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I was thoroughly impressed with this hotel. The Stay Well floor was so relaxing, rejuvenating and peaceful that it has solidified my choice of rooms for future stays.
The hotel is immaculate, well adorned and inviting.
The following members Denise, Duane, Ceci, Hope, Stephanie, Chayna...More
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 5 days ago
We are flattered that we exceeded your expectations on every level with the inviting atmosphere of our hotel. Our Stay Well rooms are great for reducing stress and maximizing energy levels and it is nice that you felt relaxed in your accommodations. We will let...More
On short notice I needed a hotel and was pleased with the $118 rate I received. The entrance area is pleasant and the staff were nice, but my stay was not as restful as I had hoped and I will not be returning.
Thank Leftyb B
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 1 week ago
It was our pleasure to welcome you to our hotel. However, we do apologize for any inconveniences you had with the sink and with the TV. Our team is available to assist at any time as we would have tried to provide you with alternate...More
I reserved a room at this hotel and when I checked in they kindly upgraded me to a very select room which I thought was a nice touch since I'm just a few stays from Platinum....I got to my room only to discover that it...More
Thank Laurie H
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 2 weeks ago
We appreciate your comments and understand your frustrations. We do apologize for any inconveniences you had with your room reservations and with the billing. We are glad that you reached out to us directly about your concerns and we regret that you did not receive...More
Clean, new, fresh, and convenient. Pleasant staff. Loved the concierge lounge. Was welcomed as a platinum member and treated really well. I would go back to this hotel. I would also recommend d it without hesitation.More
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 3 weeks ago
It is such a great compliment to us that you would book another stay at our hotel! An inviting atmosphere is what we strive for, so it is nice that you were impressed with our high standards of cleanliness. We will let our team know...More
On June 30, 2017 My wife and I checked into The Marriott Short Pump. I have stayed
here for the last 3 years and never had a problem. This time was different. First, the room they assigned me upon walking through the door I turned...More
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 4 weeks ago
It was our pleasure to welcome you back to our hotel. However, we do apologize that you were not as satisfied with your stay as much as your previous ones here. We appreciate you reaching out to us directly and we are glad that our...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Shuttle Bus Service
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$131 - US$258 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Saxeygirl | Reviewed this property |
I think the Club Lounge is for Marriott platinum members. We are so enjoyed it very much. Open most hours for soft drinks, coffee, and a few snacks and the breakfast was very nice. REAL scrambled eggs, fruit, sausage... More
I think the Club Lounge is for Marriott platinum members. We are so enjoyed it very much. Open most hours for soft drinks, coffee, and a few snacks and the breakfast was very nice. REAL scrambled eggs, fruit, sausage, breads. There is a lounge area with big comfy chairs if you just want a quiet place to lounge or read.