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Hyatt Place Richmond/Innsbrook

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Traveller (58)
Room & Suite (49)
Dining (3)
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Overview
  • Excellent49%
  • Very good26%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“sofa area”(4 reviews)
“business trip”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (481)
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LanguageEnglish
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26
Show reviews that mention
All reviewssofa areabusiness tripstarbucks coffeeroom was largeshort pumpfree breakfastoatmealcapital ale housepull out couchstaff was friendlymini fridgewould stay here againwonderful stayrestaurants and shoppingconvenient locationwe've stayedshort drive
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61 - 65 of 480 reviews
Reviewed 2 August 2017

Staff was nice BUT my first room had hair in the bed so they must not have cleaned the sheets (also the tv was way off to the side not across from the bed but that seems insignificant now). The room I was given after...More

Review collected in partnership with Hyatt Hotels
Thank 721briec
Response from Chris C, General Manager at Hyatt Place Richmond/InnsbrookResponded 9 August 2017

Hi 721briec, Thank you for taking the time to bring these issues to my attention. I apologize that the room was not in great condition for you during your stay. I will follow up with our team to ensure that this does not happen again....More

Reviewed 29 July 2017

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Review collected in partnership with Hyatt Hotels
Response from Chris C, General Manager at Hyatt Place Richmond/InnsbrookResponded 9 August 2017

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Reviewed 28 July 2017

I live close by to this property and I had family from out of town. They wanted to try a hyatt and choose this location. I decided to stay there as well and my choice was a good one. Hotel is very clean, front desk...More

Review collected in partnership with Hyatt Hotels
Thank Oscar U
Response from Chris C, General Manager at Hyatt Place Richmond/InnsbrookResponded 9 August 2017

Hi Oscar U, Thank you for your great review and 5 out of 5 score of our Hyatt Place Richmond Innsbrook. I am glad you chose our hotel for your family. Our team will be thrilled to hear that you enjoyed their company and their...More

Reviewed 24 July 2017

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Review collected in partnership with Hyatt Hotels
Response from Chris C, General Manager at Hyatt Place Richmond/InnsbrookResponded 9 August 2017

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Reviewed 23 July 2017

Staff was very helpful and friendly, rooms were very clean and large. The only negative for me is I the bathroom sink/vanity isn't in the room with toilet and shower. The toilet/shower room is extremely small.More

Review collected in partnership with Hyatt Hotels
Thank Patricia C
Response from Chris C, General Manager at Hyatt Place Richmond/InnsbrookResponded 9 August 2017

Hi Patricia C, Thank you for your great review and 4 out of 5 score of our Hyatt Place Richmond Innsbrook. I am glad to hear that our staff could make a positive impact on your stay with us. We will celebrate your kind words...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$105 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Glen Allen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Glen Allen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (58)
Room & Suite (49)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Gerald H
5 July 2017|
AnswerShow all 3 answers
Response from higgalot | Reviewed this property |
Gerald , Don't get discouraged ! Aloft hotel along with several others in Richmonds West end waive the pet deposit. Research places to stay using Bring Fido. The Marriott brand may be a better choice - On the... More
0
Votes
Room Tips
"3rd floor was very quiet, ice machine is on 4 and 6 floor"
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"If you have 4 or more staying, make sure you get the pull-out sofa bed"
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"Rooms on the front side are quieter. Backside faces another hotel and can be a little noisy."
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"Quiet location in business park."
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