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Hyatt Place Richmond/Innsbrook

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Hyatt Place Richmond\/Innsbrook
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355 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Reviewed 19 October 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank amandahP6700BA
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hyattsville, Maryland
Reviewed 18 October 2016

very nice hotel, rooms very nice and comfy. Had several issues in some rooms. (blocked 30rooms) for out of town guests. Water pressure, cold water only, no trash pick up in the 3day stay, no linen changed. (especially in brides room)

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Thank Carolyn D
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Carolyn D, Thank you for your review and 4 out of 5 score of our property. I apologize that there were issues during this special time for you and your family. I am glad that we were able to speak on the phone regarding your stay. If you need any further assistance please do not hesitate to contact me...

Reviewed 18 October 2016

The Hyatt Place offers a delightful experience when you are traveling out of town. The decor is fun, the rooms are beautifully furnished and very well designed. Also, their "free" breakfast in the morning ranks way above other hotels I have stayed at.

Review collected in partnership with Hyatt Hotels
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Thank J7108GGlisah
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi J7108GGLisah, Thank you for your great review and 5 out of 5 score of our Hyatt Place Richmond Innsbrook. I am happy that you were able to enjoy our newly renovated property. As you mentioned we offer a wide variety of hot and cold items on our complimentary buffet breakfast. Thank you again and we hope you choose to...

Gloucester, United States
Reviewed 17 October 2016

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Thank Emma B
Richmond, Virginia
Reviewed 14 October 2016

For almost $150 for one night, I shouldn't be told I reserved a king sized bed and soon arrive told that there are no king rooms available and everyone should be on the reservation list that I asked to be placed on that list.

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Thank malachiaw
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi malachiaw, Thank you for your review and I apologize that your experience was less than great. If you have a moment I would like to speak with you in more detail regarding your experience. I can be contacted at the hotel 804-747-9644 ext 5101. Thank you for your time. Warm Regards, Chris C.

Raleigh, United States
Reviewed 14 October 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank David S
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

lake grove, United States
Reviewed 12 October 2016

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Thank Tai A
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Reviewed 9 October 2016 via mobile

Nothing to complain about over here. Booked a single overnight as I need a place to crash after a wedding. Average price. The room was big and spacious. Very clean. Comfortable bed/sheets. The vanity area was nice and had plenty of space to spread out. Shower was just a bit small for my preference. Towels were soft. Cleanliness is very...

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Helpful?
Thank Whitney D
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Whitney D, Thank you for your detailed and great review of our Hyatt Place Richmond Innsbrook. I think you hit all the great amenities that we offer! I am glad we were able to make a lasting impression during a special weekend. Thank you again and we hope you wind up in Glen Allen, Virginia again and stay with...

Greensboro, North Carolina
Reviewed 30 September 2016

From the helpful reception on the phone and at check-in to the warm welcome back at the end of the day, this hotel gets a high score. Rooms are modern and spotless. All amenities in perfect working order. Great, free breakfast and easy checkout.

Review collected in partnership with Hyatt Hotels
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Thank A3366VDmargaretb
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi A3366VDmargaretb, Thank you for your great review and 5 out of 5 score of our Hyatt Place Richmond Innsbrook. We recently finished a renovation of our property which included updates to our guest rooms and public space to make us more modern. I am glad you enjoyed your stay and I will celebrate your comments and score with our...

Atlanta, Georgia
Reviewed 28 September 2016

I was in town for a 2 day business conference. Everything about the staff was professional from check in to check out. The room had all the amenities needed for anyone on a business trip or in town for pleasure.

Review collected in partnership with Hyatt Hotels
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Thank R9197IYsteved
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi R9197IYsteved, Thank you for your 5 out of 5 score and great review on Trip Advisor! I am happy that are team was able to deliver a great experience for you during your meeting. I will celebrate your score and comments with our team. Thank you again and we hope you choose to stay with us at the Hyatt...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Richmond/Innsbrook

Address: 4100 Cox Rd, Glen Allen, VA 23060-3316
Region: United States > Virginia > Glen Allen
Price Range: $144 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hotel Style:
#8 Business Hotel in Glen Allen
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Questions & Answers

Questions? Get answers from Hyatt Place Richmond/Innsbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front side are quieter. Backside faces another hotel and can be a little noisy.”
 of 5 bubbles EdT951, 21 Feb 2017 | Read review
“Quiet location in business park.”
 of 5 bubbles orreo5859, 9 Nov 2016 | Read review
“Noise level was high only because of the renovations. I recommend a room with two beds in order to get an adequate sized bathroom.”
 of 5 bubbles CalifKidRetired, 15 Mar 2016 | Read review
“Stay somewhere else”
 of 5 bubbles 981alinek, 16 Dec 2015 | Read review
“Requests upper floor,”
 of 5 bubbles richardv503, 17 Sep 2015 | Read review
5 of 5