.5*
Number of rooms: 92
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Questions & Answers

Questions? Get answers from Extended Stay America - Richmond - Innsbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good value.”
swforester, 10 Oct 2016 | Read review
“First floor is best.”
rogerp725, 31 Aug 2016 | Read review
“Look at other hotels”
Randallssmith, 3 Aug 2015 | Read review
“Make sure to request Non-Smoking by calling the hotel directly at least 24 hours in advance”
kaylaz2013, 10 Jul 2015 | Read review
“If you want to not have to worry about sanitation and poor treatment, avoid this hotel.”
35shellyb, 7 Jul 2015 | Read review
5 of 5