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Hyatt Place Richmond/Innsbrook

Traveller (64)
Room & Suite (59)
Traveller (64)
Room & Suite (59)
Dining (5)
Overview
4100 Cox Rd, Glen Allen, VA 23060-3316 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star accommodation
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Rooms
Dec. 23Dec. 24
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (534)
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LanguageEnglish
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All reviews sofa area capital ale house business trip starbucks coffee room was large short pump staff was friendly free breakfast oatmeal restaurants within walking distance king bed mini fridge easy access short drive wonderful stay would stay here again hotel room
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1 - 5 of 533 reviews
Reviewed yesterday

The staff was personable & professional. Our room was excellent. Breakfast was fantastic! However, it snowed heavily & we had park on the side of the building with no entry at the side door. Forcing us to walk around to the front in the snow.

Review collected in partnership with Hyatt Hotels
Date of stay: December 2018
Thank Tourist26953302110
Reviewed 2 days ago

My stay at the Hyatt Place Richmond/Innsbrook. We were there for a soccer tournament. Everything was perfect. The employees were very friendly and the hotel was very clean. We would stay there again..

Review collected in partnership with Hyatt Hotels
Date of stay: December 2018
Thank Alain B
Reviewed 5 days ago

The hotel is located off of Broad Street with easy access to Short Pump, the highway, and many local restaurants. It is close to Richmond Raceway and Richmond as well. We went to the Craft Show at the raceway and the Virginia Museum of Fine...More

Review collected in partnership with Hyatt Hotels
Date of stay: November 2018
Thank Bruin74
Reviewed 2 weeks ago via mobile

Bed sheets had not been changed from previous guests. Long black hairs all over the sheets - we are blond. Called desk to get new sheets - no answer. After many tries - husband went down to desk to get Sheets. Given no pillowcases -...More

Date of stay: November 2018
Thank Trvlnmerangue
Response from Mike B, General Manager at Hyatt Place Richmond/InnsbrookResponded 1 week ago

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping...More

Reviewed 4 weeks ago via mobile

36 outside and no hot water. They didn't let guest know. You find out when you get in the shower. Only offering 25% off our bill which is not enough to compensate for a major amenity! I've stayed at the Marriott and had issues but...More

Date of stay: November 2018
Thank slnvn
Response from Mike B, General Manager at Hyatt Place Richmond/InnsbrookResponded 3 weeks ago

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Unfortunately James River corrected the issue around 9:30 am, I apologize it was not fixed during...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Restaurant
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
126
Price range
US$101 - US$166 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
,
Glen Allen Hyatt
,
Hyatt Glen Allen
Location
United States > Virginia > Glen Allen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
126
Price range
US$101 - US$166 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
,
Glen Allen Hyatt
,
Hyatt Glen Allen
Location
United States > Virginia > Glen Allen
Photos
Traveller (64)
Room & Suite (59)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Nearby
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Nearby RestaurantsSee all 191 nearby restaurants
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Hondos
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Nearby AttractionsSee all 26 nearby attractions
Boomerang Air Sports
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3.79 km away
Tom Leonard's Farmer's Market
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1.35 km away
Room Escape USA
16 reviews
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Children's Museum of Richmond - Short Pump
44 reviews
1.52 km away
Questions & Answers
Ask a question
Gerald H
July 5, 2017|
AnswerShow all 3 answers
Response from higgalot | Reviewed this property |
Gerald , Don't get discouraged ! Aloft hotel along with several others in Richmonds West end waive the pet deposit. Research places to stay using Bring Fido. The Marriott brand may be a better choice - On the... More
0
Votes
Room Tips
"As always get a higher room"
131williamg
Oct. 28, 2018
Read review
"I believe the upper rooms (5th / 6th floors) are quieter"
phil2u
Aug. 14, 2018
Read review
"3rd floor was very quiet, ice machine is on 4 and 6 floor"
tomp115
Jul. 16, 2017
Read review
"If you have 4 or more staying, make sure you get the pull-out sofa bed"
B4121BZlisas
Jul. 10, 2017
Read review
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