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    Candlewood Suites Richmond West End Short Pump

    4120 Tom Leonard Dr, Glen Allen, VA 23060-6020
    +1 877-859-5095
    Hotel website
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    2017-12-03 2017-12-04
    US$86
    US$86
    US$86
    Traveller (17)
    Room & Suite (29)
    Hotel & Grounds (29)
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    Overview
    • Excellent72%
    • Very good22%
    • Average2%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “free laundry” (9 reviews)
    “short pump” (17 reviews)
    “place to stay” (11 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Candlewood Suites Richmond West End Short Pump
    Special Offer: Book Direct and Save
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    Holiday Inn Express Richmond I-64 Short Pump Area
    169 reviews
    #37 of 82 hotels in Richmond
     
    Wingate by Wyndham Richmond Short Pump
    1,301 reviews
    #20 of 82 hotels in Richmond
     
    Hampton Inn & Suites Richmond/Glenside
    769 reviews
    #3 of 82 hotels in Richmond
     
    Hilton Garden Inn Richmond Innsbrook
    684 reviews
    #3 of 23 hotels in Glen Allen
     
    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (146)
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    1 - 5 of 144 reviews

    Reviewed 4 weeks ago

    My husband and I went on a trip for our year anniversary. We stayed at two hotels: The Hilton in Washington, DC and Candlewood Suites. BY FAR, Candlewood Suites. was much better. Their newly renovated rooms are modern and elegant. There is plenty of room,...More

    Thank jewl67
    Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 3 weeks ago

    Thank you for taking the time to provide this review. We are very proud of our new look and happy to hear our efforts to provide more space and comfort were met during your stay at Candlewood. Our friendly staff attempts to treat all our...More

    Hotel's Favourite
    Reviewed 8 October 2017

    This AAA accepting hotel is just now completing a major renovation and it is pristine and the suites include partial kitchens with a full-sized refrigerator. We took this opportunity to refreeze our 1.5 liter bottle of water [used to keep our cooler cold] and bring...More

    1  Thank TripMember25102016
    Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 9 October 2017

    We're thrilled you enjoyed our property. We're proud of our renovations and the updated amenities such as the new refrigerators in the rooms. We hope you enjoyed your stay in Richmond and look forward to seeing you again at the hotel. Safe travels. ~The Staff...More

    Reviewed 5 weeks ago via mobile

    Recently I stayed at this hotel for a week. The staff was awesome and told me the best places to eat locally. The rooms were neat and clean and had everything you could need in the kitchenette. I will definitely stay here again when I...More

    Thank Danny S
    Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 4 weeks ago

    We are thrilled you enjoyed your stay here with us at Candlewood! All our rooms and kitchens were recently renovated so we're happy you were able to take advantage of our updated amenities. Being in the heart of Short Pump is definitely a convenience, even...More

    Reviewed 31 August 2017

    My husband, our cocker spaniel and I spent a night here while in town to drop off our daughter at U Richmond. We found the staff to be very pleasant and the room was dated but clean and comfortable. We were happy to see that...More

    Thank Suzanne B
    Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 1 September 2017

    Suzanne, Thank you for taking the time to provide feedback regarding your stay at Candlewood Suites. We are happy to hear that your family, including your cocker spaniel, felt comfortable. Many of our guests have found our pet-friendly environment an added bonus to the great...More

    Reviewed 18 August 2017

    This is a wonderful place to stay with a great manager and staff. Would have been a 5 but they are currently undergoing a renovation which should be finished in October. They will do what is needed to make your stay great in spite of...More

    Thank John M
    Response from CWSRichmondWest, Sales and Service Associate at Candlewood Suites Richmond West End Short PumpResponded 21 August 2017

    Thank you for the review, we are glad you had a wonderful stay and we were accommodating to all of your needs. We are trying to make the renovation process as smooth as possible, thank you for being willing to continue being a guest. We...More

    Holiday Inn Express Richmond I-64 Short Pump Area
    169 reviews
    #37 of 82 hotels in Richmond
     
    Wingate by Wyndham Richmond Short Pump
    1,301 reviews
    #20 of 82 hotels in Richmond
     
    Hampton Inn & Suites Richmond/Glenside
    769 reviews
    #3 of 82 hotels in Richmond
     
    Hilton Garden Inn Richmond Innsbrook
    684 reviews
    #3 of 23 hotels in Glen Allen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$89 - US$148 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Glen Allen
    • #4 Family Hotel in Glen Allen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Cancelon, Hotwire, Cheap Tickets, HotelQuickly and TripOnline SA so you can book your Candlewood Suites Richmond West End Short Pump reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Glen Allen
    • Also Known As
    • Candlewood Suites Richmond West End Short Pump Hotel Glen Allen ,
    • Candlewood Suites Glen Allen ,
    • Candlewood Glen Allen ,
    • Glen Allen Candlewood Suites
    Add Photo Photos
    Traveller (17)
    Room & Suite (29)
    Hotel & Grounds (29)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
    Hilton Garden Inn Richmond Innsbrook
    684 reviews
    1.27 km away
     
    Wingate by Wyndham Richmond Short Pump
    1,301 reviews
    3.03 km away
     
    Holiday Inn Express Richmond I-64 Short Pump Area
    169 reviews
    2.62 km away
     
    Nearby Restaurants
    Seven Stars Asian Cuisine & Lounge
    13 reviews
    .55 km away
    Chuy's
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    Kona Grill - Richmond
    217 reviews
    .24 km away
    Bonefish Grill
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    .35 km away
    Nearby Attractions
    River City Escape Room
    30 reviews
    6.45 km away
    Tom Leonard's Farmer's Market
    17 reviews
    .16 km away
    Room Escape USA
    11 reviews
    3.00 km away
    Children's Museum of Richmond - Short Pump
    39 reviews
    .34 km away
    Ask a question
    Questions & Answers
    Bailes35
    24 May 2017|
    AnswerShow all 2 answers
    Response from TallTitan | Reviewed this property |
    Unfortunately, I didn't use the coffeemaker either. However, their front desk was VERY helpful to me, so I would recommend calling them and they would likely give you the answer.
    0
    Votes
    GeezLouise29790
    15 July 2015|
    Answer
    Response from gjmckees | Reviewed this property |
    It is 20 minutes from downtown in the heart of Short Pump. Short Pump has a great indoor outdoor mall and lots of wonderful restaurants. If you are looking for a downtown feel though this is not for you.
    0
    Votes
    Room Tips
    "Rooms on the second floor were good, there is an elevator."
    Read review
    "Away from construction for now."
    Read review
    "ask for room away from the highway"
    Read review
    "The top floor is the long term folks and is quieter."
    Read review
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