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    Candlewood Suites Richmond West End Short Pump

    4120 Tom Leonard Dr, Glen Allen, VA 23060-6020
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    2017-08-06 2017-08-07
    US$86
    US$86
    US$86
    Traveller (17)
    Room & Suite (36)
    Hotel & Grounds (37)
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    Overview
    • Excellent72%
    • Very good22%
    • Average2%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Candlewood Suites Richmond West End Short Pump
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    Hampton Inn Richmond-West
    703 reviews
    #1 of 23 hotels in Glen Allen
     
    Hilton Richmond Hotel & Spa / Short Pump
    1,056 reviews
    #4 of 81 hotels in Richmond
     
    Wingate by Wyndham Richmond Short Pump
    1,226 reviews
    #19 of 81 hotels in Richmond
     
    Hilton Garden Inn Richmond Innsbrook
    624 reviews
    #4 of 23 hotels in Glen Allen
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (140)
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    1 - 5 of 138 reviews

    Reviewed 6 days ago via mobile

    I am staying here for a week for work. My room is supposedly in a non-smoking area, but there is obviously smoking on my floor and in the hall. I have complained to no effect. The person on the front desk said "I can't do...More

    Thank Rlstreett
    Response from CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short PumpResponded 4 days ago

    Having had the pleasure of meeting you this morning I would again like to apologize for the smoke you smelled near your room. Please know every effort was put in trying to solve this up to and including walking hallways often and entering all rooms...More

    Hotel's Favourite
    Reviewed 1 week ago

    I stayed at this property for six months for business. Full kitchen, helpful staff (Thank You to Cristina at the front desk for your help), convenient for work, quiet and safe, next to two grocery stores, many restaurants, and other shops. Uber was always available....More

    Thank Griffin J
    Response from CWSRichmondWest, Sales and Services Associate. at Candlewood Suites Richmond West End Short PumpResponded 1 week ago

    Thank you for the review, we are glad you were able to stay with us and were pleased with our hotel during your long stay! Six months is a decent amount of time and we are happy to hear all your needs were constantly met....More

    Reviewed 2 weeks ago

    I stayed here for two months and it was a great experience. Room was cleaned once a week, free laundry, free parking, and convenient to restaurants, shopping, and the interstate. The hotel staff was great especially Christina who works at the front desk who went...More

    Thank cmoore124
    Reviewed 3 weeks ago via mobile

    Stayed here for the night when the tough mudder was in town. Loved it. Room was spacious and comfortable. Had a refrigerator, stove, and microwave! I was on the ground floor right across from the front desk. The hotel is right by the highway so...More

    Thank Justina K
    Response from CWSRichmondWest, Sales and Service Associate at Candlewood Suites Richmond West End Short PumpResponded 2 weeks ago

    Thank you for the review! Our rooms are spacious enough for each individual to feel comfortable within the space. Our full sized kitchens are a great way for guest to cook a home cooked meal away from home. Thank you for the review and we...More

    Reviewed 3 weeks ago via mobile

    There were blood and yellow stains all over the mattress pad on the pull out. couch. This hotel is very old. Front desk was apologetic and said this has never happened before, but it was disgusting and would give me reason to never ever stay...More

    Thank meeshee12
    Response from CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short PumpResponded 3 weeks ago

    I am so sorry you had this experience at our hotel. Our entire team is embarrassed by our oversight and truly saddened that it ruined your stay. We will use this as a training experience to ensure we don't let this happen again. I do...More

    Hampton Inn Richmond-West
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    Hilton Richmond Hotel & Spa / Short Pump
    1,056 reviews
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    Wingate by Wyndham Richmond Short Pump
    1,226 reviews
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    Hilton Garden Inn Richmond Innsbrook
    624 reviews
    #4 of 23 hotels in Glen Allen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$96 - US$158 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Glen Allen
    • #4 Family Hotel in Glen Allen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Candlewood Suites Richmond West End Short Pump reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Glen Allen
    • Also Known As
    • Candlewood Suites Richmond West End Short Pump Hotel Glen Allen ,
    • Candlewood Suites Glen Allen ,
    • Candlewood Glen Allen ,
    • Glen Allen Candlewood Suites
    Add Photo Photos
    Traveller (17)
    Room & Suite (36)
    Hotel & Grounds (37)
    Business Centre & Event Rooms (2)
    Bathroom (1)
    Nearby
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    1.41 km away
     
    Richmond Marriott Short Pump
    165 reviews
    1.04 km away
     
    Hyatt Place Richmond/Innsbrook
    416 reviews
    1.29 km away
     
    Comfort Suites Innsbrook
    139 reviews
    1.68 km away
     
    Nearby Restaurants
    Noodles & Dumplings by Peter Chang
    24 reviews
    .93 km away
    Seven Stars Asian Cuisine & Lounge
    12 reviews
    .76 km away
    Peter Chang's China Cafe
    284 reviews
    .93 km away
    Kona Grill - Richmond
    211 reviews
    .24 km away
    Nearby Attractions
    Tom Leonard's Farmer's Market
    11 reviews
    .11 km away
    Children's Museum of Richmond - Short Pump
    38 reviews
    .34 km away
    The Halligan Bar & Grill - Short Pump
    14 reviews
    .58 km away
    TGI Fridays
    7 reviews
    1.29 km away
    Ask a question
    Questions & Answers
    Bailes35
    24 May 2017|
    AnswerShow all 2 answers
    Response from TallTitan | Reviewed this property |
    Unfortunately, I didn't use the coffeemaker either. However, their front desk was VERY helpful to me, so I would recommend calling them and they would likely give you the answer.
    0
    Votes
    GeezLouise29790
    15 July 2015|
    Answer
    Response from gjmckees | Reviewed this property |
    It is 20 minutes from downtown in the heart of Short Pump. Short Pump has a great indoor outdoor mall and lots of wonderful restaurants. If you are looking for a downtown feel though this is not for you.
    0
    Votes
    Room Tips
    "The top floor is the long term folks and is quieter."
    Read review
    "Ask for one bedroom king suite. Not too many at this location but very spacious with bedroom, bathroom..."
    Read review
    "great area"
    Read review
    "I was on the first floor; very quiet; secure; private."
    Read review
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