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Aloft is a nice hotel in a great location. There are lots of fun shops and restaurants, as well as a Whole Foods within a few minute walk. The rooms are spacious, but sparse. There was nothing lacking, other than perhaps a normal closet, but...More
Thank Kathy S
Response from sethweiss, General Manager at Aloft Richmond WestResponded 21 November 2017
Thank you very much for your review. We are very lucky to be in such a great area with lots of Restaurants, shops, Whole Foods, Trader Joe's, etc... We are glad you enjoyed your room and the surrounding area. We do have made to order...More
My daughter and I spent one night here. It was a Salsa Saturday night. Although we did not participate it seemed like a lot of fun.
As for noise I didn't really hear much hall or neighbor noise as some have stated.
This was our...More
Response from sethweiss, General Manager at Aloft Richmond WestResponded 2 November 2017
Thank you so much for taking the time to review our hotel. We are extremely pleased that you enjoyed your stay. I will pass along your comments to the team and we hope to see you again soon.
My co-workers and I have stayed several times at the Aloft Richmond West, and I have to say they blew me away when I checked in this time...I had requeseted at my last stay that I would like it if they had Almond Milk available...More
Thank Margery D
Response from sethweiss, General Manager at Aloft Richmond WestResponded 19 October 2017
It was our pleasure. Thank you so much for your review. There are a lot of options out here in our area and we want to ensure that we stand out by providing above and beyond service to our guests.
You will always have Almond...More
First I was promised by their reservation Department that I would have a bathtub not a shower, there is not a single drawer in any of their rooms, so if you are thinking about putting away your personal items like underwear or bras for a...More
Thank Nancy C
Response from sethweiss, General Manager at Aloft Richmond WestResponded 12 October 2017
I am very sorry that central reservations told you that we had tubs. We spoke with them to see why they would say that and that issue has been resolved since we have no tubs just large stand up showers. We do not have ice...More
aLoft did everything a good hotel was supposed to do. They gave us a nice clean room, the on-site amenities were good, parking was easy and close, and the location was great. They don't give you the fanciest hotels around, the look is modern and...More
Response from sethweiss, General Manager at Aloft Richmond WestResponded 3 October 2017
Thank you very much for your review. The staff and I are very happy that you enjoyed your stay with us and I will pass along your comments to them. We all hope to see you again next time you are in Richmond.