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Comfort Suites Innsbrook

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Traveller (16)
Room & Suite (40)
Dining (7)
Overview
  • Excellent31%
  • Very good35%
  • Average14%
  • Poor10%
  • Terrible10%
Travellers talk about
“richmond area”(9 reviews)
“pull out couch”(4 reviews)
“yogurt”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (151)
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LanguageEnglish
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16
16
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All reviewsrichmond areapull out couchyogurtstores and restaurantschange roomsbeds were comfortablechecking outfree breakfastupon checkpillowstoothbrushpaneralotiondanishsoapremoteflorida
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1 - 5 of 151 reviews
Reviewed May 18, 2018 via mobile

Do not stay here!! Dirty and staff not helpful! I purchased 2 adjoining rooms. TV only worked in One room, both rooms smelled like mold n mildew. The refrigerator froze food and all was ruined. Toilet did not work. Staff gave us a plunger to...More

Thank Lauren B
Reviewed May 6, 2018

Our family of 4 was looking for a hotel room on the fly, that wouldnt cost us an arm and a leg, and this hotel was amazing. Nice, plenty of parking, huge room w/ pull-out couch, fridge, and bathtub (which a lot of hotels seem...More

Thank Hanna B
Reviewed April 22, 2018

Overall, I'd have to say that it was a nice place to stay. The rooms were clean, I had 2 reserved & upon check in time---only 1 room was ready...but it wasn't a problem for me, I took the room that was ready & they...More

Thank Vis2r
Reviewed January 17, 2018

Drove 9 hours to get to the hotel and find out that my reservations were screwed up and I was placed in another room. Once I got inside the room, I noticed the room was smelly. I began to check around the room and checked...More

1  Thank WorkingRoadKill
Reviewed October 13, 2017

After checking into my room, I immediately locked my door while I unpacked. Someone with a key tried to get in several times shaking the door. I was here for 1 week of work. Next day when I returned from work, someone had gone through...More

2  Thank Lysa A
View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Concierge
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$97 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$97 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (16)
Room & Suite (40)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Questions & Answers
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Joanna D
July 10, 2018|
Answer
Response from Vis2r | Reviewed this property |
In addition to a typical continental breakfast (pastries, fruits, yogurt, cereal) they had provided a make your own waffle station & on my particular stay they were serving sausage, scrambled eggs & biscuits. You help... More
1
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Room Tips
"Ask for room on a floor with functioning ice and vending machines."
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"Fourth floor gets you away from any street noise."
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"Need Internet - Don't stay here."
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"Don't even check in to this place. Avoid it like the plague."
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