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Hyatt Place Richmond/Innsbrook

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Hyatt Place Richmond\/Innsbrook
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333 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Roanoke, Virginia
Reviewed 2 days ago NEW

Average hotel. Hot water took forever. Clean and comfy bed. Needs renovation. The Hyatt House down the road is much nicer for the money. Hot water took like 5 minutes on sixth floor. Wanted $159 night for King

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Thank J6815UUjamesb
Staunton, Virginia
Reviewed 3 days ago NEW

This hotel was perfect for our recent trip to Richmond to participate in a volleyball tournament at the convention center over the weekend. Rooms are clean, spacious and inviting with all of the needed amenities for our family of 4. The employees were super friendly and accommodating and always carrying a smile. The location was convenient to everything we needed...

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Thank DamonGM
Reviewed 4 days ago NEW

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Thank keth2017
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Staunton
Reviewed 1 week ago

This hotel is conveniently located for shopping at Short Pump as well as doing business along this part of West Broad St. Great service and a very good breakfast. And, the price we found on the Internet was excellent.

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Thank Thom J
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Thom J, Thank you for your 5 out of 5 score and kind words about our Hyatt Place Richmond Innsbrook. We serve a complimentary breakfast every morning that has a wide variety of hot and cold items. Thank you again for your review, I will celebrate your rating with our team. Warm Regards, Chris C.

Richmond, Virginia
Reviewed 1 week ago

I had to stay at the hotel so I wouldn't miss work during the snow days. I loved the room, the food and the staff! I'm hoping I'll be able to go back soon! Breakfast was beautifully arranged and I loved having the freedom to get up early and eat. They also had a gym!

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Thank PencilPusha24
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi PencilPusha24, Thank you for your great review and 5 out of 5 rating of our Hyatt Place Richmond Innsbrook. We had a great snow weekend to start off January. Our team was put to the test but were able to meet the challenge. I am glad that you enjoyed your time with us. I will share your comments and...

Fredericksburg, Virginia
Reviewed 2 weeks ago

Couple night vacation with wife on our anniversary, to find peace and quiet away from our child. Fantastic location for dining and shopping, but we spent most of our time just relaxing in the comforts of our room. Very pleasant accommodations and fast wifi, felt like home away from home.

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Thank ahanisch
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi ahanisch, Thank you for your 5 out of 5 score and great review of our Hyatt Place Richmond Innsbrook. I am glad that we were able to provide a nice getaway for your anniversary. We are fortunate to have a great location that is close to a lot of great restaurants and shopping. We will celebrate your score and...

wilton, United States
Reviewed 2 weeks ago

We really enjoyed out short stay, the staff were really great and the room was very comfortable. The next morning we went to the breakfast bar and had excellent coffee, eggs with ham and wonderful fruit segments. They also had some sort of whole grain bread which was good. Hope to go back again.

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Thank 907cherylf
Richmond
Reviewed 2 weeks ago

Breakfast wasn't too great and bathrooms are pretty small. I'm a little bit of a "germaphobe" so stains and dirt get to me, even though they were minor on blanket in "cozy corner" and shower wall. Also not that many amenities here but other than all this a decent hotel. Great location and attentive staff.

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Thank alexisg52
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Alexisg52, Thank you for taking the time to review our property an bring this to my attention. I will share your comments with our housekeeping team and quickly resolve that issue. I apologize that you had those inconveniences during you stay with us. I am glad to hear that you enjoyed our staff and will celebrate your kind words...

Newport News, Virginia
Reviewed 3 weeks ago

Chose this hotel at random. Was quite happy with check in and room was set up very nice. Very clean. Free breakfast was good, plenty of choices of food and beverage. Will definately stay here whenever we visit shortpump!

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Thank 752barbg
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi 752barbg, Thank you for your great review and 5 out of 5 score of our Hyatt Place Richmond Innsbrook. I am glad that you enjoyed our great, complimentary breakfast buffet. Thank you again for your great score and review and we look forward to your next trip to the Shortpump area. Warm Regards, Chris C.

Reviewed 3 weeks ago

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Thank Kaniqua O
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Richmond/Innsbrook

Address: 4100 Cox Road, Glen Allen, VA 23060
Region: United States > Virginia > Glen Allen
Price Range: $131 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hotel Style:
#8 Business Hotel in Glen Allen
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Questions & Answers

Questions? Get answers from Hyatt Place Richmond/Innsbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet location in business park.”
 of 5 bubbles orreo5859, 9 Nov 2016 | Read review
“Noise level was high only because of the renovations. I recommend a room with two beds in order to get an adequate sized bathroom.”
 of 5 bubbles CalifKidRetired, 15 Mar 2016 | Read review
“Stay somewhere else”
 of 5 bubbles 981alinek, 16 Dec 2015 | Read review
“Requests upper floor,”
 of 5 bubbles richardv503, 17 Sep 2015 | Read review
“Choose high floor option”
 of 5 bubbles WineGirl47, 14 Sep 2015 | Read review
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