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Courtyard Richmond North/Glen Allen

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169 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Reviewed 26 July 2014 via mobile

The staff was very nice and so was our room. The hotel is located near several nice restaurants and a movie theater! Although we were told the mall next to it is not very safe while walking to dinner and the theater we felt completely safe. I would recommend this hotel easily.

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Helpful?
Thank Am072775
Katy P, Manager at Courtyard Richmond North/Glen Allen, responded to this review

Am072775, Thank you for your positive feedback! We truly enjoy hearing that our guests enjoyed their stay and that our staff provided you with the exemplary service that we expect. We hope to see you the next time you come to Glen Allen.

Orlando, Florida
Reviewed 23 July 2014

My family recently went on a road trip and this Courtyard was our second stop. We were actually booked to stay at another Marriott hotel down the road but the room was in disrepair so they sent us over to this one. As far as the room goes, it was very clean and comfortable. The only negative was that you...

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Thank Joseph W
Jesse R, General Manager at Courtyard Richmond North/Glen Allen, responded to this review

Dear valued guest, thank you for taking the time to provide us with your thoughts on your experience here at the Courtyard. We value our guest opinion and strive to exceed each and every guest expectations during their stay. We do have plans on relocating the TV's in our rooms in the upcoming future. Thank you and we look forward...

Green Valley, Arizona
Reviewed 16 July 2014

We stayed for 4 nights in June. It happened to be a very busy weekend for this part of the country. There were many tournaments going on in that area so the hotel was full. They always had enough food for breakfast. The staff was exceptional. They always welcomed you if not busy with a customer. Provided water, coffee, hot...

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Thank azsunrise
Katy P, Manager at Courtyard Richmond North/Glen Allen, responded to this review

Azsunrise, Thank you so much for your positive feedback! We're glad that you had a good stay at our property and that our staff was so accomodating. We hope to see you back the next time you travel to the Glen Allen area! Enjoy the rest of your summer!

Lutherville Timonium, Maryland
Reviewed 4 July 2014

Clean, comfortable, relatively large rooms. We were staying for baseball tournament. Staff was very nice. Room was very nice overall, shower light was out and limited towels provided however, which were the only minor issues. A/C worked very well and beds were very comfortable. Free breakfast provided for the team was fair and only limited choices but the cafe breakfast...

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Helpful?
Thank DocRMP
Jesse R, Manager at Courtyard Richmond North/Glen Allen, responded to this review

Thank you for your recent visit with us here at the Courtyard in North Richmond. We are very happy to hear you enjoyed your stay. We hope you will come back to visit with us again because we would love to be of service to you again. Thanks for your comments and have a wonderful summer !

Chicago, Illinois
Reviewed 17 June 2014

This was my first stay at this property after staying at a nearby courtyard last year. This property was a huge improvement from the last one. The rooms were very large, even by Courtyard standards. Aside from being clean and comfortable, the rooms seemed to be recently renovated, as well as the lobby. The staff was very friendly and accommodating....

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Thank Travellover1869
Hampden, Massachusetts
Reviewed 9 June 2014

We traveled 11 hours to this hotel from our home to stay for the week end of June 6,7, 8. After all that traveling we were warmly welcomed by the staff. No problems with rooms, accomodations, cleanliness etc. Two of the nights, the team met outside in an area with a gazebo, tables, chairs etc. The boys had a lot...

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Thank Heather J
Reviewed 8 June 2014 via mobile

This was our second time to stay, the facility is very nice and the staff pleasant and very accommodating. Our room was clean and neat, but the smell was a little off. The noise in the hallway was loud early in the morning from inconsiderate guests with their kids. They gave us a nice military discount.

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Thank Kdmcook
Sumter, South Carolina
Reviewed 5 May 2014

While this hotel is nice and the service was good, the walls are lacking. We were on the first floor and could hear everything. The showers were large and spacious. Disappointed that breakfast was not included.

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1Thank andrea s
Plainville, Connecticut
Reviewed 5 May 2014

The first thing we noticed was that the carpet in our room was badly stained. Then it became a running gag as we counted the stains on the walls, some so high up that someone must have been challenging themselves to stain the room in odd places. Every door was covered in fingerprints. The lobby was dirty and the "bistro"...

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1Thank Mark W
Summerfield, North Carolina
Reviewed 22 April 2014

Nice hotel. Clean and the rooms are nice. Excellent shower, large and roomy with a place to sit if you should need to. Rooms are very quite and you do not hear your neighbors. We ate dinner in the cafe. Standard fare. Chicken noodle soup was clearly Campbell' Select. We were going to have breakfast there, but after seeing the...

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Thank Abycats

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The new state-of-the-art lobby at Courtyard Richmond North provides greater flexibility and choices for our guests. This Glen Allen hotel's lobby features inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news via our GoBoard. ... more   less 

Additional Information about Courtyard Richmond North/Glen Allen

Address: 10077 Brook Rd, Glen Allen, VA 23059-6506
Region: United States > Virginia > Glen Allen
Price Range: $175 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond North/Glen Allen 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Courtyard Richmond North/Glen Allen Hotel Glen Allen
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Questions & Answers

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Virginia, United States
over a year ago

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Questions? Get answers from Courtyard Richmond North/Glen Allen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My perception is that they were all nice.”
 of 5 bubbles Marriott_Devotee, 9 Aug 2016 | Read review
“All the rooms we have stayed in have been quiet”
 of 5 bubbles C3823RTkathleens, 7 Mar 2016 | Read review
“Big room on first floor.”
 of 5 bubbles KingofCherryValley, 1 Mar 2016 | Read review
“Get on back side--toward road not parking lot.”
 of 5 bubbles thomasn810, 26 May 2015 | Read review
“I normally like the first floor, but ended up on the 4th floor. It was perfect. It was quiet and peaceful. We were near the ice machine but never heard it. So I recommend the 4th floor. We also faced the street side but never heard the traffic.”
 of 5 bubbles azsunrise, 16 Jul 2014 | Read review
5 of 5