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2017-10-09 2017-10-10
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    Candlewood Suites Richmond West End Short Pump

    4120 Tom Leonard Dr, Glen Allen, VA 23060-6020
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    2017-10-09 2017-10-10
    US$90
    US$90
    US$90
    Traveller (17)
    Room & Suite (36)
    Hotel & Grounds (37)
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    Overview
    • Excellent71%
    • Very good23%
    • Average2%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Candlewood Suites Richmond West End Short Pump
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    Hampton Inn Richmond-West
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    Hilton Garden Inn Richmond Innsbrook
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    Wingate by Wyndham Richmond Short Pump
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    Rooms
    Oct 9Oct 10
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (143)
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    1 - 5 of 141 reviews

    Reviewed 3 weeks ago

    My husband, our cocker spaniel and I spent a night here while in town to drop off our daughter at U Richmond. We found the staff to be very pleasant and the room was dated but clean and comfortable. We were happy to see that...More

    Thank Suzanne B
    Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 3 weeks ago

    Suzanne, Thank you for taking the time to provide feedback regarding your stay at Candlewood Suites. We are happy to hear that your family, including your cocker spaniel, felt comfortable. Many of our guests have found our pet-friendly environment an added bonus to the great...More

    Hotel's Favourite
    Reviewed 12 August 2017

    Have stayed here 5 or 6 times in the past year. Originally stayed because our infant granddaughter was undergoing serious skull surgery. We mentioned this to the front desk, as we were really "freaked out" by all of this. Have since returned 4 times, and...More

    Thank betdonoh
    Response from CWSRichmondWest, Sales and Services Associate at Candlewood Suites Richmond West End Short PumpResponded 14 August 2017

    Thank you for choosing to stay with us multiple times! We are really appreciative of the all guest that enjoy us and return! If you are willing to open up with us about personal moments in your life, this will always be noted during your...More

    Reviewed 18 August 2017

    This is a wonderful place to stay with a great manager and staff. Would have been a 5 but they are currently undergoing a renovation which should be finished in October. They will do what is needed to make your stay great in spite of...More

    Thank John M
    Response from CWSRichmondWest, Sales and Service Associate at Candlewood Suites Richmond West End Short PumpResponded 5 weeks ago

    Thank you for the review, we are glad you had a wonderful stay and we were accommodating to all of your needs. We are trying to make the renovation process as smooth as possible, thank you for being willing to continue being a guest. We...More

    Reviewed 19 July 2017 via mobile

    I am staying here for a week for work. My room is supposedly in a non-smoking area, but there is obviously smoking on my floor and in the hall. I have complained to no effect. The person on the front desk said "I can't do...More

    Thank Rlstreett
    Response from CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short PumpResponded 21 July 2017

    Having had the pleasure of meeting you this morning I would again like to apologize for the smoke you smelled near your room. Please know every effort was put in trying to solve this up to and including walking hallways often and entering all rooms...More

    Reviewed 15 July 2017

    I stayed at this property for six months for business. Full kitchen, helpful staff (Thank You to Cristina at the front desk for your help), convenient for work, quiet and safe, next to two grocery stores, many restaurants, and other shops. Uber was always available....More

    Thank Griffin J
    Response from CWSRichmondWest, Sales and Services Associate. at Candlewood Suites Richmond West End Short PumpResponded 17 July 2017

    Thank you for the review, we are glad you were able to stay with us and were pleased with our hotel during your long stay! Six months is a decent amount of time and we are happy to hear all your needs were constantly met....More

    Hampton Inn Richmond-West
    729 reviews
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    843 reviews
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    Hilton Garden Inn Richmond Innsbrook
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    Wingate by Wyndham Richmond Short Pump
    1,264 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • US$101 - US$143 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Glen Allen
    • #4 Family Hotel in Glen Allen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotels.com, Travelocity, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Candlewood Suites Richmond West End Short Pump reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Glen Allen
    • Also Known As
    • Candlewood Suites Richmond West End Short Pump Hotel Glen Allen ,
    • Candlewood Suites Glen Allen ,
    • Candlewood Glen Allen ,
    • Glen Allen Candlewood Suites
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    Traveller (17)
    Room & Suite (36)
    Hotel & Grounds (37)
    Business Centre & Event Rooms (2)
    Bathroom (1)
    Nearby
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    Nearby Restaurants
    Noodles & Dumplings by Peter Chang
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    .93 km away
    Seven Stars Asian Cuisine & Lounge
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    .76 km away
    Chuy's
    146 reviews
    .28 km away
    Kona Grill - Richmond
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    .24 km away
    Nearby Attractions
    River City Escape Room
    27 reviews
    6.45 km away
    Room Escape USA
    11 reviews
    2.07 km away
    Tom Leonard's Farmer's Market
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    .11 km away
    Children's Museum of Richmond - Short Pump
    39 reviews
    .34 km away
    Ask a question
    Questions & Answers
    Bailes35
    24 May 2017|
    AnswerShow all 2 answers
    Response from TallTitan | Reviewed this property |
    Unfortunately, I didn't use the coffeemaker either. However, their front desk was VERY helpful to me, so I would recommend calling them and they would likely give you the answer.
    0
    Votes
    GeezLouise29790
    15 July 2015|
    Answer
    Response from gjmckees | Reviewed this property |
    It is 20 minutes from downtown in the heart of Short Pump. Short Pump has a great indoor outdoor mall and lots of wonderful restaurants. If you are looking for a downtown feel though this is not for you.
    0
    Votes
    Room Tips
    "Away from construction for now."
    Read review
    "ask for room away from the highway"
    Read review
    "The top floor is the long term folks and is quieter."
    Read review
    "Ask for one bedroom king suite. Not too many at this location but very spacious with bedroom, bathroom..."
    Read review
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