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My husband and I went on a trip for our year anniversary. We stayed at two hotels: The Hilton in Washington, DC and Candlewood Suites. BY FAR, Candlewood Suites. was much better. Their newly renovated rooms are modern and elegant. There is plenty of room,...More
Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 3 weeks ago
Thank you for taking the time to provide this review. We are very proud of our new look and happy to hear our efforts to provide more space and comfort were met during your stay at Candlewood. Our friendly staff attempts to treat all our...More
This AAA accepting hotel is just now completing a major renovation and it is pristine and the suites include partial kitchens with a full-sized refrigerator. We took this opportunity to refreeze our 1.5 liter bottle of water [used to keep our cooler cold] and bring...More
1 Thank TripMember25102016
Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 9 October 2017
We're thrilled you enjoyed our property. We're proud of our renovations and the updated amenities such as the new refrigerators in the rooms. We hope you enjoyed your stay in Richmond and look forward to seeing you again at the hotel.
Recently I stayed at this hotel for a week. The staff was awesome and told me the best places to eat locally. The rooms were neat and clean and had everything you could need in the kitchenette. I will definitely stay here again when I...More
Thank Danny S
Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 4 weeks ago
We are thrilled you enjoyed your stay here with us at Candlewood! All our rooms and kitchens were recently renovated so we're happy you were able to take advantage of our updated amenities.
Being in the heart of Short Pump is definitely a convenience, even...More
My husband, our cocker spaniel and I spent a night here while in town to drop off our daughter at U Richmond. We found the staff to be very pleasant and the room was dated but clean and comfortable. We were happy to see that...More
Thank Suzanne B
Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 1 September 2017
Thank you for taking the time to provide feedback regarding your stay at Candlewood Suites. We are happy to hear that your family, including your cocker spaniel, felt comfortable. Many of our guests have found our pet-friendly environment an added bonus to the great...More
This is a wonderful place to stay with a great manager and staff. Would have been a 5 but they are currently undergoing a renovation which should be finished in October. They will do what is needed to make your stay great in spite of...More
Thank John M
Response from CWSRichmondWest, Sales and Service Associate at Candlewood Suites Richmond West End Short PumpResponded 21 August 2017
Thank you for the review, we are glad you had a wonderful stay and we were accommodating to all of your needs. We are trying to make the renovation process as smooth as possible, thank you for being willing to continue being a guest. We...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$89 - US$148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Business Hotel in Glen Allen
#4 Family Hotel in Glen Allen
Number of rooms
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Also Known As
Candlewood Suites Richmond West End Short Pump Hotel Glen Allen ,
It is 20 minutes from downtown in the heart of Short Pump. Short Pump has a great indoor outdoor mall and lots of wonderful restaurants. If you are looking for a downtown feel though this is not for you.
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"Rooms on the second floor were good, there is an elevator."